Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was fast and easy to use and get everything started the first day
I would recommend this to a friend - Pros mentioned:Capacity
Very good Refrigerator -Freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity. Energy efficient. Love the icemaker and water dispenser.
I would recommend this to a friend - Pros mentioned:Ease of use
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Done in 15 minutes. Came early and quick.
I would recommend this to a friend - Pros mentioned:Size
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking, good interior space, fits my small kitchen size perfectly
I would recommend this to a friend New Samsung fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible, loved it, delivery was smooth.. Fridge is beautiful! French doors are an absolute must when I work with trays and pots all the time. No weird noises or anything just yet. Did I mention this thing great lookin?
I would recommend this to a friend- Cons mentioned:Ice maker
ICE MAKER STOPPED WORKING...
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works fine ,it's the ice maker that doesn't make a full tray of ice after 10 months of use. So we are in the process of getting a new one, hopefully the process will be smooth.
No, I would not recommend this to a friend - Cons mentioned:Ice maker
Loud humming refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased and installed this refrigerator in June of last year. About 3-4 months after having it, the compressor slowly started to get louder. Not so loud that it sounded like it was going out or about to break. Just a hum that over time now can now be heard in other rooms of the house. It is April now and the hum is loud enough to be heard in any room of our house. I've tried several things and even took the back panel off to see if something was hanging on the compressor causing a vibration. Couldn't find anything obvious. Then, to top this off, just last week, after having the product for 9-10 months now, the ice in the ice marker started defrosting. This means that the ice is soft and when I get ice, a fair amount of water comes out of the ice dispenser first. Sometimes leaking onto the floor over night.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your situation and its importance to you. Let's help you with this, KirkL.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
This guide will walk you through the humming noises coming from the refrigerator and offer suggestions for steps to take. We recommend watching the video for additional help.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
We recommend browsing the troubleshooting guide below to help rectify the ice maker's cooling performance. Please watch the instructional video and click on the hyperlinks.
Refrigerator, Freezer, or Flex Zone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147066484, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Size
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator really like the size and extra drawers.
I would recommend this to a friend - Pros mentioned:Space
Samung 27in French Doors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful on outside and lots of room on the inside
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system. Love the color and works great. Very sleek and nice...
I would recommend this to a friendRefrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an open box. Was missing the freezer pull bar but I replaced it. Works great no issues. Only problem was when they delivered they didn’t take it out of factory mode, had to download manual to get it to cool.
I would recommend this to a friendI'll keep coming back!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge and the services provided were one of a kind and nothing but quality. The fridge is working great. It was delivered and installed with not a scratch on it. The service by our in house sales man Jack, was top notch.
I would recommend this to a friendHappy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gteatstlre excellent servirni sm very happy with my product
I would recommend this to a friend- Pros mentioned:Size
❤
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The size, the look, the organization... MY BEST PURCHASE YET!
I would recommend this to a friend - Pros mentioned:Capacity
Excellent refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest refrigerator ever. So far so good. You can put a lots of food.
I would recommend this to a friend - Pros mentioned:Space
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the space and the efficiency of this refrigerator.
I would recommend this to a friend Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, I love the refrigerator it works great for my family and I have a big family. The ice maker and water dispenser works great also. I would recommend this product to anyone.
I would recommend this to a friendGreat refrigerator for any house or condo.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and nice design. Very good price. I would highly recommend.
I would recommend this to a friend- Pros mentioned:Size
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with our refrigerator. We have really enjoyed it.
I would recommend this to a friend - Cons mentioned:Ice maker
ref
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ice maker is a continuing problem. freezes up and hangs up when dispensing cubes
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment with the freezing and hanging-up ice maker, KurtF. We're here to help.
If your ice maker freezes over, please refer to the latter part of the guide under the "Ice maker is frozen over" section for instructions on what to do. You can access the guide through the link below.
The ice bucket is stuck or has a block of ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146869785) to help our team pull up your information when you message us.
Thank you.
-Angelica