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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,315 reviews
  • Rated 5 out of 5 stars

    Samsung refrigerator! Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Only downside is I wish it had a light on the external ice and water!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    no title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE. The ice make did not work, repair came in and fixed it. The gasket was not closing refg. door correctly. The next refg came the gasket was worse than the 1st one, gasket was actually hanging off the refg. door. TERRIBLE PRODUCT. I told Best Buy I did not want another Samsung. I reviewd other refgs. and ordered the GE. It came in dented and another one finally came. All this started w/Samsung 2/19/2022. I recd. GE last Sat. WHAT A DIFFERENCE, GE IS A REFRIGERATOR & made in USA

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Thank you!

      -Angelica Samsung

  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Broke down after 10 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the product July 2nd, it stopped working and neither the refrigerator or freezer was getting cold by July 12th. Called for repair and have to wait until July 29th for service. All my food spoiled and when we unplugged it we found that the men who installed it did not put the water hose on correctly and it was broken and they just pushed it to fit, wrapped with tape and walked away. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great big fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a large side-by-side refrigerator Samsung to this one this one has a lot more refrigerator space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding delivery. The two men we're polite courtesy and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good purchase. The fridge works great. The fridge freezes things in it every now and then...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ramesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, it is an excellent product, energy efficient, great looks and competitive priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for our kitchen!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for our newly remodeled kitchen. Easy to use, good quality for price, and looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at the best price I could find. Delivery was quick and easy. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good and we love it, its best value for money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the value, but not design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For as big as the fridge is, they could have designed it a smidge better. No good spot for a gallon of milk, bottle of OJ unless you remove a shelf. The freezer is about 1/2cubic foot to small. The pro's .. external water and ice and fingerprint

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking time to leave us a review on your new refrigerator. While we do not plan on changing the designs of our refrigerators at this moment, we will be sure to share your feedback with our product team. If you have any questions or concerns, please reach out to our support team on Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. When you contact us please be sure to include ticket number (1143134307) to help us pull up your information. We thank you for choosing Samsung for your home. ^Lena Samsung

  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy going ,very convenient and well organized. Definitely a good choice with very good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence the best purchase l made. I recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good refrigerator. It looks very nice and is roomy for my needs. Price was very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung French door refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works good and has really good adjustable storage. The reason I gave it 3 stars is that I ordered it with black stainless finish which I have now found out scratches very easily. Definitely would not order black stainless finish again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Diego

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are satisfied with the product. My complements to the excellent service Best Buy has to offer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge but doesn't look as premium on the inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New kitchen, new appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product but the instructions could be better. Other than that, it's great

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Samsung Refrigerate

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is horrible, the ice maker does not work , there are known for problems and continue to sell them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsungrefrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung refrigerator! Works great for our family! The water dispenser is excellent.

    I would recommend this to a friend
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