Customer Ratings & Reviews
- Model:
- RF28T5021SG/AA
- SKU:
- 6417764
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Water pitcher
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator and love everything about it. It has a filtered water pitcher in the door which is great and an icemaker in the bottom that holds alot of ice, which was the main reason I bought this type. I would definitely recommend this product.
I would recommend this to a friend - Pros mentioned:Water pitcher
Great refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge. We especially love the auto fill pitcher for water. It makes the outside of the fridge very clean because there is no water stains. There is so much room in the refrigerator as well.
I would recommend this to a friend Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service love my refrigerator Lost of room
I would recommend this to a friendSay ‘NO’ to Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received 2 of these units, both of which were damaged. I’ve been permitted to use one of them until my Frigidaire arrives, and I very much appreciate Best Buy for not leaving me without a refrigerator for many weeks. The fridge itself is OK. It’s not great. The ice maker drops ice in the underneath section because the bin has a low back that doesn’t keep the ice inside. I haven’t moved the shelves or used the drawers since I’ll be returning it, so have no opinion on how they work. In general, the Samsung refrigerator seems flimsy, and since two were delivered with the same flaw, quality control appears to be non-existent. I won’t buy a Samsung again. However, Best Buy has been very helpful and accommodating. I would definitely buy from them again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, JoyceG.
Thank you for choosing Samsung for your appliance needs. We are saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a wonderful day!
—Vannesa
Home owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An outstanding quality for the price Very sharp looking French door refrigerator
I would recommend this to a friend- Pros mentioned:Space
very happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the refrigerator. lots of room. fits my space perfectly. Matthew and Cardara did an awesome job of installing.
I would recommend this to a friend - Pros mentioned:Water pitcher
Best Appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Fits everything. The water dispenser is my favorite part because it's located inside and not outside. Black stainless steel is absolutely easy to keep clean.
I would recommend this to a friend - Pros mentioned:Space
Samsung auto fill pitcher is perfectly designed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this frig is perfect. It makes ice quietly and the auto fill pitcher works great! I highly recommend this refrigerator! There is so much space. I wouldn't change anything about it.
I would recommend this to a friend - Cons mentioned:Door
Does what it needs to do, but with two flaws.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. The water pitcher leaks from the main part and lid nearly every time you pour water out of it. I'm not the only one with this issue. Wish I had saw the reviews earlier about this flaw. 2. The piece in the photos below randomly flips out to the right when you open the left door. If you don't notice this and push it back in, that piece slams into the closed right door. It makes me angry every time it happens.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Craig,
Thank you for reaching out to us and we are glad to know that you are using Samsung Refrigerator.
We understand that it is sometimes uncomfortable to see something unusual like leaks in our appliances, and we apologize for the inconvenience that this has brought you.
I highly recommend checking out these links for basic troubleshooting steps:
Leaking Ref:
https://www.samsung.com/us/support/troubleshooting/TSG01001852
Autofill water pitcher doesn't fill: https://www.samsung.com/us/support/troubleshooting/TSG01201488/
Samsung refrigerator error codes: https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00087902/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144647947
Thank you for choosing Samsung. Have a great day.
^^Ross
New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, love having the freezer on the bottom.
I would recommend this to a friend- Pros mentioned:Space
my new spacious ref!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cool, spacious, keeps food fresh! I have always wanted to get a refrigerator that could cater to all my needs and there it is! Love it!
I would recommend this to a friend - Pros mentioned:Space
Love the extra space!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time in a long time with no ice or water on the outside of the door but I don’t miss it with the auto refill pitcher. Lots of space for parties and leftovers.
I would recommend this to a friend - Pros mentioned:Water pitcher
Best Purchase Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator!!! The auto refill picture has been a huge hit in addition to the money I’ve saved from not having to purchase cases of bottled water.
I would recommend this to a friend - Pros mentioned:Size
Replaced 2 fridges with 1, still room to spare
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Fridge! This thing is a monster. Boufht it to replace 2 older fridges that were both full. Everything made
I would recommend this to a friend - Pros mentioned:Capacity
Great Quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for as a garage unit and I love it. The space and how it’s fit is awesome. We love it
I would recommend this to a friend - Pros mentioned:Size
My new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this refrigerator and it is exactly what I expected.
I would recommend this to a friend - Pros mentioned:Water pitcher
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent so far i love my auto fill inside jug is good
I would recommend this to a friend - Pros mentioned:Water pitcher
All around cooling is amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The never ending supply of cold water with 3 housemates is unbelievable.
I would recommend this to a friendBrand response from Samsung
Posted .HI there ArizonaD, congratulations on your new spacious Samsung Refrigerator. I am so thrilled you are enjoying your unit. We are thankful you are a part of our Samsung community. ^Brad
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator! Great purchase! It truly is finger print proof
I would recommend this to a friend- Pros mentioned:Space
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is big, a lot of space in this new refrigerator from Best Buy.
I would recommend this to a friendBrand response from Samsung
Posted .Excellent News! Your new refrigerator is sleek in design and ample storage space, it is a wonderful addition to any kitchen. Welcome to the Samsung family! ^Shay