Customer Ratings & Reviews
- Model:
- LC27RG50FQNXZA
- SKU:
- 6366122
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and high refresh rate as major strengths of the 27” Odyssey Gaming CRG5 Series monitor, making it ideal for gaming. Many appreciate the screen's curvature and find the monitor to be a good value for its price. However, some users mention needing external speakers and point out minor issues with the stand and VESA mount compatibility.
This summary was generated by AI based on customer reviews.
check screen well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came cracked and hat to make a return but was super easy.
I would recommend this to a friendBrand response from Samsung
Posted .Gamer,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation. If you have any additional concerns with this purchase.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung Monitors
It Is Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is very nice and works very well with 240 hertz, but is very delicate. G-sync is a little shaky on the monitor as well, but it is not the best. I only bought the monitor because of the black Friday sale. $400 is a bit too much for a monitor of this quality.
I would recommend this to a friendBrand response from Samsung
Posted .Chandragupta,
I am very sorry to see that you have encountered issues with the Samsung - Odyssey Gaming CRG5 Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Gsync compatible not gsync
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frustrated to find out it's not gsync built in. After enabling adaptive sync it lowers the timing and games get a weird outline. When it's such a pain to buy a monitor, I really wish these listing were more accurate.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Phuqr,
Thank you for sharing your feedback on the Samsung - Odyssey CRG5 Series 27" LED Curved FHD G-Sync Monitor. I am sorry to see that this model fell short of your expectations.
Please know that the CRG5 features NVIDIA G-SYNC compatibility that demolishes image tears, stuttering, and screen-lag for exceptionally smooth gaming.
Please reach out to us for assistance with your Gsync issues.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
We look forward to hearing from you.
Samsung Monitors
Pass
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was never able to get the settings right for this monitor for my pc so I sold it. I also tried it on my Xbox series x and everything was faded. I would save money and get a better monitor. I upgraded to a asus predator Xb3 and love it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .dbrandt,
I am very sorry to see that you have encountered issues with the Samsung - Odyssey Gaming CRG5 Series 27" Monitor and have sold it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for daughter for christmas and still can not get it set up. All plugs and cords plugged in. Monitor powers on but its onky displaying in the corner HDMi1 or display port. Has been a week and nothing
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the set up issues you have encountered with your Samsung - 27” Odyssey Gaming CRG5 Series LED Curved 240Hz FHD Monitor with G-SYNC Compatibility.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Not my type
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my type of monitor, way too big ( yes that is my fault im the idiot there) but also it was very pixelated. Color was not so good and had a lot of problems trying to put the stand on for some reason.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 2 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Non-mountable monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After weeks of researching how to mount this gaming monitor, we found out that this monitor can only be mounted with a special plate because the hollow section in back of the monitor is only compatible with what Samsung wants you to buy, beware! Samsung will ask you to buy a metal plate through a 3rd-party supplier. This metal plate is not available in any store and its only available for Samsung monitors. If you read the reviews in Google, you will find many customers facing the same challenge of mounting it. Terrible design by Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for purchasing the Samsung - 27” Odyssey Gaming CRG5 Series LED Curved 240Hz FHD Monitor with G-SYNC Compatibility. I am sorry to hear that you could not mount your monitor.
For further assistance, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Mediocre Monitor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really a good monitor for the price. It's a VA panel, so it's not particularly suited for office work but would probably be okay for only gaming.
No, I would not recommend this to a friend- Pros mentioned:Refresh rateCons mentioned:Hdr
Overall good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well monitor! Sturdy and reliable. No HDR, however.
I would recommend this to a friend Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color quality is great. Pixel density is low for the size monitor, lines look fuzzy instead of crisp. Gave me a headache. The return process was easy tho, so that was nice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Shell,
I am very sorry to see that you have encountered issues with the Samsung - CRG5 Series 27" LED Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
I sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has no sound. Most monitors at the price category have sound. Very disappointed in the purchase. Not a good purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jpttx2021,
Thank you for purchasing the Samsung - Odyssey Gaming CRG5 Series 27" Monitor. I am sorry that you were not aware that this model does not come with built-in speakers.
For complete product specs, please visit samsung.com: https://www.samsung.com/us/support/owners/product/curved-gaming-monitor-c27rg5
This monitor does come with audio/headphone output so you can connect your own speakers.
For assistance with adjusting scaling, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Very disappointing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the gamers in my house complained. Screen lagged. Slow response, etc. Tried adjusting setting and nothing worked. Went back to old monitor and returned this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JBallers,
I am very sorry to see that you have encountered issues with the Samsung - Odyssey CRG5 Series 27" Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Cant connect to the internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the title says. It cant connect to the internet. Ive had it for a few days and it worked perfectly fine for a bit and then it suddenly just stopped working properly. Ive tried everything i can think of to fix it but it just isnt working. Other than this issue i really like the graphics of the computer which is the reason i got it. But if i cant use it then the graphics do me no good if all im going to do is stare at my wallpaper.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for having purchased a Samsung - Odyssey Gaming CRG5 Series 27" LED Curved FHD G-Sync Monitor.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Monitors
This monitor is trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor absolutely blows. I have an older, 21" monitor side by side with it and the resolution of the samsung is grainy and pixelated (yes it's set to 1920x1080), checked all the settings, made sure it's set to 240hz etc. Even had me looking online for drivers to see if I was missing anything but nope, this monitor is just dog. For $400 this is honestly infuriating. Will be returning in the morning.
No, I would not recommend this to a friendIt’s ok for starters !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean going from a acre predator to this huge difference in screen and build quality, more plastic and not as bright and vibrant
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the color issues you have encountered with your Samsung - Odyssey Gaming CRG5 Series 27" LED Curved FHD G-Sync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Unreliable and Samsung's Warranty is Useless
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware! I bought this monitor expecting a high-performance, high-quality, reliable monitor. Unfortunately, after 10 months part of the screen went out, making the monitor useless. Samsung has declined to honor the warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
If at any time you wish to check the status of your RMA, you can contact Samsung Customer Support at:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
curved monitor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very slow to turn on, never can tell if its on, poorly designed, I find my self banging my mouse to activate, I would not recommend this monitor, My husband actually bought this for his work office , it slowed him down , and annoyed him so much he swap it out with our home computer and now I m stuck using it. Its just terrible , in this busy hustle bustle world we live in, turning on a monitor should not be this hard.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bobby,
Thank you for purchasing the Samsung - Odyssey Gaming CRG5 Gaming Monitor. I am very sorry to hear that you experienced difficulties with your display.
The following could help to solve the issue of the monitor having difficulty coming out of sleep mode.
1) Check if your graphics card has any updates available. If updates are available, install them. If you require help installing your graphics card updates, please contact your graphics card manufacturer.
2) Perform a Windows Update. Visit Microsoft's online update page, and then follow all on-screen prompts.
3) Check that your monitor has the latest software by visiting [insert link to specific model]
4) Check your signal cable. Try using a different cable to verify if your cable is defective.
For further assistance, please contact Samsung Customer Support at:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Bad choice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very unfortunate that I bought this item. First, the cable come with it doesn't fit any of the ports in any of my computers. Second, the sound is not working since day one. My mistake is that I didn't try this item when I received it because I was moving to another house. So, I found out that it has manufacturing problems after more than one month when I started using it. It is not worth its value.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Panasonic,
I am very sorry for the sound and cable issues you have encountered with your Samsung - Odyssey Gaming CRG5 Series 27"Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
- Pros mentioned:Curved screen
It's not only for gaming,great for movies too!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung monitor of 27inches is a good size for any project you have in mind, Excel sheets, Word Processors, SW design and the curve design give you a sense of privacy. Tthe video resolution for movies is awesome, it is very difficult while working not to watch a movie on this monitor. The colors, realism is fantastic. For the price the high refresh rate, 240hz, over 120pfs and color accuracy, it is good investment.
I would recommend this to a friend Im not sure
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but VERY fragil. You cannot toutch it a bit stronger that it will break.
No, I would not recommend this to a friend