Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! So far no issues at all. Nice refrigerator.
I would recommend this to a friendGreat price and function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a good deal with this fridge with limited options available due to COVID
I would recommend this to a friend- Pros mentioned:Ease of use
Clean and Simple
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Pretty simple to operate. Shelves are sturdy and easy adjustable. Having the water filter access in the front center is super easy for filter changes. Would purchase again.
I would recommend this to a friend Enjoy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy my new refrigerator it looks great in my kitchen
I would recommend this to a friendSo shiny!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this fridge. I like how I can see all the food in the fridge!
I would recommend this to a friendGreat looking frig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking frig for a great price! I especially liked the quick availability.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Purchased for my daughter. She loves it!
I would recommend this to a friendExcellent samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good fridge. Install was good. Overall happy with my purchase.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it only thing not easy to clean can’t remove drawer glass but complicated
I would recommend this to a friend- Cons mentioned:Ice maker
i do not recommend this brand
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after how many months, ice maker is not working. and after 2 years it just wont work properly anymore. so many problems,water is leaking at the back, loud noisem then it stopped making ice. I dont recommend this brand, so much stress that has caused us.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the disappointment of experiencing all this with your refrigerator, PamelaS. We're here to help.
Here is a link with information on what to do when the refrigerator leaks. It also includes a video to watch from start to end about preventing and stopping leaks.
Leaks from the back wall of the refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-back-wall-of-the-refrigerator
We recommend checking the resource below for your Samsung refrigerator's noise to know what's causing it. Please browse the guide and pick the one that best defines the noise to troubleshoot it. It also includes a video link you can watch from beginning to end.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
We have provided a link to help troubleshoot an ice maker that does not produce ice. The link includes additional resources to check the water and ice dispenser, steps for replacing the water filter, refrigerator error codes (if any), instructions for testing or resetting the ice maker, and a video to watch from start to finish.
Samsung ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
You may also refer to the user manual for other recommended actions when the ice maker does not make ice. See page 55.
https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf
Lastly, below is a video link you may watch until the end for maintaining the ice maker.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146894517) to help our team pull up your information when you message us.
Thank you.
-Angelica
Thank you
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is awesome and works perfectly. Thank you so much for installation
I would recommend this to a friend- Cons mentioned:Door
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in the fact that there was damage to the r.h. door. Otherwise, the fridge appears to be good.
I would recommend this to a friend Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice Love it. Definitely would recommend this unit
I would recommend this to a friend- Cons mentioned:Ice maker
IceMaker is a big problem.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt buy. Samsung knows these fridges have a problem with the icemaker but dont really fix it. You have to defrost the icemaker every month yourself.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there! We are sorry to hear that you are having concerns with your unit not defrosting. Below I have provided a link to help rectify your concern. (https://www.samsung.com/us/support/troubleshooting/TSG01109344/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143612675
Thank you for choosing Samsung. ^Nic
GREAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY WIFE LOVE IT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice and fast and nice cold water super nice
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks great! Had a very quick delivery window as well.
I would recommend this to a friendGreat looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only looks great but also very functional. Love the water on the door.
I would recommend this to a friendCedar Rapids Has The Best Team In The Business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another flawless purchase and delivery from the Best Buy team.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, very stylish, lots of space! Love it!
I would recommend this to a friend
