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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2316 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,316 reviews
  • Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy and super happy with my purchase. Ice maker works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing capacity and a beautiful new look with the black stainless steel. Always recommend a Samsung refrigerator!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not satisfied with the purchase, the fridge arrived with more sinks than it had in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the refrigerator is awesome. Samsung products are top notch. Bought it for my mother she was thrilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung refrigerator is well designed and works well for us. Love the fact that the large deli tray will open all the way, even if the doors are not open past 90 degrees. Well thought out and convenient interior design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator. Only issue we had is a Best Buy associate came to measure to make sure it would fit. We were told there was plenty of room but when it got delivered it did not fit. We had to remove a cabinet for it to fit. Please make sure you get accurate measurements so you do not run into this headache.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We're saddened to hear about your experience with the associate who came to measure if the refrigerator would fit.

      Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! been having it for about 2 years and works perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great upgrade!! Would recommed this item. Yea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works very well and customer service was very pleasant and so were the delivery people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price; very good help assist for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge Better Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks great, and the delivery was fantastic. They were super helpful and found a way to get it up and installed in my split level house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker SUCKS. It doesn't do cubes. It always comes out crushed even on cube setting. Ill never but a Samsung kitchen appliance ever again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent refrigerator, the only detail I don't like is having to open both doors to open the inner drawer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So happy work great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually our 3 exchange and we are so happy.work very great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great. It replaced a 12 year old Kenmore Elite and it is better in every way possible. The first one arrived dented, but Best Buy instantly arranged for a 2nd one, which is perfect. Very happy with the whole thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works great. No complaints. Just make sure if it dosnt work when you get it, turn off the demo mode….no one told me that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice looking, holds a lot of food and bevera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Makes ice in a timely manner and has the availability to store more ice in the freezer below. Not sure what the point of having WiFi on fridge is for still.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little on the small side for family gathering

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the ice machine! We are a family of five plus some family over so the space is very limited for big families, good thing we kept the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several refrigerators in my life but this is by far the best one I have ever owned. The layout and functionality of the Samsung is superb. I would recommend it, without reservations, to any one desiring the best in it's field.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Fridge is doing good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it about 2 weeks ago, and so far so good. Its actually too early to have a comprehensive evaluation of the Fridge

    I would recommend this to a friend