Customer Ratings & Reviews
- Model:
- LC27RG50FQNXZA
- SKU:
- 6366122
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and high refresh rate as major strengths of the 27” Odyssey Gaming CRG5 Series monitor, making it ideal for gaming. Many appreciate the screen's curvature and find the monitor to be a good value for its price. However, some users mention needing external speakers and point out minor issues with the stand and VESA mount compatibility.
This summary was generated by AI based on customer reviews.
Extremely Fragile!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son and he loved it for about 8 months. Image was great and refresh rate was pretty good for the price. However it being curved makes them even more fragile than normal. We were carefully cleaning the screen with a dry towel and the leds "SPIDERED" big time on one side of the screen. Make sure you purchase the protection plan!
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to hear that your screen has been damaged.
Should you ever need assistance with using Samsung Monitor products, please reach out to us at
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Defective and now we wait
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within less that a week we noticed lines at the bottom of the screen. Had to return to Samsung and now waiting two weeks or so for “ the part to repair it”. . So it was a defective monitor and now nothing to use for schoolwork! They should have sent me a new one !! Son has same one and his is great. So if yours works it’s great- if it’s defective you’re screwed. Unhappy ☹️
No, I would not recommend this to a friendBrand response from Samsung
Posted .SadMiddleSchooler,
Thank you for purchasing the Samsung - CRG5 Series 27" Gaming Monitor. I am sorry for the inconveniences you had.
I see that you have already spoken to someone in regards to this problem. I am confident that this will be resolved for you soon. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
NOT GREAT AS TV MONITOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.USING IT AS A TV MONITOR IS SO-SO. LINTED ACCESS TO CHANGING BRIGHTNESS, ETC.
I would recommend this to a friendIt is okay monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this monitor for a week bout have to return in because I don’t like the curve of this monitor.
I would recommend this to a friendBrand response from Samsung
Posted .Dell,
Thank you for purchasing the Samsung - Odyssey Gaming CRG5 Series 27" Monitor. I am sorry that you are not happy with the curve of this monitor.
For complete product specs, please visit samsung.com: https://www.samsung.com/us/support/downloads/?model=N0020370
For assistance with your monitor, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Meh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is 4m/s response time and I promise the 240hz refresh does not make up for it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for having purchased a Samsung - Odyssey Gaming CRG5 Series 27" LED Curved FHD G-Sync Monitor.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Monitors
Faulty LCD
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a faulty screen had it for 2 days, super sensitive they told me it was vesa mountable. Bought a VESA mount unboxed it and went to turn it on and noticed a crack in the screen. I don't know if it was my unit that was faulty or they are like this. I also wasn't asked for a protection plan, almost as if they knew that It would be faulty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Risan,
Thank you for purchasing the Samsung C27RG50 Gaming Monitor and sharing your experience. We are sorry to hear that your screen is not displaying properly. Please reach out to Samsung Customer Care so that we can resolve your issues directly.
Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
decent monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no major surprises - good or bad - with this monitor.
No, I would not recommend this to a friendAverage gaming monitor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s aight not the greatest, it crapped out on me after a few months
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the issues you have encountered with your Samsung - Odyssey Gaming CRG5 Series 27" LED Curved FHD G-Sync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Good while it lasts
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good, but it broke in less than a year... :(
No, I would not recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just an average cheap monitor with the addition of a curved viewing surface.
No, I would not recommend this to a friendBrand response from Samsung
Posted .WesOEden,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
This monitor BLOWS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The title says it all. The monitor is advertised as VESA mount ready, it is not. Its an extremely faulty design. There are holes to mount it with, yes. But the design of the back requires you to buy a 3rd party adapter (good luck finding one looked for 2 weeks) or a 3rd party mount that is $399.99. This wouldn't be that big of a deal if it wasn't VESA mount ready... except the stand of the monitor will take up roughly your whole desk. There was a lot of flickering during heavy black screens as well. I returned this monitor after 2 weeks, it was probably the worst monitor on the market for $399.
No, I would not recommend this to a friend1080p are out dated
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this because I wanted a 1440p monitor for higher quality
No, I would not recommend this to a friendBrand response from Samsung
Posted .DigiJeff,
I am very sorry to see that you have encountered issues with the Samsung - Odyssey Gaming CRG5 Series 27" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
- Cons mentioned:Dead pixel
Dead pixel
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor looks great, but came with a dead pixel in the top center of the screen. Frustrating and too much of a hassle to return during the pandemic. Best Buy's near me are not open and I don't have a printer to create a return label. Disappointing purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HeIsJustice,
Thank you for your review of the Samsung - CRG5 Series 27" LED Curved FHD G-Sync Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Please know that this model comes with a wall mount for your convenience.
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung stands behind the quality and performance of every product we manufacture, and we back the CHG90 QLED Gaming Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
The Brosk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Monitor does not adjust to height. You have to adjust your chair
I would recommend this to a friendBrand response from Samsung
Posted .Brosk,
Thank you for purchasing the Samsung - Odyssey Gaming CRG5 Series 27" Display.
Please know that this monitor does indeed tilt. It has a tilt range of -2° to +15°, as listed in the User Manual.
Place the monitor on a flat sturdy surface, hold the base down firmly with one hand, grasp the top center of the bezel with your other hand and push firmly and gently back. This should tilt the monitor screen back. To tilt the monitor down, just push the bottom of the bezel gently and firmly back while pulling the top of the bezel towards you.
Samsung Monitors
Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rather basic curved screen. Nothing special about it. Kinda overpriced
No, I would not recommend this to a friendBrand response from Samsung
Posted .Anon,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
Dunno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this monitor from Best buy along with my new gaming PC. I kept getting email updates of my order and after almost 3 weeks I received an email stating my order it's being cancelled because best buy wasn't sure when they'll get the monitor from the manufacturer. This was very frustrating to say the least. V
No, I would not recommend this to a friendBrand response from Samsung
Posted .808Gamer,
Thank you for your review on this Samsung - Odyssey CRG5 Series 27" LED Curved FHD G-Sync Monitor.
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
I also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok it could’ve been better. Thank though! Bye
No, I would not recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
-Samsung Monitors
Worked Sometimes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it was great value, but every other time we would use it we couldn't get it to register the PC was plugged into it. Tried HDMI tried new display cords and it just kept doing it, traded it in for Omen monitor. Hard to write this as all of my TVs are Samsung and we love them
No, I would not recommend this to a friendBrand response from Samsung
Posted .dlwertin,
I am very sorry to see that you have encountered issues with the Samsung - CRG5 Series 27" Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
- Pros mentioned:Curved screen, Refresh rate
Best monitor ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and clarity is unmatched. The high refresh rate is also a huge plus
I would recommend this to a friend Good but not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen flicker WILLL happen with G-sync enabled. Not worth it
No, I would not recommend this to a friendBrand response from Samsung
Posted .AbeM,
I am very sorry for the flickering issues you have encountered with your Samsung - CRG5 Series 27" LED Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors