Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Samsung fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Lots of space! Love the freezer drawers
I would recommend this to a friend New refrigerator after 11 years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. We like ice and water in door and the front panel is bigger than other frig's and accommodates our larger reusable cups & glasses. It has better drawers in freezer helping us have a variety of sized packages. Inside has only a few adjustable height shelves but we've realized it has not limited our interior storage. I revommend it.
I would recommend this to a friendToo big
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the appliance, however it ended up being taller than expected and does not fit in the opening in my kitchen. We are now working on shaving off some of the cupboard trim.
I would recommend this to a friendSo far, So good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the Samsung refrigerator for about a month with no issues. The best thing about this purchase was that we were able to get it ordered and delivered in a timely manner (2 weeks) after waiting on a Tyler store to confirm it for over 2 months! The only "negative" is a metal stick-on plate at the top right-hand corner of the door that announces the warranty period. That is an unnecessary "decoration."
I would recommend this to a friend- Pros mentioned:Space
Great value for $
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the space, I can organize easily. The ice maker works, no issues to report.
I would recommend this to a friend - Pros mentioned:Space
Stunning Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Statement piece in the kitchen. Very spacious and holds a lot of food and ingredients.
I would recommend this to a friend Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge for a decent price. Highly recommend
I would recommend this to a friend- Pros mentioned:Capacity
Good deal!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! We use it for typical things and it does what we need it to do
I would recommend this to a friend - Pros mentioned:Space
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Roomy with extra drawers for excellent temperature control.
I would recommend this to a friend - Pros mentioned:Space
Great refrigerator very spacious!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very spacious! Love it bought it for my mother for mothers day she fell in love with it !
I would recommend this to a friend - Pros mentioned:Space
Beautiful fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful so much space. We love it. Installation went smoothly.
I would recommend this to a friend Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design. Nice look. Easy to install and came with a water filter.
I would recommend this to a friend- Pros mentioned:Capacity
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator and it’s very spacious. The bottom freezer a nice size.
I would recommend this to a friend - Cons mentioned:Ice maker
Loud humming refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased and installed this refrigerator in June of last year. About 3-4 months after having it, the compressor slowly started to get louder. Not so loud that it sounded like it was going out or about to break. Just a hum that over time now can now be heard in other rooms of the house. It is April now and the hum is loud enough to be heard in any room of our house. I've tried several things and even took the back panel off to see if something was hanging on the compressor causing a vibration. Couldn't find anything obvious. Then, to top this off, just last week, after having the product for 9-10 months now, the ice in the ice marker started defrosting. This means that the ice is soft and when I get ice, a fair amount of water comes out of the ice dispenser first. Sometimes leaking onto the floor over night.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your situation and its importance to you. Let's help you with this, KirkL.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
This guide will walk you through the humming noises coming from the refrigerator and offer suggestions for steps to take. We recommend watching the video for additional help.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
We recommend browsing the troubleshooting guide below to help rectify the ice maker's cooling performance. Please watch the instructional video and click on the hyperlinks.
Refrigerator, Freezer, or Flex Zone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147066484, to help our team pull up your information.
Have a great day!
^Chrystel
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the refrigerator and is reasonable price compare to other
I would recommend this to a friendBrand response from Samsung
Posted .Hi there June, I would like to congratulate you on your new Samsung Refrigerator. We are glad you were able to find a deal that fit your needs. Welcome to our growing Samsung community. ^Brad
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking very reasonably priced fridge. So happy with this purchase!
I would recommend this to a friendGreat fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. There was a scratch on the left side on the bottom but otherwise great. I was given a discount to keep it with the scratch so it all worked out.
I would recommend this to a friend- Pros mentioned:Space
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge. Easy to install and super fast to get cold. Great lighting and tons of space.
I would recommend this to a friend - Pros mentioned:Noise level
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The crushed ice makes all the difference. Quiet and makes plenty of ice.
I would recommend this to a friend - Pros mentioned:Capacity
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size refrigerator for us.. Easy to keep clean and a place for everything
I would recommend this to a friend