Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Very good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Spacious interior with easy access and viewing of freezer compartment. Very pleased with the decision to purchase.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this frig better than I anticipated. I just don't like that the bottom drawer doesn't come out that far.
I would recommend this to a friendRefrigerator up sell!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matt did a great job with recommending & helping with the purchasebof my samsung french door refrigerator & sold me a stove to match. Great up selling Matt!!!
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product, and had good experience with refrigerator
I would recommend this to a friend- Cons mentioned:Ice maker
Problems in the first week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for one week and ice maker is already broken and needs to be replaced.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your newly installed Samsung Refrigerator. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142823275. We thank you for being a part of the Samsung family. ^Brad
Excellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product recommended Excellent customer Service We want to thank Rosendo and his manager and team at Best Buy in San Carlos, California
I would recommend this to a friendI don’t know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice I like it Samsung 27 cu refrigerator with external water and ice
No, I would not recommend this to a friendVMACK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator we love it so much and I wouldn't change it for nothing
I would recommend this to a friendSatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item and great price, love it, plenty of compartments for all the needs,
I would recommend this to a friendreliable and sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looks sleek, roomy, and delivers ice/cold water as is. only downside is the water has an aftertaste
I would recommend this to a friend- Cons mentioned:Ice maker
go with a different brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is a piece of junk. When the installer put it in he noticed it didnt snap in right, and suggested I go to besbuy to see if others did. Upon going there the floor models were all tight, and the associate suggested just taking one, and trying it. It worked well for the first 3 or so times I had to take it out to empty ice, but is now not snapping in right again.
No, I would not recommend this to a friend - Pros mentioned:Noise level, Size
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what was looking for! Looks great, plenty of room, quite and works great.
I would recommend this to a friend I am satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very good but the installation it wasn’t good there were two teams the first it was good but the second bad I have complaints I want to speak with somebody in person
I would recommend this to a friendOur refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery crew was excellent The refrigerator for the money is an excellent value
I would recommend this to a friendGreat product.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge except for the finger prints on the front. But that’s par for the course with stainless.
I would recommend this to a friendGARBAGE - Save yourself the headache
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GARBAGE! Purchase this August 29th and it was delivered in September. 3 months later it quits working. Wasn’t stressed Bc I bought the extended warranty. It was still under the manufactures warranty so should be easy right? Wrong, 6 weeks later and 4 technicians later they’re still passing the buck and prolonging this process. I’m furious!!!!!! Technicians says parts aren’t available but SAMSUNG won’t do anything Bc they aren’t writing in repairable on the ticket. Exactly how long am I supposed to wait?????? I have been extremely patient and understanding that there is a process they have to follow but I will never buy Samsung again after an experience like this. Hope this is enough to make you think twice about buying from them because God forbid it stops working they would rather pay 4 technicians $250 service calls than take back their piece of Junk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are needing assistance with your Samsung Refrigerator and realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142942703. We thank you for being a part of the Samsung family. ^Brad
large storage capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the short time that I have used it, I have noticed that my vegetables stay fresh longer. It has a large storage capacity. I like .
I would recommend this to a friendSamsung refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size and the different storage compartments. It meets my needs
I would recommend this to a friendI love this product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product ever very good fridge and hood functioning for the price
I would recommend this to a friendSamsung Black Stainless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator in the black stainless steel. I used my birthday 10% off and it made it very great purchase since all appliances are super expensive now.
I would recommend this to a friend