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Customer reviews

Rating 4.6 out of 5 stars with 2197 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,197 reviews
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that delivered the refrigerator were great and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. The auto refill water pitcher is my favorite accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room even on the doors.. Adjustable shelves. The automatic water refill is great inside. Used to have one outside the door. Kids play too much with it & the ice. Always had a Kenmore. I'm impressed with Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Great fridge with ice maker in the freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! The water in the door is great for cooking but for drinking it collects fridge taste. The ice maker in the freezer replaced a table top one we have had for a couole years because it is so convenient having it built in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water Pitcher Leaks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As other reviewers have said, the water pitcher leaks. I thought it might just be an issue with the one that came with the fridge so I contacted Samsung to send me a new one. I’m on my third one… they all leak eventually.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there.

      A working autofill pitcher is needed to enjoy a glass of water. Let's go ahead and check why it leaks.

      The AutoFill water pitcher will stop filling if it detects a leak and will make the icon on the panel blink until the issue is resolved. Please check this link for details.

      Leaks from the Autofill water pitcher
      https://www.samsung.com/us/support/troubleshooting/TSG01206863/

      When you see a pool of water (or one that froze into a sheet of ice), it can often be attributed to condensation or a spill you didn't notice. Please check this link for details.

      Water leaks in a Samsung refrigerator
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/

      How to prevent and stop water leaks from your refrigerator | Samsung US
      https://www.youtube.com/watch?v=uU6XADBosVo

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145513012) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that we don't lose any space to the water dispenser or the ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far had it for about 2 weeks definitely love the sleek look to it

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    It stopped working

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator worked fine for about a year and a half, then the freezer stopped working, then the rst of it stlpped cooling. I checked on the warrenty and it only had a year long manufacturers warrenty, i would not reccomend, this ting is a piece of trash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well made

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped until I dropped for a new frig. but it was worth thr effort. I totally love everything about this unit. Extremely quite operation and the ease of use is great. Everything about this refrigerator screams quality.

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Loving the French Door.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. The center drawer is "better than sliced bread", very convenient, and it works well next to a wall. The auto-fill pitcher is great and the fridge area is easily scanned for items to add to the shopping list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Appliance and Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Appliance does everything it supposed to do and looks beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. It fits our needs perfectly because of the French doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful refridgerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and a very much needed upgrade to our current french door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same reviews as Insignia brand

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compared quality with Insignia. almost the same reviews. we decided to go with Insignia as price difference is almost $800

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best investment ever! I'll choose this Fridge over my wife any day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing looking appliance suite! Delivery was smooth and arrived on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    small leak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pitcher leaks just a little when you pour into a cup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, very happy with my purchase. Couldn't have made a better choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful stuff. Have a spacious room in the fridge and my husband loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the filtered water pitcher in the door. I don’t have to buy as much bottled water. Love the big long meat and cheese drawer. Hopefully this refrigerator lasts at least as long as my other one. We’ll just have to wait and see. Never had a Samsung refrigerator before.

    I would recommend this to a friend