Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- SKU:
- 6417768
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase EVER. Does not make ice the way it should or fill the internal water pitcher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and bringing this to our attention. I understand you're having an issue with your ice maker and your water pitcher as it does not fill the way it should be. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ to guide you if your ice maker is not working. Just click on the type of issue you're experiencing with your ice maker.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01201488/ if your autofill water pitcher doesn't fill.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144565349.
-Noraina
- Pros mentioned:Space, Water pitcher
My new purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the refrigerator.Alot of room , love the shelves on the doors and the water picture . Like the freezer ice is so clear .
I would recommend this to a friend - Pros mentioned:Capacity, Water pitcher
samsung fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the self refilling pitcher. lots of room as the ice maker is in the freezer
I would recommend this to a friend Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Auto fill water pitcher and ice maker do not work yet
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having issues with your refrigerator as your auto fill water pitcher and ice maker does not work. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01201488/ to guide you if your autofill water pitcher doesn't fill.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ if your ice maker is not working. Just click on the type of issue you're experiencing with your ice maker.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144565496.
-Noraina
- Pros mentioned:Capacity
Great fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great space in the fridge and bottom freezer and no fingerprints
I would recommend this to a friend - Pros mentioned:Space, Water pitcher
New Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great large fridge. Enjoying the indoor water pitcher
I would recommend this to a friend - Pros mentioned:Space
Nice Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and well built. The auto-fill pitcher is nifty. Only negative so far is that an ice cube occasionally falls behind the tray instead of into the tray. I've been waiting years for our old side-by side fridge to fail so that it could be replaced with a French door unit, the view into which is terrific for tall people.
I would recommend this to a friend Awesome fridge, love it so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge so far. We absolutely love it! If this thing last 10+years, we couldnt be happier. Spacious, sleek design, water pitcher is great. Only complaint is the ice holder spills ice out the back into the freezer section, but really not a big deal.
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this Samsung refrigerator it’s spacious and it’s quiet.
I would recommend this to a friend - Pros mentioned:Space
Much needed fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value. We love the product. It has a lot more storage than what we initially thought
I would recommend this to a friend - Pros mentioned:Water pitcher
Great Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product,love the storage capacity, the Autofill pitcher is Great
I would recommend this to a friend - Pros mentioned:Size
Magnifique
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is excellent, I like it. Works well!!
I would recommend this to a friend - Pros mentioned:Space, Water pitcher
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my new addition. I’ve had this for a few weeks now and love it. No issues at all. Love the extra room, love the inside filtered refillable water pitcher, love the freezer at the bottom with the filtered ice cubes - And lots of room. And the fingerprintless exterior is fantastic. I love my new refrigerator!!
I would recommend this to a friend Great but leaky
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this fridge EXCEPT the water pitcher leaks/dribbles when you pour the water into a glass. We requested a new one and it came and it didn’t leak for the first day or so and now this one is spilling a little too. I’ve never seen another fridge with a built in water pitcher and I really wish this was more of a thing because my husband and I love having cold water ready to go all the time.
I would recommend this to a friendBest refrigerator ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator.its very quiet temperature stays perfect and I love the color
I would recommend this to a friendBest Buy is my favorite go to company
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just delivered. Looks great. We’re thrilled with it. Let’s give it a couple of years and see how it does. The Best Buy sale was flawless, staff was polite, courteous, knowledgeable, I could not ask for anything better. Best Buy is my first choice if I need virtually anything
I would recommend this to a friendCan't go wrong with this one.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great refrigerator and a not so large price tag. I compared this fridge with others like it and found it to be $300 less online. I got an additional $100 off using mybestbuy credit card and don't regret my purchase.
I would recommend this to a friendGreat refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great frig; works perfectly, almost 4 years old now. filters are pricey; but that is the case for all refrigerators, as far as I can tell.
I would recommend this to a friendSamsung refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.water dispenser auto-fil button broke after 1 year
I would recommend this to a friendAwesomeness
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality great refrigerator no issues yet. I think we did an excellent choice.
I would recommend this to a friend