Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Excellent Fridge - No issues till now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was very smooth. Fridge is excellent and working fine.
I would recommend this to a friendVery roomy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, love the ease of access and not bending over to look
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good………………………………………………………………………………………………………..
I would recommend this to a friendSo excited!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new nice refrigerator for years! This one is perfect!
I would recommend this to a friendgot to love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about it. quality, sound, general appearance
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a refrigerator. It perserves food by keeping the food cold. Yes, this refrigerator works. The compressor viberares sometimes. Smack it and it is ok.
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on our products! Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Chrystel
- Cons mentioned:Shelf adjustability
Poor design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drawers don’t work good at all. Long narrow drawer does not stay in the tracks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TerryY,
We appreciate your time in writing a review of your Samsung refrigerator model.
There is a high possibility that the drawer isn't attached properly. I have shared a Samsung link below to help you with steps to take to determine that the drawer is attached properly.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
I have also shared this model's user manual link below. Please turn to pages 24 - 25 to properly attach the freezer drawer.
https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145653501 to help our team pull up your information.
Leo
Great refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good refrigerator for the family. The features are nice
I would recommend this to a friendBest Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this purchase. Very good product till now.
I would recommend this to a friendGreat Frig! Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales was great, price was right and they had it in stock!!!!
I would recommend this to a friendGood space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best item. I am really satisfied with it. It's very reasonable.
I would recommend this to a friendSilver Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker stopped working and replacement part was unavailable. Fridge was replaced -had(warranty/geek squad coverage). Highly recommended
I would recommend this to a friendBrand response from Samsung
Posted .Hi Juan,
Thank you for your review. We are happy that you find the refrigerator good. We thank you for your reminder about the ice maker.
I have shared a Samsung link and a video that can help with the ice maker.
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
Understanding ice clumps and other Samsung refrigerator ice maker issues:
https://www.youtube.com/watch?v=WHPiuBBUC2E
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144883978 and it will help our team pull up your information.
Leo
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and great service and delivery. Kudos
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great.very happy for this model.will recommend to anyone
I would recommend this to a friend- Cons mentioned:Ice maker
Water dispenser leaks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Day 1 and the water dispenser leaks. We waited for 5 days to see if it goes away and called Best Buy support and the technician showed up. He mentioned that some of the refrigerators in this model have leaks and recommended us to go with a different one. We exchanged it.
No, I would not recommend this to a friend Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for any home. Love the color and quality.
I would recommend this to a friendBest fridge ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy this fridge for everyone in the world if I could!
I would recommend this to a friendGreat fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money would buy another one except don’t have the room
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice works great would recommend this product
I would recommend this to a friend- Pros mentioned:CapacityCons mentioned:Ice maker
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last time I’m buying a Samsung product. This fridge is junk. The ice maker leaks. Ice comes out crushed in cube mode. There is no light in the dispenser. Water stream comes out sideways. It does have some pros. There is a decent amount of room and it looks goods. That’s about it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for the review, Jake. Let's go ahead and check the ice maker.
If a small bit of crushed ice or water dispenses when selecting cubed ice, and the rest of the ice is cubed, this is normal.
Samsung refrigerator ice dispenser issues https://www.samsung.com/us/support/troubleshooting/TSG01209062
Leaks can occur outside the refrigerator, or you can have an auto-fill water pitcher also leaking. Depending on where the leak is coming from, we will show you what steps to take to find the cause and hopefully keep it from happening again.
Water leaks in a Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001852/
How to prevent and stop water leaks from your refrigerator
https://www.youtube.com/watch?v=uU6XADBosVo
We would suggest placing the container near the spout of the water/ice dispenser to ensure nothing will spill.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145031705) to help our team pull up your information.
Have a great day.
^Charles