Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
finally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.reason for middle range review is that it took three different refrigerators to finally get one that was not damaged or scratched.
I would recommend this to a friendBrand response from Samsung
Posted .Hi tabletnerd,
Thank you very much for your review of our products. Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144939665 and it will help our team pull up your information.
Leo
nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice fridge great ice maker keeps up with the crew
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and great I like Samsung is the best item
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after taking forever to arrive and no information on the website about it not coming with the needed wires to work.... it is pretty good. Pain in the rear to clean and take out the shelves.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand you are having issues with removing shelves from your new Samsung Refrigerator. I have some information on how to do so below:
https://www.samsung.com/us/support/answer/ANS00063107/
Thank you for choosing Samsung. ^Brad
Excellent selection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service and selections were excellent.will visit again
I would recommend this to a friend- Cons mentioned:Door
Door close issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I I have not had a good experience with this model. The door did not close properly. I went to the store and changed to a superior model
No, I would not recommend this to a friend Love this fridge!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a pretty color and addition to our kitchen!!!
I would recommend this to a friendGreat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and as always the experience was wonderful
I would recommend this to a friendFridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for. Thank you would buy again
I would recommend this to a friendSo much space
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new refrigerator Would highly recommend it
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great love it the refrigerator recommended to others
I would recommend this to a friendSpacious and comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, very satisfied with its operation.
I would recommend this to a friend- Cons mentioned:Ice maker
Feeling like I shouldn't have purchased a refriger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 month in and everything in the freezer is melted so I guess I will be calling in on that. Also - all of those people that are talking about the icemaker issues are exactly right. It looks nice I guess.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrianN, we aim to ensure you have a fully-functional refrigerator to keep your food fresh. Let's go ahead and help you with this.
Here are simple steps to help you diagnose if your freezer is not cooling. Click on the embedded words and watch the video included.
Refrigerator, Freezer, or FlexZone is not cooling enough
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146105245) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Space
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love our new Samsung refrigerator. Spacious and convenient see thru drawers to spot that item without opening every drawer.
I would recommend this to a friend Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered Online. Received Quickly. Delivery Was Great!
I would recommend this to a friendE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator working perfect ok Excellent refrigerator
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, excellent product at a great price.
I would recommend this to a friendDark
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine Dark inside could use more lighting. If top shelf is full the light is blocked. Could also use light buy the water dispenser.
I would recommend this to a friendBrand response from Samsung
Posted .Hi DOUG!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless steel. I sincerely apologize for the inconvenience if there is no light inside your Samsung Refrigerator. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link about "Samsung Refrigerator Lights Do Not Turn On": https://www.samsung.com/us/support/troubleshooting/TSG01109322/.
You may refer to the user manual about "Sabbath Mode" on page 41: https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144624934
Have a great day.
Melardo
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is nice but the ice gasket is bad. Maybe was put together wrong/bad ? Been trying to get a hold of someone for a week to get it repaired. But seems to work good otherwise.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator ice maker. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142541675. We thank you for being a part of the Samsung family. ^Brad
Nice. Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, quiet and roomy. Very elegant and efficient.
I would recommend this to a friend
