Customer Ratings & Reviews
- Model:
- LC27RG50FQNXZA
- SKU:
- 6366122
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and high refresh rate as major strengths of the 27” Odyssey Gaming CRG5 Series monitor, making it ideal for gaming. Many appreciate the screen's curvature and find the monitor to be a good value for its price. However, some users mention needing external speakers and point out minor issues with the stand and VESA mount compatibility.
This summary was generated by AI based on customer reviews.
Received an open box but paid for a new one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because I received an open box item despite having ordered a new one, wouldnt have mattered if it was for me but it was a gift for someone else. Another thing was the 4ms response time, had to return in exchange for a LG monitor with 1ms.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
Good Product, buy when on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Great monitor, did I happen to mention... I like it
I would recommend this to a friendGood Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. The colors are bright.
I would recommend this to a friendproblems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.having problems with it - tries to change modes on its own
No, I would not recommend this to a friendNice monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice irem im reconded nice graphics really good to play ganes
I would recommend this to a friendMonitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor would definitely recommend to friends
I would recommend this to a friendGood but gsync issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good monitor, but like others having gsync issues. Was fine for the first month and a half then started getting random black screens that would last for a few seconds. Hopefully NVIDIA can have a driver fix but for now have to deal with going without gsync enabled.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Spencer,
Thank you for purchasing the Samsung - CRG5 Series 27" Monitor and sharing your experience. Please ensure that you have the latest firmware published on 5/27/19 at Samsung.com, in addition to updating the graphics card to the latest version.
https://www.samsung.com/us/support/owners/product/curved-gaming-monitor-c27rg5
If you still need assistance please reach out to Samsung Customer Care so that we can resolve your issues directly.
Please contact us if you need additional support at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service
Samsung Monitors
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good. Never had any problems with this product.
I would recommend this to a friend- Cons mentioned:Stand
Easily breakable, but Specs can't be beat.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, I want to rave about this monitor. I want to love it, but the way the stand connects to the monitor has 2 easily breakable plastic "nibs" that promptly broke as I tried to put on the stand. Now I can't even exchange it because Best Buy remains out of stock. Also, my Display Port wouldn't work! I'm fairly furious that there really isn't a comparable monitor with the same specs and within this price range. This would easily be a 5star monitor if they built the back with a bit more care, and if I didn't get a dud.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the display port and stand issues you have encountered with your Samsung - 27” Odyssey Gaming CRG5 Series Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
4ms i can feel it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good. But 4ms I can feel the timing I came from 1 ms
No, I would not recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set up. Would definitely suggest it to a friend.
I would recommend this to a friendGood.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get what you see not a bad monitor, good for the price.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor. Pretty good quality for the price!!!
I would recommend this to a friendSamsung 240hz monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor just wished it was hight adjustable .
I would recommend this to a friendIt's okay but not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Where to start? I wanted to love this monitor but every time i get a Samsung product I end up hating it. I turned it on and wasn't happy with the color and brightness and tired to mess with the settings and noting really helped. After I got some of the settings to look OKAY I started playing GTA V with my buddies and then I started seeing these bold black lines outlining everything and I did some research and the internet said it was GSYNC messing up so I turned it off and the black outlines kind of went away but not fully. DP was the only thing that supported the 240hz so I used that but then plugged in the HDMI only supported 120hz which isn't that bad but i bought the monitor for the 240hz and then i notice there are more settings with HDMI hooked up with the response time you could change it to fast or slower response time you could just do a lot with the HDMI hooked up compared to the DP(also GSYNC only works with DP so I wanted to use DP for that) Final conclusion I didn't like the monitor and I think if you want to pay the full price of $400 for it you should just pay $100 more to get a better monitor. BTW I returned this item because i couldn't deal with it anymore.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Codey,
I am very sorry to see that you have encountered issues with the Samsung - CRG5 Series 27" LED Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Swell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Swell!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful display and the colors really pop
I would recommend this to a friendScreen issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had terrible screen tearing on an Xbox Series X, tried dropping down a lot of the settings include dropping to 60hz, no luck. It may just be my eyes, but I could catch the screen trying to play catch up in regards to what was shown on screen.
I would recommend this to a friendBrand response from Samsung
Posted .BRC2021,
Thank you for having purchased a Samsung - Odyssey Gaming CRG5 Series 27" monitor.
If this is a consistent issue that is happening all the time, then I suspect it may have to do with the way the monitor is setup with your computer.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Good but...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and affordable 240hz monitor but when I received mine the control center on the bottom of the monitor was busted and I cant go right I dont know what happened but my audio just suddenly cut and im trying to figure that out still.
I would recommend this to a friendBrand response from Samsung
Posted .Nathan,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung Monitors
- Pros mentioned:Picture quality, Price
Go for a G5 instead
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I would recommend going for Samsung G5. The quality of gaming/streaming is way clearer and better overall.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BOH2,
I’m sorry to see that you rated this product 1 star, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors