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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2197 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,197 reviews
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far-excellent space, have not had problems that others have with in-door ice makers (this one is in the bottom freezer). A little confusing to set up, but not bad. I wish they had more shelf options: keeping milk or bottles on the shelves and not doors means removing one shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for us, tons of space, quiet. My wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Water pitcher

    Rated 4 out of 5 stars

    Great Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge; the internal pitcher is very helpful as well, and it's so much bigger than our old one!

    I would recommend this to a friend
  • Pros mentioned:
    Space, Water pitcher

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the french style doors and the Auto_fill Pitcher! What a great idea! Can even put lemons in to infuse water. Great space and easy to move shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are absolutely loving our new refrigerator. It is so much larger than our last one, but we especially love that the freezer is on the bottom. Usually double doors on the refrigerator portion are narrow, but there is plenty of space in this one. There is even an alarm that sounds if the refrigerator doors are accidentally left open!

    I would recommend this to a friend
  • Pros mentioned:
    Space, Water pitcher

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the space inside the fridge and the water dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Samsung Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It has so many convenience associated with it. I love the water pitcher attached to the refrigerator and how it constantly refills the water in the pitcher automatically when it gets low.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good, roomy fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great roomy fridge. No frills, which is what I like. Keeps food cold; dies its job. Only issue is the water carafe. It leaks every time you pour water. A friend has the same fridge/carafe and has the same issue. That’s why I knocked off a star.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice Size Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is large and seems well made. My wife loves the larger capacity compared to our other unit. We do not use the water pitcher but I guess we have it if we decide to have water. Very happy with it. The reason I did not give it 5 stars was that when the unit arrived the doors were not level. You could clearly see that one door sat higher then the other. There are instructions included on leveling up the doors if needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Water pitcher

    Rated 5 out of 5 stars

    Excellent Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the fridge and the water pitcher.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    No fix for the leaking pitcher - don't get

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water pitcher leaks, no matter what! We've owned this fridge for less than 1 year and we've gotten 4 new pitchers, no improvement!! Samsung PLEASE come up with a better design :( It's a big spacious fridge but it is dang near impossible to clean if dirt gets under the glass.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, Carrie.

      Let us share the details below to help you with your water dispenser and keep your fridge pristine.

      Here is the link that will help you prevent the water pitcher from leaking.
      https://www.samsung.com/us/support/troubleshooting/TSG01206863/

      This link will show you how to remove the glass shelf for deep cleaning and more cleaning tips.
      https://www.samsung.com/us/support/answer/ANS00063107/

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145793505) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Pros mentioned:
    Space, Water pitcher

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space in this unit. The water pitcher is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge I ever Had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. After a year of use, i have had no problems with it. I go out my way to make sure it stays nice and clean. Best fridge ever!

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Refrigerator french door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung Refrigerator with ice maker in freezer makes more ice than door models and water pitcher for cold water and you can infuse the water with fruits or vegetables for a flavored water.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Water pitcher

    Rated 5 out of 5 stars

    Love the water pitcher and lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we absolutely love this fridge! It seems so much more spacious than the pictures seem to show, and the true highlight is the automatically refilling pitcher on the inside of the door! Water dispensers take a lot of time to fill up a vessel since the tubing is so small, but the pitcher is a fast refill. It also automatically fills back up again in about 30 seconds after closing the fridge door! The lighting of the fridge is also really nice because it's not super bright, but there are lights set in the front and back of the unit, so it's easy to take quick inventory of what's inside--even the very far back reaches of the shelves!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Melissa, I am happy to hear you are enjoying your Samsung Refrigerator. I am glad to hear you are liking the features of your machine. Thank you for choosing to be in our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Love this Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 20 year old refrigerator. The difference in interior size is amazing. Love the large and deep freezer. I actually was able to put the items from the freezer from the garage refrigerator into this one. The refrigerator portion starts at a mid-thigh level so everything is easily accessible and visible. Shelves are adjustable on the doors. The filtered water automatic refill pitcher is amazing. I didn't think this would matter but it actually has caused my wife and daughter to drink more water. they have even started using the infuser feature. The quality thus far is amazing and the thing is extremely quiet. The finish actually doesn't show fingerprints! Should have bought this much much sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size good material easy to clean from outside. Good space from inside perfect

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge, has lots of room and I love the auto fill pitcher, pitcher started having problems leaking lightly but warranty is fixing that.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Water pitcher

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. We replace a 12 year old Samsung refrigerator that stopped working. The ice dispenser failed to work about a year ago. This one is roomy in both the refrigerator and freezer areas. I really like the automatic fill water pitcher in the inside of the door versus the slow water fill on the outside of the door. The automatic ice maker is in the freezer and very accessible. Much easier to get ice there than from outside of a door. This also give more refrigerator storage on top shelf with ice maker box gone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent delivery, install and initial operation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking refrigerator. Fit well in opening. Delivery and install went smoothly. Initial operation has been as expected. Avoided ice through door from refrigerator section which had problems in prior French door models.

    I would recommend this to a friend