Customer Ratings & Reviews
- Model:
- LC27RG50FQNXZA
- SKU:
- 6366122
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and high refresh rate as major strengths of the 27” Odyssey Gaming CRG5 Series monitor, making it ideal for gaming. Many appreciate the screen's curvature and find the monitor to be a good value for its price. However, some users mention needing external speakers and point out minor issues with the stand and VESA mount compatibility.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stand
Stand sucks display was good before fall.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is great. Stand is worthless. Monitor is front heavy and easy to tip. Hit the desk with the chair and the monitor fell forward and struck the mouse causing a large break in the screen. After researching found multiple complaints about the stand. If you buy the protection plan make sure you get the GSP-ADH to cover drops and spills. I paid for the GSP with out ADH and now have a 3 month old broken monitor I can't use.
No, I would not recommend this to a friend Didn't work... had to return
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Certain orange and blues didn't work correctly... no matter what computer I plugged it into. I ended up returning it. I'm sure a non-defective monitor would be great... but I didn't take the chance on buying another.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jason,
I am very sorry to see that you have encountered issues with the Samsung - Odyssey CRG5 Series 27" Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
LCD panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying this a not even a month after the lcd panel went bad. I was told that I couldn’t get a refund due to it being past 14 days.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the LCD panel issues you have encountered with your 27" Odyssey CRG5 Gaming Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.240hz but you see the lines running across the screen. Resolution vs RF isn't that appealing. I bought 2 of them though, and with some tuning they work fine. I actually turned it down to 140hz.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BigSushiGuy,
I am very sorry to see that you have encountered issues with the Samsung - Odyssey Gaming CRG5 Series 27" Monitor. I understand your disappointment with the resolution vs the refresh rate and hope that you will give us a chance to assist with troubleshooting or warranty service if you ever have trouble again.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Okay Monitor
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Monitor, however they way to turn it on and off is a bit strange and we accidently hit the screen pretty soft while moving the keyboard and the monitor screen cracked. Not Good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
-Samsung Monitors
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get this feeling that this monitor was a returned monitor. Some of the cables have some light damaged like they been used before and bends. I got this offer online and was delivered in time.w
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gilbert,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived with damaged cables.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung Monitors
Buy protection plan
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about two years then it gave up on life. Buy the protection plan.
No, I would not recommend this to a friendLooks Good But Doesn't Work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up my order that I placed online. I had to drive 20 miles because I needed a monitor asap and it was the closest location. I set it up once I got home and when I pressed the power button, I could see that the power was coming through because the black got a little lighter. But nothing else came on the screen. I used the HDMI cable to connect it to my MacBook and my Xbox and still no response. I tried different power outlets, but ultimately it was clear that this product had a defect. Very annoying I had to drive all the way there to pick up a broken product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JimandDwight,
Thank you for sharing your review on this model. I am sorry to hear that the product you picked up was damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung Monitors
Don’t buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke while I was playing mid game now I gotta order a complete new monitor
No, I would not recommend this to a friendgreat 240hz monitor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a pretty good monitor dont like the back tho makes it harder to find table mounts because of all of its curves but gaming is super clear and fast response time.
I would recommend this to a friendBrand response from Samsung
Posted .great,
Thank you for purchasing the Samsung - Odyssey Gaming CRG5 Series 27" Montor. I am sorry that you are not happy with the curved design of this monitor.
For complete product specs, please visit samsung.com: https://www.samsung.com/us/support/computing/monitors/curved/gaming-monitor/?modelCode=LC27RG50FQNXZA
For assistance with adjusting for a mount please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
scratched monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor itself is great and runs well; However, today is the first time I am noticing a small scratch on the screen and it is really annoying. Thought it was an eyelash at first however turns out the screen was scratched during shipping. The item is no longer refundable now so there is nothing I can do but if you plan on getting this monitor be warned as the screen durability quality is awful.
I would recommend this to a friendFHD doesn’t looks good in a 27in
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen resolution is not good. If you are getting a 27in monitor or a larger one, make sure it’s at least QHD
No, I would not recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Ok if need in a rush
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent monitor, I return im not a fan of curved monitor. Once stand goes on its not coming off without surgery. Colors are ol
No, I would not recommend this to a friendBrand response from Samsung
Posted .LouQ,
I am very sorry to see that you were not satisfied with the Samsung - CRG5 Series 27"
Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Works great but missing power adapter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor itself was good. Works like a charm. The problem is that the box is missing a power adapter to actually power up the monitor. I went to the nearest best buy to ask for one, and the only thing they were able to give me was an old ASUS power adapter laying around which doesn't fit the port. Definitely disappointed with the missing parts, but the quality of the monitor itself is superb.
No, I would not recommend this to a friendBrand response from Samsung
Posted .amiel,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived without a power cable.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If not successful please reach out to Samsung so that we can try to assist.
You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung Monitors
- Pros mentioned:Refresh rate
Hot garbage. Don't buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.240hz is really nice in most aspects. However the monitor is in fact NOT Gsync as advertised, only adaptive sync. You won't be able to watch YouTube or Netflix etc as those services don't offer 240hz so you'll have be constantly adjusting your system settings everytime you do something else. Just don't. 144hz best bet. Don't waste $400.
No, I would not recommend this to a friend Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great- menu hard to navigate, picture quality decent. Returned after a week. Better options for the price point.
No, I would not recommend this to a friendBrand response from Samsung
Posted .WaitingForNextYear,
I am very sorry to see that you have encountered issues with the Samsung - CRG5 Series 27" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
It’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get this if you have a Xbox one x or higher...graphics just aren’t there because the monster only supports 1080p,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Love,
I am very sorry for the issues with your Xbox you have encountered with your Samsung - CRG5 Series 27" Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Another miss from Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aesthetically the monitor is nice, but the screen sharpness is rather dull. I also had an issue with static, horizontal lines across the screen. They were more apparent against a white background. I don't think I've ever owned a Samsung product that didn't have an issue. Bought this as there was a sale-- regret it. Returning and getting something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
Arrived messed up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.im sure this is a quality monitor and i was looking forward to using it, hence only 3 stars, because it also arrived broken.
I would recommend this to a friendBrand response from Samsung
Posted .AceofSpadesCard,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
Samsung Monitors
It's OK
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor most be 4k or at least 2k, bc is a good monitor. The only thing that is missing is more resolution!
No, I would not recommend this to a friendBrand response from Samsung
Posted .JJVM,
I am very sorry to see that you are not satisfied with the resolution on the Samsung - CRG5 Series 27" Gaming Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors