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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 165 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

  • Features

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-165 of 165 reviews
  • Rated 1 out of 5 stars

    Awful call center customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a problem and when I tried calling they kept hanging up on me and there was no way to reach the store. Customer service was awful

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. We are sorry to hear about your experience with customer service. Please know you are leaving a review for the 27" S30GD gaming monitor, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. Should you have questions regarding Samsung monitors, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung

  • Rated 1 out of 5 stars

    What a joke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never receieved this part and still waiting for refund. What a joke asking for review

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      "Thank you for your review.

      We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.

      We also recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
      " Samsung

  • Rated 2 out of 5 stars

    Missing power supply

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box monitor and power supply was missing. Customer support was useless.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention. We are sorry to hear about your experience with the missing part. Please know you are leaving a review for the 27" S30GD gaming monitor, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung

  • Rated 1 out of 5 stars

    Poor Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent the monitor to the wrong address after I bought the monitor at a discount and then refused to re-send it at the discounted price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are sorry to hear the delivery of your 27" S30GD monitor was less than adequate. We would like the opportunity to assist and further investigate your experience. To assist your further, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). We will make our best effort to resolve this issue. Samsung

  • Rated 5 out of 5 stars

    Great unit!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stand connection with screw attachment that make a firm base. Picture quality is great.

    I would recommend this to a friend