Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Water dispenser needs to be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge and freezer are nice but the water dispenser leaves something to be desired. The water dispenser drips and so there is always water running down the front of the fridge
No, I would not recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All moved in and I love the double doors on top! The freezer holds more than I thought it would. Easy to clean!
I would recommend this to a friendGreat refrigerator.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our 12 year old Samsung refrigerator with this model. Had good luck with the last one and the LG models had terrible reviews.
I would recommend this to a friendNice fridge, however...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noticed some people comment that a chemical smell comes from the refrigerator. It happened with mine as well. The odor is strongest when the compressor turns on to cool the fridge. I called multiple times and was essentially told tough luck
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you might be experiencing some issues with your refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142485733. We thank you for being a part of the Samsung family. ^Brad
Good size for my family.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. I do miss the front shelf in the freezer though. And the many different shelf adjustments in the previous fridge.
I would recommend this to a friendIts good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very good looking. Only the thing I don't like is the filtered water is cold. So I can not drink the filtered water directly.
I would recommend this to a friendGreat refrigerator!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my refrigerator for about 4 weeks now and I love everything about it. Best one I've ever had and I highly recommend it.
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it bought it from in store stated 35 inches wide and it was a little larger so was a tight fit but I love it
I would recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The seller is very attentive and the shipping is very kind.
I would recommend this to a friendRefrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really liked the refrigerator at first sight. At the time for delivery the delivery people only delivered a freezer and not the refrigerator. Which both items were to be delivered the same day. The following day then the refrigerator was finally delivered later that day refrigerator was making a weird noise. Couple of days later we noticed refrigerator stopped cooling. Had to go back to purchase another one. Which should arrive until December 16th. Let see how that one turns out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We completely understand what you are going through with your fridge. We are here to assist you with it.
We recommend checking the resources below for the steps to check when the refrigerator is not cooling and to determine the noise coming from your fridge. Please watch the video and kindly click on the embedded words for additional information.
Refrigerator, Freezer, or FlexZone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001029/
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146545552), and it will help our team pull up your information.
^Rodel
would recommend this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love the color as well as the design and excellent storage capacity,
I would recommend this to a friendFrench Door Refrigerator Stainless Steel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't had our refrigerator installed yet but we are looking forward to this great looking stainless steel Samsung refrigerator.
I would recommend this to a friendDefinitely not fingerprint resistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets dirty very easily. Not the best fridge to have with a toddler around.
No, I would not recommend this to a friendExcellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very much please and happy with this refrigerator. Jo complaints, works good. Looks very nice in my kitchen.
I would recommend this to a friendms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product would reccommend to family and friend and neighbors
I would recommend this to a friendGreat fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge only problem i had was missing the screws for the handles. Spoke to samsung customer service they were here in 3 days
I would recommend this to a friendBest Buy to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My previous refrigerator stopped functioning!! I tried to wait for Black Friday sales but needed the appliance immediately!
I would recommend this to a friendGet what you expect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and service through Best Buy. Best Buy was our choice over the other box stores for price and availibility.
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.vert satisfied, especially the delivery guys. Worked very hard to see that everything was as it should be.
I would recommend this to a friendGreat price and service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and perfect for new home. Wonderful service
I would recommend this to a friend