Customer Ratings & Reviews
- Model:
- LC27F398FWNXZA
- SKU:
- 5712667
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 27" F398 Series monitor's picture quality and curved screen, frequently praising the image quality and immersive viewing experience. The monitor's ease of setup and affordable price point are also highlighted as significant advantages. While some users noted the absence of built-in speakers and a minor issue with the included HDMI cable, the overall feedback points to a positive user experience.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to get this monitor however I was so disappointed when I got it. The quality was obviously very poor and appeared to be very cheaply made. Picture quality was pixelated! Would not recommend to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ceno:
I am sorry to hear that you are not happy with the HD quality of this model.
Please know that the Samsung C27F398 delivers vibrant, stunningly vivid colors with Samsung's Active Crystal Color technology. The excellent 3000:1 contrast ratio delivers deep blacks and bright whites so you can clearly see even in the darkest or brightest scene.
Please give us the opportunity to troubleshoot and resolve your disappointment by contacting us via any of these options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you.
- Samsung Solutions
Not good for coders
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My objective was to get second big screen in addition to macbookpro, so that I can see more code. the max resolution is pretty bad. I Had enlarge the text size to 150% and picture was pixalated. I could see the boxes for letter 'c'.
No, I would not recommend this to a friendBrand response from Samsung
Posted .spatil:
Thank you for sharing your experience with the Samsung C27F398 Curve Monitor. I am sorry to see that this model fell short of your expectations.
Your thoughts are very important to Samsung and will be shared with our internal teams.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you soon.
- Samsung Solutions
Love the curve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Screen clarity is unbelievable. Got a great deal on this monitor and many co-worker compliments.
I would recommend this to a friendGreat monitor for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a dual monitor setup in the office. HDMI connections work great with docking station
I would recommend this to a friendonly worked for about 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two on Dec 17, 2024. Now one is already kaputt, three months later.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with your Samsung Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent to me damaged. They refuse to accept return. Screw these people.
No, I would not recommend this to a friendwide legs took lot of space on my desk, returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.on/off switch didn't work. not enough HDMI connections.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Picture quality, Price
Samsung curve
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality monitor. So far has worked flawlessly I would recommend it if you looking for a good monitor that is reasonably priced
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Great mor price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent color easy set up light to move...great resolution
I would recommend this to a friend Samsung Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Monitor is great for desk use, I love the curved look.
I would recommend this to a friend- Pros mentioned:Picture quality
Great screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves gaming on this. The graphics are nice and clear
I would recommend this to a friend - Pros mentioned:Price
Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great desk monitor for the price point. Would get it every time.
I would recommend this to a friend - Pros mentioned:Price
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great for the price, the resolution could be better
I would recommend this to a friend