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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2316 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,316 reviews
  • Rated 5 out of 5 stars

    Happy customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a quick delivery and installing. The people who installed, they were professional. So far the refrigerator seems good, hopefully there will be no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, works very well. Professionally installed and techs answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for a great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and accessibility! It has changeable shelves and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator performance review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon receipt of my new refrigerator and practical use, I have discovered by expectation are beyond the initial expectation.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice is dipensed very slowly and gets stuck. Crushed ice is impossibly slow. We stopped using.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Congratulations on your new Samsung Refrigerator. I see that you are not satisfied with how fast the ice maker is. I would like to make sure you are getting the best performance. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01001015/ Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Excelent !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good morning, the installers have a exelent performance, we appreciate what they did for us, thanks for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ditto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product. Finally can put magnet displays on the door. Roomy and easy to view and use. Would be nice to have more space for gallon size products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Ref

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator. So far so good. No issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung full size fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always disappointed with the small ice capacity but otherwise am happy with my purchase, to new to really know

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Our Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit, one of the best we have owned. What an amazing machine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, delivery was a nightmare, but husband was able to set up. Wish it had a light on the ice/water dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the fridge and the open box option at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bes of the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent can’t believe how good it came out this open box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fridge, it keeps my food cold. Everything works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    60% off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item works great. Had a non-issue -issue and they came out and fixed it right away

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation very poor performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refridgerator is fine, just it is not on wheels? Why? I risk scratching my wooden floors any time it needs to be pulled out. When it was being installed the technician shoved the fridge so hard into the wall, he bent the shut off valve, and punctured my existing water line. I had to call someone out to replace my water line. Not happy with the Geek Squad's performance. pitiful.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love it. Only change I would make is move the spout where the water comes out back a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good value for a great fridge. I would definitely buy it again at that price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd refrigerator that I’ve had in this style and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this refrigerator for 2 days, but I am loving it so far. It is roomy and cold, and the ice and water dispenser is much better than my old one.

    I would recommend this to a friend