Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Consumer rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value at the right price....................
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service love the fridge, very easy to use. Love the ice making and the deli drawer.
I would recommend this to a friend - Pros mentioned:Space
Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with enough storage space and cooling efficiency
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator have a lot of space with easy configuration
I would recommend this to a friend - Pros mentioned:Space
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good appliances , good space, good fit. Look amazing
I would recommend this to a friend - Pros mentioned:Space
Love it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge I have more room to store stuff it also let’s u know if you left the door open
I would recommend this to a friend - Cons mentioned:Shelf adjustability
Looks nice and has a large capcity
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great refrigerator overall. Wish the shelves were adjustable in more ways but that's the only complaint.
I would recommend this to a friend - Pros mentioned:Space
Samsung French door refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Lots of space inside and I love the pull out freezer!!
I would recommend this to a friend - Pros mentioned:Space
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome it has plenty of space with very good look it's perfect for my kitchen
I would recommend this to a friend - Pros mentioned:Space
Loving it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it. Easy for kids to get water. Fits tall water bottles for fill up. Storage is great.
I would recommend this to a friend Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent love that refrigerator. Good price and beautiful design.
I would recommend this to a friend- Pros mentioned:Capacity
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge, So far so good. Now I have a Samsung fridge and washer/dryer
I would recommend this to a friend - Pros mentioned:Noise level
Very nice Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great refrigerator. Quiet & Roomy. Ice maker works great. Best Buy installed quickly & arrived on time.
I would recommend this to a friend - Pros mentioned:Size
Looks great and roomy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, works as intended and looks great. Lots of room.
I would recommend this to a friend - Cons mentioned:Ice maker
Looks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, quiet. I heard a rumor the ice maker might give me a problem down the road, but so far so good
I would recommend this to a friend - Pros mentioned:Capacity
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! The best fridge I ever had. I reccome nd it
I would recommend this to a friend - Pros mentioned:Space
Great ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, I never run out of ice and I have poenty if space for everything.
I would recommend this to a friend - Pros mentioned:Space
Great refrigerator for a big family!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and we’ll coordination. Definitely fulfilled our needs being a family of 8. Highly recommend!
I would recommend this to a friend - Pros mentioned:Space
Pretty happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Have no complaints thus far. Lots of room.
I would recommend this to a friend - Cons mentioned:Ice maker
Feel duped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought we would like the lower drawer freezer. We do not like it and we are stuck with it. My sons Samsung just went out and it was 4 years old. Very concerning. Wishing now I had done something different.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Slmref,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator not working. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
The refrigerator has no power:
https://www.samsung.com/us/support/troubleshooting/TSG01109708/
Cooling issues with the refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF27T5201SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144583519
Thank you for choosing Samsung. Have a great day.
-Trisha-