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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2316 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,316 reviews
  • Rated 5 out of 5 stars

    A seriously nice fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a bit pricey but it’s seriously nice. Got it for moving into my first house and so far we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks beautiful. it works great and wife and kids love the color (black stainless steel)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how spacious the freezer is. I wish the refrigerator area was larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge, washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service at store, and great delivery and install employees. Products working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator that's modern and spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was such a nice upgrade. Lots of room, great compartments, looks really nice. Easy to clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought this for my wife she is in love with it Would recommend this refrigerator for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High End Finish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the finish and the look. Works great so far. Very happy eith thr service as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge, pretty elegant and great storage capacity for the family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly met my wants in a new fridge within budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product..works great delivered and installed professionally

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice cube tray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge but the ice tray always get stuck or over freezes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge we ever had. Glad to be a samsung family. Right temperature. Food always fresh.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much of space for tall items.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is average. It was scratched when it was delivered by a delivery team that does not even speak English. Not much of space for tall items.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good to read your review, KamilC. Organizing the fridge can be a challenge. Here are some ways how we can maximize the fridge.

      We know that your fridge plays a critical role in your family's diet. And the larger your family, the more food you will need. You probably don't think about it that much, but where you place food in the fridge can really affect how long the food lasts. Please check these links for details.

      Tips for an organized Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS00084845/

      How to properly stock your Samsung refrigerator and adjust the shelves and bins
      https://www.youtube.com/watch?v=pN8js9mZrXI

      You can contact Best Buy at (888) 237-8289 H.24 Hours a Day. They can help you with the concern about the scratch on your refrigerator.

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145477000) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fit perfectly and I enjoyed it thanks to those to employees Ian and David they were very kind and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience buying the fridge. Great price, really nice people to help us, and delivered on time and undamaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gucci'sChoice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator is exactly what I've been looking for, very spacious. So far I'm very satisfied. 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I have not had mechanical problems, I recommend it for the home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Doors had dings and had to get replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality. I’d recommend this refrigerator to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took longer than original delivery date Frustrating having to wait til new date to see if they would show up

    I would recommend this to a friend