Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- |
- SKU:
- 6401612
Customer reviews
Rating 4.3 out of 5 stars with 2316 reviews
(2,316 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Rated 1 out of 5 stars
Horrible!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since the day we bought it and set it up we have had nothing but issues. The water or ice will not work, it will make ice but it won't come out of the door. We have not been able to set a temperature for either the fridge or freezer,all of the buttons just flash. We are having a horrible time trying to find anyone who will work on a Samsung refrigerator. I had no idea they were this bad. I do not recommend at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sarah,
Thank you for taking the time to leave this review.
We understand that you have multiple concerns with the fridge.
If your Samsung refrigerator stops dumping ice, accidentally dispenses crushed ice or makes ice that tastes bad, there is usually a simple solution.
Please see the link for more details.
Samsung refrigerator ice dispenser issues https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense
Please ensure the control panel is not locked when changing the temperature. Please see the link for more details.
Unlock your refrigerator control panel https://www.samsung.com/us/support/answer/ANS00035741/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144947605) when you message us to help our team pull up your information.
Have a great day.
^Charles
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a French Door Ice and water through the door refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Happy buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. Does a great job. Looks beautiful
I would recommend this to a friendRated 5 out of 5 stars
Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was the best buy we could find, both quality and price...
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Super glad we went with this choice.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there IPad, I would like to congratulate you on your new Samsung Refrigerator. I am happy to hear you are enjoying the unit. We would love to welcome you to our Samsung family. ^Brad
Rated 5 out of 5 stars
Nice Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks Great, I’m glad I made the purchase, Samsung
I would recommend this to a friendRated 5 out of 5 stars
Buyitplease
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product I give it a 5 star easy sorry it yourself
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this refrigerator much better than I expected.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and wonderful refrigerator beautiful color matches my kitchen
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every thing is great. Only is the crush ice is slow
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All working to finest! The fridge and ice maker working as expected.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 1 out of 5 stars
i do not recommend this brand
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after how many months, ice maker is not working. and after 2 years it just wont work properly anymore. so many problems,water is leaking at the back, loud noisem then it stopped making ice. I dont recommend this brand, so much stress that has caused us.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the disappointment of experiencing all this with your refrigerator, PamelaS. We're here to help.
Here is a link with information on what to do when the refrigerator leaks. It also includes a video to watch from start to end about preventing and stopping leaks.
Leaks from the back wall of the refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-back-wall-of-the-refrigerator
We recommend checking the resource below for your Samsung refrigerator's noise to know what's causing it. Please browse the guide and pick the one that best defines the noise to troubleshoot it. It also includes a video link you can watch from beginning to end.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
We have provided a link to help troubleshoot an ice maker that does not produce ice. The link includes additional resources to check the water and ice dispenser, steps for replacing the water filter, refrigerator error codes (if any), instructions for testing or resetting the ice maker, and a video to watch from start to finish.
Samsung ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
You may also refer to the user manual for other recommended actions when the ice maker does not make ice. See page 55.
https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf
Lastly, below is a video link you may watch until the end for maintaining the ice maker.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146894517) to help our team pull up your information when you message us.
Thank you.
-Angelica
Rated 5 out of 5 stars
refrig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator, lots of room! easy to install and use
I would recommend this to a friendRated 5 out of 5 stars
awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is a great refrigerator. I recommend to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Exactly what I was looking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was great. Delivery went easy by a couple of really nice guys
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Space
Rated 4 out of 5 stars
Overall happy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Ice machine could operate a little quicker and the external ice water Area need a light.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Super Happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be happier with this fridge! Extremely pleased.
I would recommend this to a friendRated 5 out of 5 stars
Cold Blaster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, keeps the drinks cold and the food fresh.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Helpers were super nice. I would highly recommend it
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family and I are enjoying our new fridge best decision ever
I would recommend this to a friend






















