Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2316 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,316 reviews
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it only thing not easy to clean can’t remove drawer glass but complicated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! So far no issues at all. Nice refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent samsung fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge. Install was good. Overall happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome and works perfectly. Thank you so much for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy my new refrigerator it looks great in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this fridge because ours was dead and really needed something quick. It is roomy inside, shelves are adjustable and the doors hold lots of stuff. Overall good fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice Love it. Definitely would recommend this unit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clean and Simple

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Pretty simple to operate. Shelves are sturdy and easy adjustable. Having the water filter access in the front center is super easy for filter changes. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Purchased for my daughter. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only looks great but also very functional. Love the water on the door.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Samsung Refrigerate

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is horrible, the ice maker does not work , there are known for problems and continue to sell them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    IceMaker is a big problem.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt buy. Samsung knows these fridges have a problem with the icemaker but dont really fix it. You have to defrost the icemaker every month yourself.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! We are sorry to hear that you are having concerns with your unit not defrosting. Below I have provided a link to help rectify your concern. (https://www.samsung.com/us/support/troubleshooting/TSG01109344/)
      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143612675
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks great! Had a very quick delivery window as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as we had hoped.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had about one month but everything is great. NO concerns. Really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE SAMSUNGS APPLIANCES AND ELECTRONICS

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT COUSTOMER SERVICE INSIDE THE STORE BUT HAD SOME ISSUES WITH DELIVERY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY WIFE LOVE IT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and fast and nice cold water super nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cedar Rapids Has The Best Team In The Business

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another flawless purchase and delivery from the Best Buy team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great. Looks sharp.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new house and needed a fridge. Works great and looks awesome too!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    pretty good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fridge, my only issue with the fridge is that we cannot grab ice manually and we must use the dispenser. It's the perfect fridge otherwise

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there fridgebuyer, I want to say congratulations on your new purchase of our Samsung Refrigerator and appreciate you taking the time out of your day to post your review. We are glad to see you are pleased with your unit. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung