Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Great fridge! Works well, keeps things very cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is wonderful and it great for home use. However, taking parts off the fridge, stickers and plastic, installing everything ourselves was such a hassle. Taking the plastic or sticker off was not very clean on the fridge. Wish they stuff and protected the fridge better by not sticking all the foam/plastic wrap so tightly. Parts of the sticky foam and plastic wrap is still on the fridge hinges.
I would recommend this to a friendGood looking refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color of this fridge! My only complaint would be that there isn't very space in the door with ice/water.
I would recommend this to a friendAwesome fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room inside. gets relly cold. Could freeze stuff in the fridge if you want. I love it
I would recommend this to a friendRefridgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love our new Samsung refrigerator! Also the delivery and installation crew were great!
I would recommend this to a friendLove my Fridge!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator we love it!!!! The installation was easy fast and the technitian knew a lot and could explain very simple the process.
I would recommend this to a friendGood refrigerator with good service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator but with a small part missing when delivered. The Best buy has good service to restore the part later. Thanks.
I would recommend this to a friendDecent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best out there in the market in terms of the value of your buck. A water filter is a little expensive but it's worth it,
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! Couldn’t find a single thing I don’t like.
I would recommend this to a friendNew refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is laid out well utilizing every bit of space. The freezer compartment is large enough to hold everything we need and is easy to navigate
I would recommend this to a friendgreat fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great fridge, love the doors and water features. BB set it up too!
I would recommend this to a friendAnh Nguyen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is the best refrigerator I ever bought. Thanks Bestbuy.
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say other than positive. Exactly as we expected from a Samsung product. Hard to beat on price and quality.
I would recommend this to a friend- Pros mentioned:Space
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just perfect the design and the space is pretty good
I would recommend this to a friend - Cons mentioned:Ice maker
Do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the refrigerator for just over a year. Ice maker stopped working. You cannot remove the glass on shelves to clean. Found out the ice maker issue is a known issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to ensure your fridge always functions at its best, CindyC. Let's help you.
We recommend following the resources below to rectify your concern with your ice maker and how to clean the glass on the shelves. Please browse over the hyperlinks and watch the instructional video for tips.
The ice maker is not working (Please select the best one that describes what you are experiencing with your ice maker):
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146678813, to help our team pull up your information when you message us.
Have a great day.
-John
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our other refrigerator with this Samsung. Has great room inside. Ice cubes are full size so your drink does not get watered down quickly.
I would recommend this to a friendFabulous Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great storage capacity. It easily has room for pizza boxes and gallon milk and juice containers. The freezer is deep and spacious.
I would recommend this to a friend- Cons mentioned:Ice maker
Avoid at all costs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is absolute garbage. After about a year or owning it, it started to ice over to the point that I now have to defrost it every 2 weeks or so. It's terribly loud as well. Next time we are in the market for a fridge, I can guarantee it WON'T be a Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Clutzycook,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having issues with your refrigerator as your ice maker not working properly and it's loud. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ to guide you on your ice maker. Just click on "Ice bucket is stuck or has a block of ice" to fix the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144516811.
-Noraina
Best Buy is best!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy is always the best!! I received my kitchen appliances on time and it was installed perfectly!!
I would recommend this to a friendBrand response from Samsung
Posted .Hi BKris! We're so glad to hear you had such a pleasant experience. We hope you have just as great of an experience with this refrigerator. ^Jecca
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job by salesman working 2 customers at once. Delivery did not come day promised but received a price adjustment.
I would recommend this to a friendLove this refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an improvement! Replaced a 15-year old side-by-side -- French Door configuration makes a huge difference in accessibility and storage. And black stainless steel looks great!
I would recommend this to a friend