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Customer Ratings & Reviews

Your price for this item is $720.99
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The comparable value price is $2,339.99

Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,315 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Joseph

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Refrigerator, best buy for your dollar...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is everything that I expected, nice size , easily put the arms on, and it sets off the kitchen

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there BJMCK, I want to say congratulations on your new Samsung Refrigerator purchase and thank you for taking time out of your day to share your review. We are pleased to know you are happy with your decision for Samsung in your kitchen. We welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love the size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, so glad we up graded. We went from a regular side by side to this French door. There is so much room in it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only lasted 3 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator brand new during a sale that timed perfectly with us closing on our house. Delivery was great. Then 3 months later, out of the blue, I come home and the ice was completely melted and leaking out of the water dispenser. I opened it up and there was no cold air whatsoever. It took 2 days of chatbots with Samsung to have someone come out and look at it. The repair guy said it is fixable but the part needed is on indefinite backorder (essentially the part that does the cooling needed replaced). The guy said it was basically a large paperweight at this point. Samsung wouldn’t exchange it for a new one either. Luckily we were able to get a refund from Samsung which was about a 6 week long process. They only refunded what we paid and since we got it on sale we only got the sale price back which wasn’t enough to pay for another refrigerator. We were also responsible for getting rid of it as well which was a mess. The repair guy said he had been seeing a lot of Samsungs with this same issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello EmilyE,

      Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we understand your disappointment about what happened with the refrigerator.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that fit your needs better.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is really nice, except that the deli drawer should have been devided into 2 drawers, just as the produce drawers were. In order to use it you have to open both ends of fridge, which I feel is a waste of energy, since I use this drawer more. I switched and made it a produce drawer, that seems to be working fine. Just wanted to let the manufacturer know, this. Otherwise, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the space this fridge provides for me family of 5!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Refrigerator, if there was one area it would be the icemaker is very slow on dispensing crushed ice.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice refrigerator.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Fridge. Spacious and laid out well. Everything works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value!!! Plenty of space. We went from a side by side to this model. Easy to use. I am highly recommending this model.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Quick refill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crushed ice is a little slow but water shoots out super fast. If your thirsty let it fill your cup 5 seconds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love wide shelf space. Nice for small kitchens

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like this fridge cuz freezer is on the bottom and the two doors open independently. I have a small kitchen so its nice to open only one of the doors that's half the size of my old unit. This also gives wide shelf space for large platters unlike the side by side units where the freezer takes up half the left side of the entire unit and your left with narrow shelves. also can hold large capacity containers on inside right door.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge/freezer combi. Tons of space, plenty of light

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker SUCKS. It doesn't do cubes. It always comes out crushed even on cube setting. Ill never but a Samsung kitchen appliance ever again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly in my kitchen! Love the fridge. The water had a weird taste in the beginning.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Great, I would like to congratulate you on your Samsung Refrigerator and glad it was a perfect fit for your kitchen. Welcome to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge. Ice in the door.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Ice and water in the door. Nice stainless steel finish. Very roomy. Shelves adjust to fit my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    OMG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is everything!!!! After reading the reviews I went in the store, and came back with this beautiful!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Good, could be great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Could use just a bit more lighting inside. Ice dispenser is a little slow.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung 27cu. ft. Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and has plenty of room. No problems with installation and we are happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator has a lot of storage space and freezer is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! It has so much space. The adjustable shelves are great. The black stainless resists fingerprints. The ice maker makes cubed ice which is much better than the ice shavings our old one gave us. Also, our salesperson was excellent!

    I would recommend this to a friend