Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
It's a Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. Easy to operate. Keeps food cold in the fridge and frozen in the freezer.
I would recommend this to a friend- Cons mentioned:Door, Ice maker
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was great, delivery guys were great. Unfortunately there was a large dent on the large upper right door, and two smaller dings on the bottom freezer door. Also, they could not get the water dispenser to work. Delivery guy created a report and said it would be taken care of. Unfortunately, 3 weeks went by with no attempts to make it right. We got the run around and had to wait on hold several times just to talk to someone to see what was going on. After finally getting to talk to a live person, there was no record of a report with a request for a new fridge or new doors?????? And we still continue to wait. Bummer!
No, I would not recommend this to a friend - Pros mentioned:Space
Love my fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge! It has so much space. The adjustable shelves are great. The black stainless resists fingerprints. The ice maker makes cubed ice which is much better than the ice shavings our old one gave us. Also, our salesperson was excellent!
I would recommend this to a friend - Pros mentioned:Space
New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the space this fridge provides for me family of 5!
I would recommend this to a friend - Cons mentioned:Ice maker
French door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has one 2inch dent below ice maker. Otherwise nice looking
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung - 27 cu. ft. Large Capacity 3-Door French
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. So easy to see everything and so easy to keep clean.
I would recommend this to a friend - Pros mentioned:Space
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this fridge. Plenty of storage space, great quick water and crushed ice is fantastic. Pleasant little sounds.
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator has a lot of storage space and freezer is awesome
I would recommend this to a friend - Pros mentioned:Space
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Fridge lots of storage space and it makes the kitchen feel sophisticated.
I would recommend this to a friend - Pros mentioned:Space
Great refrigerator. Absolutely love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is nice and spacious! It make the right amount of ice. I absolutely love it. Thank you Best Buy
I would recommend this to a friend - Pros mentioned:Space
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge/freezer combi. Tons of space, plenty of light
I would recommend this to a friend - Pros mentioned:Size
Awesome Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, highly recommended for those who want to have a beautiful refrigerator at home! 5 stars
I would recommend this to a friend - Pros mentioned:Capacity
Perfect fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Very big for my huge grocery shopping list. Everything fits and then some.
I would recommend this to a friend - Pros mentioned:Capacity
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to buy for use in house big enaugh to store every things
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Door
Don't buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT, DO NOT buy this fridge or any other samsung appliance! I've only had this fridge for 4 months and it's been repaired 3 times! Twice for cooling issues and another for the door not closing properly and do not get me started on the dishwasher.. They said they can offer me a credit with Best Buy so I can purchase a new one, BUT the cost has gone up $500 since I originally purchased so I would have to pay the additional amount for the same fridge! It's unfortunate because it looks nice and size of space is good but that doesn't matter if it doesn't work!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello badilloss, I would feel the same in your position. This experience is not what we expect for our customers. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us. We would like to look into any concerns you have with your appliance. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143637578) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena
- Pros mentioned:Space
In love with my refrigerator!!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing!!!!! The black stainless steel color is beautiful!!!!! The space and dimensions are perfect!!!!!
I would recommend this to a friend - Pros mentioned:Size
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this fridge so far. No issues like the last one and it fits perfectly.
I would recommend this to a friend - Pros mentioned:Space
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator and freezer there's lots of room
I would recommend this to a friend - Pros mentioned:Space
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice frig i love the space and color of the frigerator. Its a decent buy at around 2000
I would recommend this to a friend - Pros mentioned:Space
Very good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product. Space is great and easy to maintain. The freezer is deep and spacious.
I would recommend this to a friend