Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
I’m happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems fine. I have only had it a couple hours and have it plugged in cooling down. Hard to say what I think of it at this point.
I would recommend this to a friendRefrigerator performance review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon receipt of my new refrigerator and practical use, I have discovered by expectation are beyond the initial expectation.
I would recommend this to a friend- Cons mentioned:Ice maker
Do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the refrigerator for just over a year. Ice maker stopped working. You cannot remove the glass on shelves to clean. Found out the ice maker issue is a known issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to ensure your fridge always functions at its best, CindyC. Let's help you.
We recommend following the resources below to rectify your concern with your ice maker and how to clean the glass on the shelves. Please browse over the hyperlinks and watch the instructional video for tips.
The ice maker is not working (Please select the best one that describes what you are experiencing with your ice maker):
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146678813, to help our team pull up your information when you message us.
Have a great day.
-John
- Cons mentioned:Ice maker
Absolutely the worst value prop for a refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst decision I've ever made in appliance purchases. I will never buy another Samsung appliance as long as I live. Repair technicians came out multiple times every week for 6 months trying to get the ice maker not to leak all over my kitchen. The shelves in the door are incredibly poorly made and very expensive to replace which in two years I've had to replace two.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your household convenience matters. Let's help you out, AdamS.
We recommend browsing this troubleshooting link to help determine which steps to take when water leaks occur. Learn more by visiting the instructional video and the hyperlinks.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
We would like to speak to you directly so we can better assist you with the door shelves.
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147555563, to help our team pull up your information.
Have a great day!
^Chrystel
Samsung Good Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Refrigerator. Very convenient for food and for the freezer.
I would recommend this to a friendAwesome fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room inside. gets relly cold. Could freeze stuff in the fridge if you want. I love it
I would recommend this to a friendGREAT FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product. Doing it's job keeping thing cold and frozen. The bottom freezer is a definite positive point. Lots of space in the refrigerator. Be careful about measuring
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic fridge. I wish i would have seen it in person prior to ordering it online. If it werent such a hassle o would have exchanged it for another one. But it was more trouble then it needed to be.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Robyn C,
We want you to know that we value your feedback, and our goal is for our customers to feel that they have the most amazing experiences while using our products.
You can check out all the features and specifications of this model at the link below.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/3-door-french-door/pdp/rf27t5201/pdf/RF27T5201SR_V4.pdf
Thank you for choosing Samsung and have a great day!
^Rainly
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and practical product, It was more than i expected.
I would recommend this to a friendRefridgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love our new Samsung refrigerator! Also the delivery and installation crew were great!
I would recommend this to a friendGet this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very large interior, i like the rapid cool feature since i bake and cooling a cake is much faster now. Makes ice fast. The price is amazing, beats comparable models that cost hundreds more.
I would recommend this to a friend- Pros mentioned:Size
Spitting ice everywhere
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s big. Not counter depth. Ice is hard to get and the smaller size comes out all over the place
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. We are sure that you will enjoy this product. Thank you for choosing Samsung and being a part in our growing family. ^Brad
Loving French Door Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time owning French door refrigerator and loving it. Much easier to place and take out items both from refrigerator and bottom freezer. Costs slightly more compared to side by side door but worth it !
I would recommend this to a friendGood but it is what I expected. Appearance is grea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was great to deal with. Their delivery was excellent the set up was excellent the whole experience was very good. I’m very happy with the Samsung refrigerator and would recommend purchasing this item
I would recommend this to a friendGreat fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean, no finger prints and the water and ice machine is great!
I would recommend this to a friendFine product, poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was disappointing. Unit itself is very good. Paid for a full Installation. Did not recieve it.
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way the refrigerator looks and its functionality! It has awkward spacing on one side of thr french doors, but i found small items to gill that space.
I would recommend this to a friendHappy customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a quick delivery and installing. The people who installed, they were professional. So far the refrigerator seems good, hopefully there will be no issue.
I would recommend this to a friend- Cons mentioned:Ice maker
Unhappy customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with water and ice dispenser. Water and ice fall outside cup wetting floor. Too messy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. We are sure that you will love this spacious unit. When you are dispensing ice and water, make sure to line the cup up with your ice shoot and water dispenser to ensure there is nothing escaping from your glass. Thank you for choosing Samsung. ^Brad
Chuck is Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I intended to purchase and searched all brands and selected the Sam Sung French doors with freezer on the bottom. Fits where I wanted it and works perfectly. Highly recommend.
I would recommend this to a friend