Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Good fridge but needs more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is good but needs more flexibility with interior shelves and door compartments. Not enough space to fit the essentials all in one place. Overall satisfied
I would recommend this to a friendEasy access refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found this refrigerator right away at Best Buy. Wanted something my tall husband could reach into and find things easily and I wanted the water and ice dispenser so we both won! It’s an easy clean surface on the outside. So far so good!
I would recommend this to a friend- Cons mentioned:Ice maker, Shelf adjustability
Looks nice, what you see is exactly what you get.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, but several issues: 1. The drawer (at the bottom of the main food area) almost never goes in correctly/smoothly. 2. The ice maker dispenses very slowly. 3. Not an issue, but a criticism: the shelves aren't adjustable in the slightest, so you're stuck with preset heights.
I would recommend this to a friendBrand response from Samsung
Posted .Hello csgreen5,
Thank you for your feedback regarding our Samsung Refrigerator.
We apologize for not meeting some of your expectations with our product as well as the issue with the slow ice dispenser.
To help you with your concern let me share the product manual to better understand and appreciate the product and a link to help you with your ice dispenser issue.
Product Manual
https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf
Ice dispenser issue
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
https://www.samsung.com/us/home-appliances/bespoke/refrigerators/
Please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144809147
Thank you for choosing Samsung. Have a great day.
^^Ross
Good buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this model. Only things I wish it had was more useable door space and shelves that we could arrange in a way to accommodate taller items.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there NewMom, I would like to congratulate you on your new Samsung Refrigerator and appreciate you taking the time to share your experience. I would like to forward your design concerns to our design team for future product that will be made with your in mind. We want to welcome you to our family and thank you for your choice of Samsung. ^Brad
worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far am happy with my purchase. Only gripe I have is it seems to not know the difference in CRUSHED ice and CUBED ice.
I would recommend this to a friendServicewithasmile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two men who delivered the refrigerator were great. They placed it exactly where I needed it. They gave me some instructions about discarding some water and ice initially to clear the water line so there wouldn't be an off taste.
I would recommend this to a friendGreat fridge, especially for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great! It has tons of space and the interior is very customizable when it comes to shelf placement. I just wish that the water/ice dispenser had a light.
I would recommend this to a friendSamsung Refrigerator Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying it thus far. Really like the wider side by side feature with the freezer at the bottom. The water comes out tasting good. Forgot to ask how to keep it shiny. I due notice finger prints easily show up.
I would recommend this to a friendSamsung fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is wonderful. Service was good. The only thing better would have been a white fridge but with all the shortages it was back ordered.
I would recommend this to a friendExcellent Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this refrigerator. The french door is so much better than the side by side we used to have. The ice maker and water dispenser are excellent. I would definitely recomend this brand and style of refrigerator.
I would recommend this to a friend- Cons mentioned:Ice maker
Great fridge for the price !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge the only thing i don't like is that it makes alot of mess when we get ice in a cup other than that is ok
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for your new Samsung Refrigerator purchase. Your review provides us insight in what our customers are wanting in our products. Thank you for choosing Samsung. ^Brad
owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator it looks great and haven't ha it long enough to check out the performance
I would recommend this to a friendSamsung 3-door French door fridge and freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great refrigerator! Keeps food cold and fresh for a very long time. Freezer section is quite large and food stays frozen in 0 degree F temperature. Water and ice dispenser conveniently located in the left door
I would recommend this to a friendPleasantly Surprised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I were very happy with the personalized service and time that was afforded us in our purchase of a kitchen bundle. We received a few nice perks and delivery was customized to fit our needs.
I would recommend this to a friendBeautiful Exellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. I loved it, and I'm recommend I'm satisfied BEST BUY is the best store. I has been costumer for more the 20 years.
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently purchased the Refrigerator & are very happy with our purchase. Installation was very quick too.
I would recommend this to a friendSo far so good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Was able to get this delivered pretty quick. Has lots of space in the fridge area and freezer area. It got cold pretty quickly as well.
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for a great price. A little noisy at times, but it looks and runs great.
I would recommend this to a friendSamsung Refrigerator with ice & water
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung Refrigerator! It has lots of interior space so it holds lots of food and drinks, keeps foods at perfect temperature, and it looks great. I especially like that it is fingerprint resistant!
I would recommend this to a friendCouldn’t be happier
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be happier with my choice, I purchased these 2 years ago and I have no complaints.
I would recommend this to a friend