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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2316 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,316 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator. So much space! And it makes ice like a charm. Also sleek and beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s has been doing awesome no complaints at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product at a Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Sales person was professional, courteous, and knowledgeable. Pleasant buying experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice even if its a bit more expensive......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgeable salesperson! I was able to get in stock items and a quick efficient delivery!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    A Hot Model can be loud and cold as a Icw maker...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fridge is a rubber necking eye turner for sure. High marks for performance. The only flaw notice so far is the Ice maker sounds like gun fire sometimes when building up standby Ice to be ready when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great space

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, fabulous fridge, we absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, easy to organize and clean refrigerator with many options filtered water and ice maker. Love color and shine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as pictured and just what we needed. Delivery was right on time and has it installed within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator and the price was just right for us in our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung French door fridge great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a side by side with this french door refrigerator and are very pleased with the function so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed has plenty of room love that the ice is inside and not on the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Looks nice, works great....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27 Cu Ft Refer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent decision to purchase the model. I love that it fit right inside my cabinetry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy the product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything we need and works great. Would like to have extra shelf for storage. Had to move one so tall items would fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking fridge... Great size freezer.... Ease of access..... My only complaint....no light on door for water and ice...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience was great overall, even the installation guys did a great job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little bummed that I could not get the refrigerator that I wanted but this refrigerator is way better than i expected.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Wack ice maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for less than a year before we needed a tech to come 3 times to fix the ice maker. Now it’s 1.5 years later it’s failing again. Not sure if I would recommend this model due to this issue

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KirkNick,

      Thank you for bringing the ice maker issue to our attention we apologize for any inconvenience this may have caused you.

      We are continuously working on improving the quality of our products to troubleshoot your concern I recommend following the steps in this link to help you with the issue.

      The ice maker not working.
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      Resetting your Ice maker.
      https://www.samsung.com/us/support/troubleshooting/TSG01207806/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number: 1144156244

      Thank you for choosing Samsung.

      ^Ross Samsung

  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our New Samsung 27 cu. ft. 3-Door Refrigerator is Great. The filtered water has a great taste.

    I would recommend this to a friend