Customer Ratings & Reviews
- Model:
- LS27C392EANXGO
- SKU:
- 6529220
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, curvature, ease of use, built-in speakers, and price of the 27" S39C series monitor. Many appreciate the immersive viewing experience provided by the curved screen and find the monitor easy to set up and use. However, customers are negative about the monitor stand's sturdiness and lack of height adjustment, with some expressing concerns about its stability and inability to be mounted on an arm or wall.
This summary was generated by AI based on customer reviews.
Never Came, Awful Customer Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never came. I kept contacting Best Buy and they kept telling me to wait and wait and wait. Well I waited 2 weeks passed my original expected delivery date and they finally issued me a refund. They did nothing to help me along the way. They told me to contact FedEx, however, FedEx never even received my package from them. Awful customer service.
No, I would not recommend this to a friendBlack screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen but my monitor went black after only two months of purchase:(
No, I would not recommend this to a friendsupport is a joke
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.screen glares, when i accidentally broke the screen, samsung promised that they can fix but cost as much as the display itself. It is like I was being dangled carrot in front of me! How ironic!!!
No, I would not recommend this to a friendSamsung monitor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a pretty bad monitor for gaming was almost 210 dollars and it was only 60hz honestly don’t recommend I bought another monitor for a cheaper price and it was 10 times better than this Samsung monitor do not recommend
No, I would not recommend this to a friendLow resolution
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low resolution, lack of clarity for reading texts and slight color distortion.
No, I would not recommend this to a friendGarbage Stand causes Premature Failure.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Monitor twisted because of a poorly designed stand with a Heavy Monitor that because Curved monitor are very fragile. The previous monitor lasted for Five Years and I never had a problem and never had a warranty.
No, I would not recommend this to a friendbe careful while there.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is fine its the folks at your geek squad that conerns me. I went to best buy on the day I purchased the monitor to see the geek squad and while I was waiting I pick out the affordable monitor. Something is not right there with the geek squad and customer service. I will go into more detail on google
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on the S39C monitor.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Uck Wish I could return it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok but the monitor is so blurry no matter how many times you try to fix it.
No, I would not recommend this to a friendWorst Customer Service - I will Never shop at BB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give you zero stats I would. I brought the monitor on Christmas Eve. The monitor didn't work with the computer connection. No refund/exchange allow after 19 days. The store couldn't' come out and talk. I'm done with BB
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on the S39C monitor.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Very ugly panel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No hdr, sdr colors were bad and even for a 1080p display it was very low quality. I could not get the colors to display accurate. Reds looked pink. Very grainy ugly pixel alignment.
No, I would not recommend this to a friendDelivery DID not happen!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy took my money but Did NOT deliver item as they indicated they would.
No, I would not recommend this to a friendFunky settings, input lag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box, not surprised was returned. Input lag terrible. Screen refresh rate specs are less than competitively priced brands. Returned and bought a Acer which really happy with!
No, I would not recommend this to a friendVery low quality monitor!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the quality of the image! It was about as bad and I have ever seen. Very disappointing!
No, I would not recommend this to a friendlousy monitor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good monitor it breaks easily and should be taken off the market
No, I would not recommend this to a friendNo help from employees
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with a Samsung plus care for 2 years from the store but they couldn’t help me with fixing it when I needed it.
I would recommend this to a friend27 inch samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very disappointed with my purchase. I purchased it for my gaming needs but the picture quality is not what I expected
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Best buy sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wrong iteam was in my box plus it was damaged and i took it back to let them know and instead of giving me my money back they said sorry we cant help you
No, I would not recommend this to a friendNot unless you like the fun house
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too curved. Its distorted and small. Being returned.
No, I would not recommend this to a friendBad location.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't plug in HDMI cable.xxxxxxxxxxxxxxxxxxxxxxxxx
No, I would not recommend this to a friendSamsung monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor build quality. Not user friendly to put the stand. I wouldn’t recommend.
No, I would not recommend this to a friend