Customer Ratings & Reviews
- Model:
- RF27T5201SR/AA
- SKU:
- 6401612
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Excellent selection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service and selections were excellent.will visit again
I would recommend this to a friendGreat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and as always the experience was wonderful
I would recommend this to a friendLove this fridge!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a pretty color and addition to our kitchen!!!
I would recommend this to a friend- Cons mentioned:Door
Door close issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I I have not had a good experience with this model. The door did not close properly. I went to the store and changed to a superior model
No, I would not recommend this to a friend Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for. Thank you would buy again
I would recommend this to a friendfinally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.reason for middle range review is that it took three different refrigerators to finally get one that was not damaged or scratched.
I would recommend this to a friendBrand response from Samsung
Posted .Hi tabletnerd,
Thank you very much for your review of our products. Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144939665 and it will help our team pull up your information.
Leo
Things happen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was subpose to ship on 29 to my house then it got change to the 5 th was told my refrig. Would get picked up on the 24th which was wrong it did not get picked up till 29 when I called they Said it would be del. Between 2:30 and 7 did no happen was told the del. Was changed to 5th on the 26 Aug the ware got closed 26 and 27 their I was not notified had No correspondence and the 29th was subpose to be delevered did not happen They said the next del.was 5th I bought it on the 21st. My Daughter got one and she Got hers on the 1 st and she bought her on 20 mine was a open box her was not. You don't give information and it was wrong. Even if its an open box they were to pick Up at the store to the warehouse on the 24th in time for Delivery. I hope it works out the reason I bought is the people where helpful but given wrong information. This has been crazy. I managed stores for 44 yrs and I know things happen.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback on their delivery misinformation.
Have a great day.
-John
So much space
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new refrigerator Would highly recommend it
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great love it the refrigerator recommended to others
I would recommend this to a friendSpacious and comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, very satisfied with its operation.
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered Online. Received Quickly. Delivery Was Great!
I would recommend this to a friendE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator working perfect ok Excellent refrigerator
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, excellent product at a great price.
I would recommend this to a friendIt’s Ok but not the greatest
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelves are small and the door compartments are a little snug too
I would recommend this to a friendBrand response from Samsung
Posted .AllenL, we want you to have a better refrigerator experience. Let us help you maximize the potential of the fridge.
Here is a link for tips and tricks on organizing the fridge. Please click on every option available.
Keep your refrigerator organized during the hectic holidays
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146698138) to help our team pull up your information.
Have a great day.
^Camille
Nice. Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, quiet and roomy. Very elegant and efficient.
I would recommend this to a friendFridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is nice but the ice gasket is bad. Maybe was put together wrong/bad ? Been trying to get a hold of someone for a week to get it repaired. But seems to work good otherwise.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator ice maker. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142541675. We thank you for being a part of the Samsung family. ^Brad
great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great and its working as expected. Thanks to bestbuy.
I would recommend this to a friendlove our new refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great very quiet and holds all of our items.
I would recommend this to a friendLove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Samsung Refrigerators for sometime now.
I would recommend this to a friendI really like this refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did an amazing job! I made a great choice.
I would recommend this to a friend