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Customer reviews

Rating 4.7 out of 5 stars with 552 reviews

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  • Display Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 552 reviews
  • Rated 3 out of 5 stars

    It’s alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a bright room but has a grainy image. There are no reflection at all

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your purchase and review of the 27" Odyssey OLED G6 gaming monitor. Samsung is committed to providing the best possible product experience, quality, and value. We greatly value our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung

  • Rated 1 out of 5 stars

    Selling wrong products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be Cautious when shopping for expensive things here, i recently bought a gigabyte aorus masters 5090, turns out someone swapped it with a regular version, i tried to take it back but they kept insisting i swapped it, i asked to see the recent history on the item and apparently the card that I bought supposively “new” was actually purchased before and returned, when I asked about camera footage apparently when they accepted the return they never opened the box to see if the original card was inside, they said that because the tape was still on they didn’t feel the need to check, as if someone cant just put another piece of tape to close the box, whatever they are doing at this location is illegal and they need a more professional way to check returns and keep track of their product, even the managers were extremely rude to me and kept insisting that I swapped the card when in reality they accepted a bad return and decide to transfer the cost to me, I hope this location chooses to actually follow their return guidelines next time and anytime I purchase something I am going to open it up right in front of them before even walking out the door with it, completely ridiculous how these people treated me even though they accepted a bad trade and decided to list a sold item as new, its irresponsible and unprofessional, now I am out 3k and have a graphics card that Isn’t what I purchased

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Please know you are leaving a review for the Samaing-27"Odyssey OLED G6 (G60SD), not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Samsung

  • Rated 1 out of 5 stars

    Dont buy flimsy power button

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned the monitor for a year and the power button literally just crumbled. The repair was not covered by warranty. Im stuck to pay 422 repair bill on a 700 dollar monitor. You've been warned!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing your concerns to our attention. Please try reaching out to us again so we can further diagnose your issue and provide assistance. To assist your further, please contact Samsungmonitors.us@sea.samsung.com with your order ID#, product SKU, and reviewer name.
      Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. Samsung

  • Rated 5 out of 5 stars

    amazing monitor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great i love it and i would remcomned it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's basically eye candy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know display technology was this good. I guess the next step is micro LED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic overall the experience and they helped me find everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great value to performance. (Return).

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something felt off with the image quality is great but I returned it as is just didn’t look right

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.

      If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 5 out of 5 stars

    OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, best gaming console on the market for OLED!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Darkness...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors were saturated. Black levels were too dark. Couldnt see when entering dark rooms in games.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Outstanding Performance; Gorgeous, Accurate Color

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed when I first opened the box with the high quality of the metal base and support arm of this monitor. But the build quality of the panel is not on par with those two items. The back and frame of the panel are lightweight plastic (but maybe that helps with heat dissipation?) Assembly is quick and easy, no screws involved. The support arm plugs into and then is rotated to secure it to the base, and the panel has slots that the support arm tabs slide into and then it snap-locks into place. Once assembled the silver gray and black monitor looks very sleek and modern. The screen is adjustable up and down, tilts forward and back, and can be rotated 180 degrees. All the ports on the monitor are centered on the back, 2-HDMI 2.1, 1-Display Port 1.4, 2-USB A 3.0, 1-USB A to B, 1 headphone jack. And all the essential cables are included - HDMI, Display Port, USB A to B. Now the best part! The OLED QHD screen is fantastic! The colors are gorgeously rich, deep, and accurate, and the 1440p is a noticeable step up in resolution and clarity from the standard 1080p HD. There is absolutely no glare, regardless of what or where ambient lighting is in the room and what's on the screen. As far as gaming performance goes, the 360Hz refresh rate and .03ms response time give you flawless gaming performance. Settings and other features include Free Sync Premium, HDR capable, the usual monitor controls including preset game and other visuals, and Samsung's Infinity Core Lighting which is a large LED ring around where the support arm attaches to the back of the panel. It's multi-color and customizable for effects, and pretty cool, actually. There is also Samsung's Dynamic Cooling and Thermal Modulation systems designed to reduce heat and prevent burn-in. That should certainly enhance long term life of the monitor. One thing I definitely do not like is the combination power button and toggle switch to access controls and settings. It's workable and functions ok but it's inconveniently located near the bottom and just to the right of center of the panel. It's awkward to use sitting in front of the screen and I find myself getting up and reaching behind the panel from the side to use it. For the price of this monitor there should be an OSD (On Screen Display) controllable with a mouse and/or keyboard. Overall, this monitor is outstanding for gaming and notwithstanding my complaint about the toggle control, the price of this monitor is competitive in its class.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent QD-Oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The matte finish and sliver aluminum construction with thick bessels made this an easier return for me. Could have been the best OLED out of the 360 Hz batch but Samsung made some questionable design choices…

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 1 out of 5 stars

    Expensive flop unfortunately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out the box with purple screen haze when off. When trying to set up for a new years lan party screen would not power on immediate return the next day should have went with msi mpg or asus line of Oled displays.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Please know you are leaving a review for the [series/model], not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Samsung

  • Rated 2 out of 5 stars

    Returned it due to poor reviews

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the MSI and don't take a chance on this thing with the poor build quality of the menu button. Also my last Samsung monitor crapped out way too early.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 1 out of 5 stars

    Avoid it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on 5/12. It’s now 6/18 and the monitor completely shut off, wouldn’t turn on and now just flickers. I use it on xbox. Maybe it’s just bad luck but it’s my first OLED and my last for awhile. Going to use my warranty and get a new one tomorrow. I’ve been gaming for 20 years and have never had this issue. I’m glad the Best Buy associate told me to get the extra warranty due to it being an OLED monitor

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you sharing your experience and hope your monitor is now performing as expected. Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. If there’s anything we can do to further improve your experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung

  • Rated 1 out of 5 stars

    Yellow Tinge.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another trash product of Samsung! Colors out of the box look worse than a TN monitor! It has a yellow tinge to it in warm1 and other modes are very very blue! I tried to manually calibrate but it’s not good. My old ips displays better colors. I don’t think this is defective as there are many who report this on Reddit. Also it has no remote and the interface is is very outdated. This isn’t acceptable at this price point. Also the vrr flickers a lot. Most reviews are sponsored by Samsung so don’t beleive those. Why do you think Samsung puts this on sale at sometimes for $650 because it’s a trash product.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Stunning!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one stunning gaming monitor. While playing Helldivers 2 I was amazed at the image quality. The deep blacks of the OLED screen have to be witnessed with your own eyes. You get an amazing image in a thin bezel. The monitor has a premium feel to it. You get 2 HDMI ports, 1 Display port, and 2 USB-A ports. No USB-C port which is unfortunate. If you want to play FPS games this is great for that. You get a 360HZ refresh rate. Mind you you will need the best graphics card on the market. The quick .03ms response time is great. So while fighting bugs in Helldivers 2 there was no delay in clicks registering. The Monitor comes with a Matte finish. There is no glare while you are gaming and in front of the monitor. I very much enjoyed turning all the lights off so I could view the Beauty of the OLED in a dark room. The deep black levels again are amazing. You also get one of the most ergonomic stands I've seen with a monitor. You get a stand that allows tilt, swivel, and adjustment based on the height that you want. As a tall individual, the stand was high enough for me just sitting on my desk. So there was no neck or back strain having to look down. The only negative I had is where the controls are located. The controls are on the back by the ports. If you want to adjust, turn on, or off the monitor you have to get up and do that. It's hard to make adjustments just sitting in front of the monitor. I know people are worried about Burn-In but this monitor comes with a feature of pixel refresh feature. It will also darken the monitor when you are away for a time. I'm very confident in these features. Overall, I see why everyone loves OLED. It is great for gaming, content, and just watching videos. You get a good bright monitor that has some of the best deep black levels. A premium quality build with thin bezels. A good ergonomic stand. This comes in under a thousand dollars! I highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Much for too little

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is going to be about 400$ in about 6 or less months maybe im nitpicking but personally it is not worth 900$ last year the big thing was 1440p and it was just about this expensive, its not 200$ on amazon. I would say wait about a year and all oled monitors are going to be half the price they are now

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review of the 27" Odyssey OLED G6 gaming monitor. Samsung is committed to providing the best possible product experience, quality, and value. We greatly value our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great choice for gamers

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to gaming, having a good monitor is key. The Samsung Odyssey OLED monitor is a great monitor for several reason. I would like to start off this review by talking about the design. It has a full metal design with extremely thing bezels which make it look and feel amazing. However, one of my favorite parts is the ergonomic stand. The stand allows the monitor to tilt, swivel, and move up/down. The number of adjustments are endless and getting in the right position for gaming is a breeze. One thing that Samsung does well is make amazing looking screens. The glare free finish means that you will not have reflections when you are in the middle of gaming. The OLED screen has deep black levels which becomes apparent when playing graphic intensive games. I was extremely impressed with the colors and quality of graphics while playing games on this screen, it is truly amazing. One thing that is important when gaming is refresh rate and response time. This monitor has a 360hz refresh rate and a .03 ms response time. This has to be some of the best specs on the market. However, It takes a lot of bandwidth for the screen to actually perform at these specs. Plugged directly into my gaming monitor I was able to use 360hz refresh rate. However, plugged into a docking station with multiple monitors it immediately limited me to 60hz. While the other monitor I had plugged in I was able to use 240hz. Overall, this is a great monitor for gaming. There are so many options to make it fully customizable to your liking. The graphics while playing games on this monitor were better than any I have seen before. This monitor is also great for video and photo editing because of the deep blacks and colors provided by the OLED screen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality of performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this model. My other Samsung products are okay. This model was so bad I returned it for credit

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    PERFECT!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Samsung monitor really hit a home run for me. It checks all of my boxes and it looks amazing while doing it! The 27-inch size and QHD resolution are a perfect combination in this package. I don't have to squint to read small font nor do I feel like content is blurry or hazy. The screen is matte, which is perfect for my well-lit office. The design is very sleek, the monitor is thin, and it feels extremely sturdy in its stand if you want to keep it that way. It is VESA mountable (which should be standard) and is very much appreciated for my dual monitor setup. There isn't a Thunderbolt port but there are two HDMI 2.1 ports and a DisplayPort which is more than enough for my setup. Color-wise, this screen pops and blacks look great which is no surprise to me given that it's OLED. The 360Hz is insane and way more than I will ever need but boy do games feel smooth. This is also great for watching movies or browsing the internet but it truly shines while playing video games. I would say it's perfect for FPS games or e-sports. I appreciated that I didn't have to use any tools to get it all put together and running. I also really like the circular RGB light bar on the back of the monitor. The only thing I wish was better is the cable management. If I were to use the stand, it only has one small strap for management and it really doesn't accomplish much. That said, it's truly not a big deal for me. 

    I would recommend this to a friend