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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2316 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,316 reviews
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty good Fridge, I got it with a discount with BestBuy membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, only drawback is the ice is very slow in dispensing the cubes from the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Spacious interior with easy access and viewing of freezer compartment. Very pleased with the decision to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it other than the ice being slightly slow it was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Black Stainless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator in the black stainless steel. I used my birthday 10% off and it made it very great purchase since all appliances are super expensive now.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Bad news

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking but i had to call multiple times to get it fixed its a closed unit so it not repairable. Ice maker broke 3 times all around its a trash appliance

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SawyerG,

      We understand the frustration of not having a working ice maker. Allow us to help you with the fridge.

      Here is a link to help you with the ice maker. Please watch the full video, follow the steps, and click the hyperlinks for further assistance.

      Ice maker is not working.
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146632053 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it if anyone wants to buy refrigerator that is it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large storage capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the short time that I have used it, I have noticed that my vegetables stay fresh longer. It has a large storage capacity. I like .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the french door refrigerator with bottom freezer. Plenty of room. No issues with water and ice in the door. Bought on sale good pricing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Newappliance, congratulations on your new Samsung Refrigerator. I am glad to hear you are loving the space of the unit. We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. The water dispenser had me worried initially that it was going to drip, but it just needed to be broken in and works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of appliance for the price. LED lights make it really bright inside. Very roomy. Like the alarm sound when door stay open for more than adjusted time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Very nice and spacious also love the color of it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung French Door Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new black stainless steel Samsun 3-door French Door refrigerator. The installers were very professional when removing our old refrigerator and installing the new one. Initially there was a very slow leak from the external water dispenser, but that stopped within a few hours. We have absolutely no problems since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Unit arrived in a timely fashion with no blemishes, and the driver was pleasant.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it a month ago and it's already leaking from Ice dispenser

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there luna,
      I understand you are having some issues with your Samsung Refrigerator leaking from the dispenser and I would like to make sure that you are receiving the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
      If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143306635. We apologize for any inconvenience and welcome you to our family. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It has everything I was looking for. Looked everywhere and and Best Buy was the only store that had it . Love the side In shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room, large freezer and love the pull out drawer in the freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger than I realized, even though I measured! But so far so good. Only have had it for 16 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a Cooperation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working good now. I want to Thank Mike and his team for special attention to getting our replacement in place. Great work and wonderful demeanor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than what we had. The french door really lets you utilize all the space.

    I would recommend this to a friend