Customers consistently note the excellent picture quality and high refresh rate as major strengths of the 27” Odyssey Gaming CRG5 Series monitor, making it ideal for gaming. Many appreciate the screen's curvature and find the monitor to be a good value for its price. However, some users mention needing external speakers and point out minor issues with the stand and VESA mount compatibility.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,017 reviews
Rated 1 out of 5 stars
Great looking monitor
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After it finally arrived and was hooked up to the brand new computer from BB , the computer shut off and caused the monitor to fail. I’m sure the equipment is great but I HIGHLY don’t recommend having them shipped.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
DK90,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Amazon or your Marketplace seller directly for assistance in correcting the situation. Feedback about the seller, your shipment experience, or packaging can be shared by contacting Best Buy.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great monitor with 240hz for the price can’t beat it
I would recommend this to a friend
Rated 1 out of 5 stars
Bad G Sync, /Resolution
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dont get for the g sync and the size of the screen. The screen flickers when you enable g sync and the resolution is 1920x1080 for a 27” which blurs out certain images
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
I am very sorry for the flickering and G-SYNC issues you have encountered with your Samsung - 27” Odyssey Gaming CRG5 Series LED Curved 240Hz FHD Monitor with G-SYNC Compatibility.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution. You can reach us via any of the below options: If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) • Product Support • Manuals and Downloads • Warranty Info • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates • Samsung Community: A great resource for getting help from Samsung moderators and customers • …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Rated 1 out of 5 stars
Nice Monitor
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to use with a laptop computer. My laptop does not have a monitor connection. Using an hdmi connection, I was not able to enjoy 5he full capabilities of this monitor.
I would recommend this to a friend
Brand response from Samsung
Posted .
Dave,
I am very sorry to see that you have encountered issues with the Samsung - CRG5 Series 27" LED Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Rated 1 out of 5 stars
sad day
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
im sure its a nice monitor. but mine came broken. so i wont know. going to return it to store. i ordered an open box one so i dont know what will happen
I would recommend this to a friend
Brand response from Samsung
Posted .
Thank you for your review on this Samsung - 27” Odyssey Gaming CRG5 Series LED Curved 240Hz FHD Monitor with G-SYNC Compatibility.
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
I also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Rated 1 out of 5 stars
Missing stand
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this as a open box item. This product came missing the stand. 2nd open box monitor I tried to buy, first one came with a broken screen.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Thank you for your review on this Samsung - 27” Odyssey Gaming CRG5 Series LED Curved 240Hz FHD Monitor with G-SYNC Compatibility.
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
I also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Pros mentioned:
Refresh rate
Rated 5 out of 5 stars
Great Monitors
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had a pair of these monitors for around 5 years now. These are, and I believe remain some of the best monitors on the market. That smooth 240HZ refresh rate just can't be beat. Games look and feel fantastic, and everyone loves my set up. Yes there are newer, better monitors now. But for an all around, budget friendly monitor, these should not be passed up.
I would recommend this to a friend
Rated 1 out of 5 stars
Would not buy again
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If monitor is left idle more than a half hour it get rainbow lines covering the whole screen so you can’t even see the display and have to reset it.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Jasonfost97,
Thank you for having purchased a Samsung - CRG5 Series 27" monitor.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) • Product Support • Manuals and Downloads • Warranty Info • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates • Samsung Community: A great resource for getting help from Samsung moderators and customers • …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Rated 1 out of 5 stars
Not working
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Monitor wont switch to 240 hz, when i try to the screen turns black for a solid minute and stays at 144hz. Dont buy if you want to play on 240 hz.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Matt,
Thank you for sharing your feedback on the Samsung - CRG5 Series 27" LED Gaming Monitor. I am sorry to see that this model fell short of your expectations.
We want you to be satisfied with your purchase and would like the opportunity to assist. Please reach out to us for assistance with your refresh issues.
You can reach us via any of the below options: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) • Product Support • Manuals and Downloads • Warranty Info • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates • Samsung Community: A great resource for getting help from Samsung moderators and customers • …and more
We look forward to hearing from you.
Samsung Monitors
Pros mentioned:
Picture quality, Price
Cons mentioned:
No speakers
Rated 4 out of 5 stars
Great.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great monitor for the price. It was bigger than expected. The quality was great. Would point out that there is no speakers on it but other than that it’s great.
I would recommend this to a friend
Rated 1 out of 5 stars
Doesnt mount easily
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This monitor does not allow for standard monitor arm mounting. It requires a special adapter and does not make that clear.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Thank you for purchasing the Samsung - Odyssey Gaming CRG5 Series 27" LED Curved FHD G-Sync Monitor. I am sorry to hear that you could not mount your monitor.
For complete product specs, please visit samsung.com.
For further assistance, please contact Samsung Customer Support and a representative will gladly help you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Pros mentioned:
Picture quality, Price
Rated 5 out of 5 stars
Great screen
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing screen for the price! Great quality. Loved it a lot
I would recommend this to a friend
Rated 1 out of 5 stars
Not HDMI 2.1 so no G-sync
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It can only support G-sync over DisplayPort, because the HDMI is only 2.0
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
I am very sorry for the HDMI issues you have encountered with your Samsung - Odyssey Gaming CRG5 Series 27" LED Curved FHD G-Sync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution. You can reach us via any of the below options: If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) • Product Support • Manuals and Downloads • Warranty Info • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates • Samsung Community: A great resource for getting help from Samsung moderators and customers • …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
-Samsung Monitors
Rated 1 out of 5 stars
Monitor
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It came broken.
It was very disappointed that they sell me broken item
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Lionel,
Thank you for sharing your review of this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung Monitors
Rated 1 out of 5 stars
Substandard by Samsung standards
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It flaked out at 11 months. Substandard by Samsung standards.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
I am very sorry for the issues you have encountered with your Samsung - Odyssey Gaming CRG5 Series 27" LED Curved FHD G-Sync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution. You can reach us via any of the below options: If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) • Product Support • Manuals and Downloads • Warranty Info • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates • Samsung Community: A great resource for getting help from Samsung moderators and customers • …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Rated 1 out of 5 stars
Monitor
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item so far so good my boy haven't complian !!
I would recommend this to a friend
Rated 1 out of 5 stars
monitor
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son loved it cat knocked it over broke very easy
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Ugh
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture was worse than my free work monitor. Thumbs down.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Displayname,
I am very sorry to see that you have encountered issues with the Samsung - Odyssey Gaming CRG5 Series 27" Monitor. I understand your disappointment with the picture quality and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Rated 1 out of 5 stars
broke after a month
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
broke after 1 month this is not a good monitor. ..
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
We are very sorry to hear that you have encountered issues with your Samsung - 27” Odyssey Gaming CRG5 Series LED Curved 240Hz FHD Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution. You can reach us via any of the below options: If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) • Product Support • Manuals and Downloads • Warranty Info • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates • Samsung Community: A great resource for getting help from Samsung moderators and customers • …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung Monitor
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Monitor, Ive been using form4 years pretty much since the Pandemic and its been nothing short of amazing! Shoutouts to Samsung for making a great quality monitor!