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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.6 out of 5 stars with 2017 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

  • Features

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and high refresh rate as major strengths of the 27” Odyssey Gaming CRG5 Series monitor, making it ideal for gaming. Many appreciate the screen's curvature and find the monitor to be a good value for its price. However, some users mention needing external speakers and point out minor issues with the stand and VESA mount compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,017 of 2,017 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, for the price it’s really good for personal gaming usage.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    GREAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its is so hood for gaming with xbox and i got to play all of my favorite games on this REALLY GOOD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is great for its price. I have a few issues with it though. For one, the stand that holds the screen up is relatively long and the screen will not go perfectly back against your wall. The second thing is the directions are pretty unclear about how to adjust the tilt and it it pitched slightly down out of the box so you will have some trouble with that. Other than that though the monitor is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, great upgrade from my smaller lower refresh rate monitor. It looks great and was a great value for the price. Shipping was fast and not damaged overall very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A tv that can handle my 240 refresh rate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps up awesome with First person shooters! I just got a new PC and I finally have a tv that I can utilize the full graphical capabilities!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung curve

    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Wish it was wireless to use with my Samsung phone. Curve makes it stand out nicely. Wait for a good sale well worth the wait.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little worried about the 4ms response time of the panel but have not had a problem with ghosting so far so overall I’m pretty happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my girlfriend who is a big gamer, and her game immediately improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is really good i love got it for my PS5 really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    27 Inch curved monitor. Fantastic.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality item, friendly service, smooth pick up process

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT FOR CONSOLE GAMING !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this monitor after doing my research, and never mentioned this monitor is not compatible with PS4 Pro for HDR or 240 hz resolution. Supply for a gaming monitor are very scarce due to the coronavirus, so I chose this one because the specs listed looked great, but never mentioned the specs are only compatible with PC. Now I have a 30 min drive tmrw to return this, only look into this monitor for PC gaming, avoid the hassle if you are on console.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HYBRiD,

      I am very sorry to see that you have encountered issues with the Samsung - Odyssey CRG5 Series 27" LED Curved FHD G-Sync Monitor and have returned it

      Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
      You can reach us via any of the below options:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.

      Samsung Monitors Samsung

  • Rated 1 out of 5 stars

    VA Panel and motion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this monitor available at my local best buy on sale for $249 and bought it thinking it was a great deal. I ended up returning the monitor within 4 days because of the terrible motion blur and ghosting. A VA panel and 4ms response time makes for a sea of colors all washing together. Creating headaches and motion sickness. If you play slow games maybe it will be okay for you but for competitive fps games where you need to flick and turn fast, you will be at a disadvantage as your target turns into a big blur before finally clearing up after they have already got you. I could not recommend this monitor to anyone that plays games seriously.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyers beware,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor was said to be an open box in excellent condition. I bought for my son saved $20 dollars on this. I recived monitor poorly packaged and missing instructions. Pluged monitor in and lines through screen. Return by mail. Best buy recived item on 1-4-22 as of 2-16-22 i have not received my refund. After countless calls to customer service over 4 hrs on phone i still have not recived my refund.buyers beware of open box items.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    there was no hbmi cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this really ruffled my feathers no hbmi cord.......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead on Arrival

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead on Arrival. I was quite excited about this product however it never worked right out of the box. I will be returning this monitor as soon as I can.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fernando,

      Thank you for sharing your review on this model. I am sorry to hear that the product arrived DOA out of the box.

      We recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Samsung Monitors Samsung

  • Rated 1 out of 5 stars

    good, but flawed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great monitor, but ive gotten 2 and theyve had the same problem. 240hz is neat but hard to notice, stick with 120-144hz

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I’m sorry to see that you rated this product 1 star, which indicates dissatisfaction.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung and we hope to hear from you. Samsung

  • Rated 1 out of 5 stars

    Defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good monitor, but completely stopped working and glitched out randomly the first day I had it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chip,

      I am very sorry to see that you have encountered issues with the Samsung - CRG5 Series 27" Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      Samsung Monitors Samsung

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