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Customer Ratings & Reviews

Your price for this item is $2,199.99
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Customer reviews

Rating 4.6 out of 5 stars with 2196 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,196 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Bottom drawer is huge!! Light is a little dim

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So big and a lot of space. Make my kitchen look new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the best there is no fingerprint are left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator sleek modern

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall. But when I got the fridge into the house and where it belonged and took the packaging off, there was dents on the bottom right side of the left door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the only down fall was taking the doors off to get it in my house which was my fault for not getting the measurement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! It is just for my husband and I, therefore we have more than enough space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just enjoy Samsung productNJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just enjoy this refrigerator and love the way it look and enjoy all of my Samsung appliances and TVs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water pitcher leaks, glass shelf impossible to cle

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and freezer. Water pitcher does leak from spout when you're pouring water. I did have a spill on the lower shelf. As it turns out it's impossible to clean once the spill get under the glass. So now I have a stained shelf that's an eye soar. We even tried to google a how-to but only found videos on how this is a problem with this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GusV,

      Thank you for reaching out. We appreciate you letting us know that the water pitcher on your Samsung refrigerator leaks from the spout when pouring water and is impossible to clean once the spill gets under the glass. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.

      Attached is a link to the troubleshooting steps to try when your Samsung refrigerator has a leaking issue.
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/

      The links below contain information about preventing a leak and a plan for keeping your refrigerator clean for reference.
      https://www.youtube.com/watch?v=uU6XADBosVo
      https://www.samsung.com/us/support/answer/ANS00079481/

      I've also included a link to our warranty page to learn more about the product's warranty coverage.
      https://www.samsung.com/us/support/service/warranty/RF28T5021SR/AA

      Do not hesitate to reach out via our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144569493

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Black peels off

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well we fell in love with it when we saw it. But had we known there is a flaw with the actual black color never would have done it. The black stainless starts to peel off. We have had it for less than 2 years and the doors started to peel. And they wont do anything about it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WilliamS,

      We want to ensure that we maintain the fridge in good condition. Let us provide you with the help that you need.

      Here is a link to help you with refrigerator maintenance. Please see the "Refrigerator cleaning tips" section, follow the steps, and click the hyperlinks for further assistance.

      Samsung refrigerator shelf/drawer removal and cleaning guide.
      https://www.samsung.com/us/support/answer/ANS00063107/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146600632 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Reese

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. It's larger than a side by side and I'm still working on filling it up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Protective foam on door

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is very nice but I know now why the delivery people don’t remove the foam protective sticker off the doors… they don’t come off easily. The top layer peels off and you have sticky foam stuff left. When you get that off you have adhesive all over the door. I tried hot water and it did nothing so I will have to try something else. I’m in it 30 min right now and have not made any progress.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Dosumeza, I know how frustrating it can be when results and expectations do not meet. I am here to assist you with your concerns on removing the sticker residue. I am including a link to a guide to support your concerns on removing the stickers (https://bit.ly/3zltNrr). If you need further assistance or have any further concerns, please feel free to reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143707411) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Pros mentioned:
    Noise level, Size, Water pitcher

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It is a little bigger than we anticipated but that just means it will not be overloaded!! It is QUIET. The only thing you hear is the ice. The temperature is cold and the water pitcher is amazing! Thank you to Booker who helped us! We already recommended it to a friend and she bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space, Water pitcher

    Rated 5 out of 5 stars

    Samsung French Door Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 28 cu ft 3 door French door refrigerator is great! Tons of room!! The water pitcher in the door and the ice maker are two nice features and work well. I also love the nice clean and smooth look of the exterior. The fridge is quiet and keeps the items inside nice and cold. Best refrigerator I have ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space, Water pitcher
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Really nice refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is overall really nice. It has a handy water pitcher on the inside door. Lots of space in main area and doors have plenty of space too for gallon containers. Ice maker in the freezer part and holds a lot of ice. Control panel is simple to use. It’s is quiet too. My only complaint thus far is that there is a flap that helps to seal the doors when they close on the left side door and if you try to close the door before the right one and or a bit faster, it tends to come out and hits the right side door. Have to be careful if you have kids or family members that don’t pay attention.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer door broke off within 3 days after being delivered and installed and now the thermostat inside the fridge is blinking.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Diana! Thank you for taking the time to leave your feedback. I am sorry to hear that your unit is broken and the lights are blinking. Below I have provided a link that will shed light on the lights blinking on your unit. (https://www.samsung.com/us/support/troubleshooting/TSG01002092/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference:1143849200
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 1 out of 5 stars

    The components are not sealed for liquid spills

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this fridge for a month but already liquid is pooling and building up in the shelving. Specifically any spill ends up in the top of the vegetable drawers with no way to clean it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NLacey.

      Thank you for bringing this to our attention. I see you have some concerns with the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with AutoFill Water Pitcher having a leak and is pooling water at the bottom. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.

      The water line must be fully connected to prevent water leaks from the dispenser. Make sure both tubes of the water line are inserted fully into the center of the transparent coupler
      Wipe around the infuser holder if the infuser overflows or leaks.
      Water drops off if the rubber cap is opened.

      Here are some links for more details to help you maximize the appliance's potential.

      Water leaks in a Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001852/

      You may also refer to the user manual about the leaks on the following pages 26, 47, 55

      User's Manual
      https://downloadcenter.samsung.com/content/UM/202007/20200721031931478/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR_USA.pdf

      You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/RF28T5021SR/AA
      One (1) year parts and labor
      Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
      Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144606109

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Capacity, Water pitcher

    Rated 4 out of 5 stars

    Awesome up-to-date refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator that has many technological advantages over our previous unit. It’s premature to give accolades because it’s only been installed for a month. I definitely would be happy to review again after five years of usage. It does have greater capacity with regard to storage than our old Sears Kenmore refrigerator being of a larger size. We really like the built in water pitcher that refills when used, that is awesome. Great appearance with the double French doors and the freezer on the bottom. No finger prints on the stainless steel door are great! The delivery went flawless and the workers were more than helpful giving us some tips about the unit. Samsung hit a home run on this design. Very satisfied thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water pitcher
    Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Big, roomy, nice looking fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Nice Fridge. We love the space and it's nice to have a bottom freezer again (after 20+ years of a top freezer). The good - LOVE the water pitcher and it's auto refill. Very roomy. Looks great. Magnetic (there are fridges that aren't) The not as good- The drawer sounds clunky when opened. The drawer doesn't pull out far enough to be able to easily get out the ice. We bought a nice little plastic scoop so that helped. The ice maker doesn't 'stop' when you pull the 'ice bucket' out so ice can drop if/when you take the bucket out and it falls behind the drawer. No butter drawer/shelf. Doors don't close on it's own (our old one did) If you want anything from the big bottom (cheese) drawer, you will need to open both doors. In the end, we're happy with it and hope it lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Water pitcher
    Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Best Fridge Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been an incredible purchase for the entire family. We have owned side by side refrigerators since the mid 90's, and never realized how small they really are. Just having the double width on top leaves so much space for larger items or take out/leftover boxes. We can actually see everything that's in the fridge and there is less stacking and cramming. Nothing falls out when you open the door! We throw out less food because we can actually see everything before it goes bad. The self filling pitcher is so convenient and it fills quickly if you're using a lot of water. The ice maker is very quiet, and that never happened with a side by side. We've had this for almost a month and I can't imagine buying another type. The temperature has not fluctuated 1 degree, the storage drawers are so convenient, especially the drawer for cold cuts and cheese. I'm just sorry i didn't purchase this type of fridge/ freezer before. I was concerned about the freezer being on the bottom, but it rolls out so easily and is so roomy that we haven't even filled it yet. And there's a separate drawer for frequently used items right on top. The only little thing I can say that isn't a glowing review is that the doors have to be pushed shut, they don't just gently swing closed. There is an alarm that sounds after 20 seconds or so if the door is left open, so that will prevent any catastrophes. And the black matte stainless finish looks amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Water Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot to install the water filter, and leak water. Need resolution on the installation again by Best Buy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for informing us of your experience with your Samsung refrigerator.

      To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you!

      -Angelica Samsung