Customer Ratings & Reviews

Fridge itself is functional and looks great. The moving piece on the left door that seals the fridge shut when closed has a habit of not folding completely flat when the door is opened, so when we open the left door only there's a chance the piece hits the right door when closing if we don't make sure to fold the piece in by hand. The water pitcher leaks while pouring, likely due to a bad seal, but it means whenever we pour water we have to do so over the sink.

Honestly the worst fridge I’ve ever had. You can’t clean between the glass so liquid gets in there and it rots in your refrigerator. It doesn’t close on its own so it yells at you in the form of an incessant beeping every 30 seconds. And the door has an annoying part. That means one door needs to be shut before the other - And this part frequently breaks. So aside from it being unhygienic and disgusting, it’s also poorly designed.

Bought open box and it still looks brand new! Awesome

I love this fridge! My favorite feature is the in door auto fill pitcher

Excellent quality space is big and is a lot of room on doors too

Had this for about 3.5 years and it just stopped working. Had someone come out and determined the compressor needed to be replaced, but after replacing that it still wouldn't cool. The appliance repair tech thought maybe replacing the board would fix it but even though it's only 3.5 years old they don't make the board anymore, so now it's headed to the junkyard. What a waste of money, I would never buy something from Samsung again.

Its a good price for the size features like the icemaker and pitcher dont seem to work. from other reviews it would appear that they pass off low cost failures (to the company) to the customer. Rather than striving to make the best product at the best value.

I like it . It works perfect. Love the look. Very roomy

So happy with this purchase. A complete upgrade from our last! My wife is happy with the extra storage space & I love the aesthetic aspects

After 3-1/2 years My fridge and freezer completely quit working. After contacting Samsung they tell me it’s out of warranty……after 3-1-2 years on a $3500 refrigerator? Approximate cost to fix is $600. Ridiculous. This is my 2nd Samsung and both times the freezer/dridge has quit working. Never agai

The side by side refridgerator lower freezer works well ergonomically. Best feature is the water pitcher auto refill.

The water pitcher is completely full of mold!!! Nowhere does it tell you that despite constantly drinking water, and never using the infuse option, mold fills every nook and cranny of the pitcher. Absolutely horrible!!!!!!! I clean the fridge weekly, including the pitcher and by the next week - black mold everywhere. Do NOT buy the beverage center option - what was meant to be easy is not only not easy, but absolutely unsanitary and extremely dangerous.

Very nice fridge. Nice lay out. As advertised. Water pitcher is a nice feature.

The pitcher keeps on leaking and you can’t even order because it’s not being made anymore

Excellent product and services. The delivery process was very smooth

Worst refrigerator ever we bought it 3 years ago but started not working on 2nd year now we have to spend again for a new one. I also had geek squad replace a part and still didn't work I'm livid

Beautiful refrigerator! The black stainless steel is gorgeous. I love the auto fill pitcher and the adjustable shelves make it easy to fit different sized items.

I do really like the overall design and the interior water jug. The service from Best Buy was good. Unfortunately my refrigerator only worked for about a year and month. Apparently I'm not in an area where anyone will service the unit. I've called Samsung multiple times and they ended up cancelling my help ticket because they couldn't locate any service reps. I'm supposed to call them in two weeks to see if they've managed to locate any appliance repair companies that will work on a Samsung. Now the compressor is out and the icemaker has quit. One of the local service companies mentioned the compressor issue is common problem and since they don't have luck getting Samsung parts they just don't work on them. Please do your research and avoid the headaches and wasted money. If you're not in an area that has a Samsung certified service/repair provider, go with another brand.

This would be a 5 star review but I have 1 continuous problem, the water pitcher seal holding the lid leaks every time you pour. I have had it replaced and the new one does the same thing. I am going to call and get it replaced again.

Have had it just a little over 3 years and it no longer works.