Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of appliance for the price. LED lights make it really bright inside. Very roomy. Like the alarm sound when door stay open for more than adjusted time.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product, and had good experience with refrigerator
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. It has everything I was looking for. Looked everywhere and and Best Buy was the only store that had it . Love the side In shelf.
I would recommend this to a friend- Pros mentioned:SpaceCons mentioned:Ice maker
Not to make the ice
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great except the ice maker is not good at all. The layout is the best ever and we have so mischievous more room than any side by side. But if you need a new ice maker and ice os you thing pass
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Philly!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black stainless steel. I sincerely apologize for the inconvenience if the ice maker is not working properly on your Samsung Refrigerator. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link about "Ice maker is not Working": https://www.samsung.com/us/support/troubleshooting/TSG01001012/.
You may also refer to the user manual about "Operations of Ice Maker: on page 38 and "Possible Causes" why Ice maker is not making ice on page 55: https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf.
I also shared the link about the warranty information of your Samsung Refrigerator: https://www.samsung.com/us/support/service/warranty/RF27T5201SG/AA.
Your Samsung Refrigerator is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period of:
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144616826
Have a great day.
Melardo
- Cons mentioned:Ice maker
It's OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it a month ago and it's already leaking from Ice dispenser
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there luna,
I understand you are having some issues with your Samsung Refrigerator leaking from the dispenser and I would like to make sure that you are receiving the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143306635. We apologize for any inconvenience and welcome you to our family. Thank you for choosing Samsung. ^Brad
New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Unit arrived in a timely fashion with no blemishes, and the driver was pleasant.
I would recommend this to a friendSamsung refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size and the different storage compartments. It meets my needs
I would recommend this to a friendI love this product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product ever very good fridge and hood functioning for the price
I would recommend this to a friendGood so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bigger than I realized, even though I measured! But so far so good. Only have had it for 16 days
I would recommend this to a friendService with a Cooperation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is working good now. I want to Thank Mike and his team for special attention to getting our replacement in place. Great work and wonderful demeanor.
I would recommend this to a friendRepresentative
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Representative was extremely helpful. She was very professional and patient.
I would recommend this to a friendHome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge and it fit perfectly in the spot for the two of them
I would recommend this to a friendBig enough to hold a body!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding "ice-a - box". Lots of storage capacity and functionality. I am amazed at how quiet it runs. A very elegant design!
I would recommend this to a friendMade cheap!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I typically like Samsung products however this one is a little on the cheap side in my opinion. This refrigerator doors especially the left door to be specific are horrible, light, and the flap never completely opens and closes. I paid 2000 dollars for this and I have done an exchange but still the door does the same.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Little23, I would like to welcome you to our family and thank you for sharing a review on your Samsung Refrigerator. I have a helpful guide that will help ensure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
If you need any additional assistance, we are here for you via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143908491. We thank you for choosing our Samsung family. ^Brad
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Only downside I see is - limited adjustable slot heights.
I would recommend this to a friendIt works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good and works well as expected. I haven't tried to get ice yet, but believe it should work as well.
I would recommend this to a friendNot super cold temp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the over all fridge but returning for LG because at the lowest temp settings of 39 degrees it's not that cold, temp read 40 degrees with a digital thermometer. Did everything in the manual but did not help. Can't feel the cold air thru the all around cooling vents. Power cool does not help much. 20 year old fridge did a better job at ice cold temps.
No, I would not recommend this to a friendFridge is great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is amazing! It runs smooth and and looks very nice in my own kitchen. The fact that it has to ability to make crush ice is awesome as well.
I would recommend this to a friend- Cons mentioned:Ice maker
ice maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker spills ice into the interior of the refrigerator
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Clark,
I see you are experiencing issues with your Samsung Refrigerator dumping ice into your unit. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143061580. We thank you for being a part of the Samsung family. ^Brad
The Grande
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love fitting all the you can buy of food extra room for everting love
I would recommend this to a friend
