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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2316 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,316 reviews
  • Rated 5 out of 5 stars

    great fridge little big for the kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it so much has everything i need. it’s a little big for my kitchen but we will get used to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experenice was great the guys listen to my need's and want's .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Install by Best Buy!!Love our stainless steel look!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and nice service. Nice people very good installation clean and good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire purchase experience was super.staring with the sale rep to the delivery staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very useful fridge and we got it on a good price I am extremely happy with this purchase

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Fridge,- French door

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after only 2 months if used, the freezer stopped working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to ensure your refrigerator operates at its optimum level, LeonardoT. Let us help you.

      Please refer to the resources below should your freezer stop working. Click the hyperlinks and watch the instructional video for tips.

      Refrigerator or freezer is not cooling at all:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147160416, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality, brand new, fast delivery, spacious, will recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS PRODUCT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT, WOULD BUY AGAIN ! WOULD REFER TO A FRIEND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great French Door Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks great and cools great. Really made my remodel look really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator at a good price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all my expectations! Love this purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price. Delivery was on time and went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful, quiet. Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect so far. Would've been even cooler if the hub model was available. Either way im satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator so far. Working well and I’m glad I purchased this refrigerator! Pat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how much space is inside! Delivery went smooth and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger than we expected! So much room in the freezer that we had to go shopping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The fridge is working perfectly and cools down items very quickly

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Fridge is pretty nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason we didnt give it 5 stars is because its leaking water from the water dispenser. Looking to get it looked at this week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase and delivery was easy and has worked out perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New French fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works perfectly and smooth, we are happy about getting this.

    I would recommend this to a friend