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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2197 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,197 reviews
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality at an affordable price!!! 100 recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good. It is over our expectation. We love it/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this Samsung refrigerator. Has a very nice look to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG REFRIGERATOR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY LOVE MY NEW REFRIGERATOR THE FEATURES ARE AMAZING

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ToyaR, we are glad to see that you are absolutely loving your new Samsung Refrigerator. We are glad to have you a part of our community and thank you for choosing Samsung in your family home. ^Brad Samsung

  • Rated 1 out of 5 stars

    Refrigerator never worked.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator delivered and installed, however it never worked. Installers left without the refrigerator being in working status. It took almost 4 weeks for it to be picked up for return. Talk about extreme disappointment and frustration.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is as advertised. It is a good buy for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality! Great price from Best Buy! Very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge seems nice enough and working well so far except the water pitcher does leak when pouring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service.the product quality is very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love everything about this fridge. It does not disappoint

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    mine doesnt work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge doesent get cold????? no food now. they ordered a part without even needing to see it??? hmmm... very odd experience. tech will come and "fix" my new fridge a week from delivery... smh

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there.

      We understand the importance of a working fridge to store our food. Let's have this back on track.

      Below is a link to help you diagnose if your fridge does not get cold. Please click on the embedded words and watch the full video included.

      Fridge does not get cold
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146104826) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for an amazing price. I will defined be coming back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung french door

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It's huge. Had a couple of hiccups but I really love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Works good, keeps the food nice and cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, shelves could have more options on the top half

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great after it needed serviced and loosing food and insulin. Not happy with samsungs customer service

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you need assistance with your Samsung Refrigerator not cooling and realize your experience has been less than ideal. I would love the opportunity to change that and see how we can help. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143249746. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, it is the best one I have ever had

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Phone, we are glad that you are loving your Samsung Refrigerator. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Nice Fridg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung Refrigerator!!! Very roomy on the inside!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there PeShaw, it is great to see you are loving your new spacious Samsung Refrigerator. We are glad to be your choice for your home. We would like to welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    SAMSUNG FRENCH DOOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT VERY GOOD PRICE..................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great everything works good it was a best buy

    I would recommend this to a friend