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Customer Ratings & Reviews

Your price for this item is $720.99
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The comparable value price is $2,339.99

Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,315 reviews
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it, a bit slow but can be helpful to fulfill basic needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and service. It came on time, date promised. Delivery was seamless and we are so happy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DO NOT BUY SAMSUNG!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right away the ice was melting and leaking down the door. Samsung sent out a repair service. They replaced the ice door flap, which stopped the leaking from the door… but it didn’t stop the ice from melting and filling up the ice chute. So now when you want ice, you get a cup of stale water first as it collects.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand the importance of a working ice maker. Allow us to help.

      Here is a guide on what to do if your ice maker is not making any ice and the ice is melting. Please click on the embedded word and watch the video included.

      Ice maker is not working
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147287438) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Ice is good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes enough ice to make your drink cold for a specific amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pick up process was simple and perfect, it looks great in our new home and we purchased the entire matching set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very happy! Awesome delivery team and Gabe in sales was amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Texan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love it!! I wanted the Samsung two-drawet freezer but I am very happy with the one drawer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look fridge, it was to big for us so we had to return it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great fridge so far. I’ve had it for a month now

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great product so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far! Thought the ice maker was leaking but ran water thru it for a gallon or so and got all the air bubbles out. No drooping now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goes well with my kitchen n appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to find a refrigerator especially the one I wanted. It was in stock and I seen this one and fell I love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator- it has exceeded our expectations- works great, looks great- no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Would recommend to anyone in the market for a fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Quality Got at good price and was very surprised at how nice it is. Will be really useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love how it brings out my kitchen. We bought our oven and dishwasher the same color/brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung French door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and has plenty of room! Has been working great. The open door alarm has saved me a couple of times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Refidgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its great . I love the look. I am very happy with it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, haven't had an issues, BestBuy did a great job of installing and taking away old fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Nice fridge but not functional

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to return 3 weeks after purchase so disappointed. Water dispenser would continue to run 7 seconds after releasing the button. Geek squad came out and said it it a faulty fridge. I was warned about Samsung but gave them the benefit of doubt. Also I could never access my ice dispenser because my fridge door opened into a wall so the door would not open far enough to get the ice out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Taylor,

      Thank you for choosing Samsung for your refrigeration needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Reference Number: 1144729360

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the wait time wasn’t bad at all. Ordering online was easy. We love are refrigerator.

    I would recommend this to a friend