Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
3rd Samsung refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst refrigerator ever. I’m a total tech member. I bought this refrigerator back in October. The first refrigerator we received the ice and water dispenser would not stop leaking. Best Buy kindly returned it and replaced it with another. This one would not cool down. We lost all the food in our refrigerator. We had just gone shopping and our entire freezer and refrigerator of food went bad. They of course returned that one and we are on our 3rd refrigerator. This one wasn’t leaking for the first couple of months. Now it’s leaking Niagara Falls out of it. I called Best Buy to schedule an appointment to get repair and I was told that they don’t have a technician available EVER to come repair the refrigerator. They told me that I had to contact Samsung directly and see if they can find someone to repair the refrigerator. Do NOT BUY SAMSUNG refrigerators. This is one thing Samsung dropped the ball on. Anyways I contacted Samsung and they only have automated processes for their repairs. Or for anything really. I have yet to find a place that repairs these refrigerators. As a total tech member I was promised installation and repair services, I want to trade this one in for another brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We take into consideration the urgency of this review, CeceliaW. Below are guidelines to help stop the leaks coming out from your fridge.
Leaks can occur outside the refrigerator, or you can have an auto-fill water pitcher that is also leaking. Depending on where the leak is coming from, we will show you what steps to take to find the cause and keep it from happening again. Learn more from these details.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
You may also watch our video about "How to prevent and stop water leaks from your refrigerator":
https://www.youtube.com/watch?v=uU6XADBosVo
Leveling your fridge correctly will also help prevent leaks:
https://www.samsung.com/us/support/answer/ANS00062321/
https://www.youtube.com/watch?v=56WIrCOKoiI
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145365029, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great its roomy and easy to find things without moving much
I would recommend this to a friend - Pros mentioned:Size
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it’s so big and stylish best had a great deal
I would recommend this to a friend Tall. OK with RO system input.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Taller than we expected, but that gives the extra room, especially for the freezer unit below. The water expects normal household water pressure, so our reverse osmosis output made for a slower water output, but otherwise that worked fine.
I would recommend this to a friendSpacious
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.almost 2 years and we really enjoy the bottom freezer and there is so much room, only issue is replacing the water filter , cannot reset the the status. Very confusing on how to do it, button to press isn't clear...
I would recommend this to a friend- Pros mentioned:Ease of use
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. Worth the purchase. Easy to you and very roomy.
I would recommend this to a friend A great refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Samsung refrigerator. The easily adjustable shelves allow for maximum space efficiency. Fruits and vegetables stay crisp, fresh and delicious in the special drawers. Ice and water delivery is perfect. Best Buy was also quick to issue a price match credit when the product was on sale just a couple of weeks after delivery.
I would recommend this to a friend- Pros mentioned:Space
This is a good gift to buy and it works geat you c
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good gift to buy and it works geat you can buy it
I would recommend this to a friend Beautiful Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge, the only thing I don't love is the right door doesn't stay open like I would like but that may be a preference. The size and simplicity is perfect!
I would recommend this to a friend- Pros mentioned:Size
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We switched to French Door and this Samsung is absolutely great!
I would recommend this to a friend - Pros mentioned:Size
Great fridge.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Standard fridge with no issues so far. Great for small families.
I would recommend this to a friend - Pros mentioned:Size
Awesome fridge. Not complain.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend it 100% to a friend! Sspacious and big enough.
I would recommend this to a friend - Pros mentioned:Space
Great refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love how spacious both the refrigerator and freezer is
I would recommend this to a friend - Pros mentioned:Size
great refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is great for mid prrice range. Quite Big
I would recommend this to a friend Fridge/freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had multiple mechanical issues with this unit. Ice maker went out and co.pressor went out within 1 yr of having this. Freezer is now not cooling properly again
No, I would not recommend this to a friend- Pros mentioned:Space
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Has great space and great features.
I would recommend this to a friend - Pros mentioned:Space
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Great service from Best Buy Timely delivery
I would recommend this to a friend Good +
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was concerned about the height of the shelves and not being able to put tall items in the fridge. Problem is solved by utilizing the door shelves but there is limited space. Otherwise, a great fridge and lots of room in the main part of the fridge for items shorter than a half gallon of milk.
I would recommend this to a friendGreat refrigerator size for 2 people.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went well with the delivery. The delivery guys did a good job around the furniture. I have had it for about a month. Now to wait how long the Samsung refrigerator last. Because the Lg didn't last long at all. Which we didn't buy in Best Buy.
I would recommend this to a friend- Pros mentioned:Capacity
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best fridge! Very spacious & nice quality
I would recommend this to a friend