Customer Ratings & Reviews
- Model:
- LC27RG50FQNXZA
- SKU:
- 6366122
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and high refresh rate as major strengths of the 27” Odyssey Gaming CRG5 Series monitor, making it ideal for gaming. Many appreciate the screen's curvature and find the monitor to be a good value for its price. However, some users mention needing external speakers and point out minor issues with the stand and VESA mount compatibility.
This summary was generated by AI based on customer reviews.
This Monitor was Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was returned. I found it difficult to operate and apply settings with the monitor’s feature switch. It worked once and then locked me out of even enabling the monitor display - again and again. I confirmed that I was using the switch properly using the store display monitor but it wasn’t enough for me to just get a replacement. I changed brands and am happy I did.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
Terrible Image quality at this price point
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor image quality for the price. I set it up next to my HP all-in-one and it was obvious the color and sharpness didn't even come close even when I turned the brightness all the way up. The image is dull and dim looking compared to the HP. I really thought Samsung would do better. I'm returning it and purchasing the 27" HP Monitor I loved in my office. My advice, buy a HP!
No, I would not recommend this to a friendBrand response from Samsung
Posted .ASISignSystems,
Thank you for purchasing the Samsung - Odyssey Gaming CRG5 Series 27" Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that the CRG5 has a 3000:1 contrast ratio that lets you see with greater clarity. Blacks are deep and whites are bright with more levels of shades in between.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung C27RG50 with a 1-year limited manufacturer's warranty if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
HORRIBLE EXPERIENCE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor but the stand it comes with makes it so it doesn’t even matter. My desk shook mildly causing the stand to come apart and my monitor fell on my keyboard cracking the screen. Now I am out hundreds of dollars and have no monitor because of the faulty stand they provide. Avoid this monitor at all costs.
No, I would not recommend this to a friendBroken when we got it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an open box in excellent condition. Opened it Christmas morning and it had a discolored line along the one side of the screen. It needed a separate power cord that wasnt included so we ordered that. Got it plug in only to find the right 3rd of the monitor didn't work. When we took it back we were told they had gotten a lot of them back with the same issue and could only offer a refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aaaaaa,
I am very sorry to see that you have encountered issues with the Samsung - CRG5 Series 27" LED Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
It's a meh, monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best of monitors. Definitely cheaper options out there that do the same thing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 2 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
-Samsung Monitors
Samsung Odyssey 27’
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad lighting display, good design bad monitor. Will be returning.
No, I would not recommend this to a friendDon’t buy open box, I never got to use it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered an open box version online. It arrived missing packing material and the ac adapter. Needless to say the screen was shattered. Took it to the store and it took them 20 minutes to tell me they won’t accept it. Sent it back via ups and still waiting For my refund 2 weeks later
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on this Samsung - 27” Odyssey Gaming CRG5 Series Monitor.
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen isn’t the best not as fast load as expected
No, I would not recommend this to a friendWould not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very pleased when I got home and got it hooked to my Mac Mini. 2 inches on each side of the screen and 1 1/2 inches on top and bottom are not used. Displayed image is very small. If the box had not gotten torn by my dog I would definitely return for a different monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the connection issues you have encountered with your Samsung - 27” Odyssey Gaming CRG5 Series LED Curved 240Hz FHD Monitor with G-SYNC Compatibility.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit after return period. I tried registering with Samsung and they would not accept the paperwork from Best Buy. Tried multiple times to register. A$400 lesson. I will not buy Samsung or Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jimp,
I am very sorry for the issues not turning on that you have encountered with your Samsung - Odyssey CRG5 Series 27" Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
good but it is really 240?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.realy nice but i dont really know how to cofig to get those 240 fps
I would recommend this to a friendBrand response from Samsung
Posted .javi,
Thank you for purchasing the Samsung - CRG5 Series 27" Gaming Monitor and sharing your experience. We would like to help you get to the 240 fps. Please reach out to Samsung Customer Care so that we can resolve your issues directly.
Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
Specs are incorrect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rating is poor because Best Buy claimed this monitor had height adjustment which is very important to me. It does NOT have any height adjustment. Since returned. Best Buy said they don't actually check out specs on products even though they are posted under specifications on their website.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ScammedbyBestBuy,
I am very sorry to see that you have encountered issues with the Samsung - CRG5 Series 27" Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Less than what we expected from 244hz
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son said it was kinda blurry, didn’t seem like 244hz
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bigmoo,
Thank you for your review of the Samsung - CRG5 Series 27" LED Gaming Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Please reach out if we can be of any assistance.
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung stands behind the quality and performance of every product we manufacture, and we back the CRG5 Gaming Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 thumb down
No, I would not recommend this to a friendBrand response from Samsung
Posted .Reviewperson,
I’m sorry to see that you rated this product 2 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
Bad shipping, broken parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with what was clearly an already broken stand. Shipped haphazardly with but a single strip of bubble wrap between the screen and the broken stand. Somehow the monitor was working so i bought a new stand on amazon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on this Samsung - 27” Odyssey Gaming CRG5 Series LED Curved 240Hz FHD Monitor with G-SYNC Compatibility.
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
I also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Why do I keep going back?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just long enough to be out of warranty. I don’t know why I keep buying Samsung. TV went out after warranty and now this. Switching input sources was difficult. The power cable was even too short and large.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 1 star, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
- Pros mentioned:Refresh rate
Great monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming and watching shows or videos. Nice finish and light to move around
I would recommend this to a friend Beware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible purchase. After a month the screen started to show lines and broken pictures. Once it didn't want to turn on. Had to unplug it and plug it back in to work. Cant return it either since the return date has ended.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Customer,
Thank you for having purchased a Samsung - CRG5 Series 27" Gaming monitor.
If this is a consistent issue that is happening all the time, then I suspect it may have to do with the way the monitor is setup with your computer.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Junk monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. This was a birthday gift. So it wasn’t opened until well after the return date. The monitor goes black screen from time to time. Would never recommend this product to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for having purchased a Samsung - Odyssey Gaming CRG5 Series 27" LED Curved FHD G-Sync Monitor.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) • Product Support • Manuals and Downloads • Warranty Info • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates • Samsung Community: A great resource for getting help from Samsung moderators and customers • …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Monitors
Dont buy if your going to mount it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star for not mountable, unless you have a grinder and cut the 100mm x 100mm off Best buy should fix their specs Samsung don't care about your bs apology
No, I would not recommend this to a friend