Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- |
- SKU:
- 6417768
Customer reviews
Rating 4.6 out of 5 stars with 2197 reviews
(2,197 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space, Water pitcher
Rated 5 out of 5 stars
Just what we were looking for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a 20 year old Kenmore side by side. I like this layout much better and it seemd like it is a lot more than 2 sq feet larger than the old one. I like not having ice and water on the outside of the door. This one has a water pitcher inside the door which I really like. The ice tray will get some getting used to. For some reason, Samsung does not include a scoop but we bought one which helps. I would absolutly but this again.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Nice Refirgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Very big. Everything works as advertised. Happy with customer service, and the delivery/set up team.
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Nice upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how clean it looks! Easy to set up. Have had experience with other Samsung fridges but decided to get the little upgrade - water pitcher. It’s nice. It refills soon after you place it back into the fridge
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Samsung products are great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The space is amazing in both the fridge area and the pull out freezer. We love it, Holds way more than our old GE fridge.
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Good price for all the functions I need.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The built-in water autofill is my favorite part. I always use a warmer so the pre filtered water saves me a lot of time.
I would recommend this to a friend - Pros mentioned:Water pitcherCons mentioned:Door
Rated 5 out of 5 stars
Love the auto fill chilled filtered water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design for water. Refrigerator is all around fantastic. There is one very small design flaw, where sometimes the left door cannot be closed when the right door is already closed and requires a little adjustment with your hand of the flapper piece, that runs the length of the left door, to get it to close. It only happens once in a while but it’s slightly annoying.
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of door space. Water pitcher is an added bonus. Sleek no frills front. Freezer is easy to access both drawers. We spent a lot of time looking at all other brands and chose this one. Extremely happy with purchase.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 3 out of 5 stars
Ok.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros - good amount of room, quiet, keeps food cold Cons - needed 2 repairs, finish scratches way too easily, BestBuy setup was terrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, StephenS.
Here at Samsung, we always place a high priority on your satisfaction.
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Have a wonderful day!
—Vannesa
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung creates the fantastic kitchen fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic purchase with basic features. So much room on the inside. The auto-fill picture works so well. Love this option beyond words. Could not be more pleased and it doesn’t have unnecessary bells and whistles.
I would recommend this to a friend - Pros mentioned:Size, Water pitcher
Rated 5 out of 5 stars
fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and space of this fridge. We appreciate the water in the door of the fridge and it fills automatically. A little small, but it does refill quickly (only when the door is shut). Front is easy to keep clean and smudging is minimal. We have a polishing cloth that quickly cleans front.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Overall Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is a nice stainless steel and looks amazing in any kitchen. I love that it has so much space inside of it!
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Keeps my produce fresh for longer periods of time. It’s very spacious and easy to clean.
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great fridge. We needed to upgrade from a smaller one. Water picture is our favorite part.
I would recommend this to a friend - Pros mentioned:Size, Water pitcher
Rated 5 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this purchase from the salesperson Haley to the 2 installers.......all professional, knowledgeable and personable. We like the color and so far it is working well. First time not to have icemaker in the door but there is water pitcher which refills on its own in the door which makes for cold water. Seems like mist problems with refrigerators are from the ice maker so hopefully we are going to skip that problem. Refrigerator is roomy and foods are clearly visible .
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator has a tremendous amount of room. We really like the ice maker and water options. There is still a nice amount of door storage because the cold water is not on the exterior of the door.
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
VERY WELL MADE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot. It is spacious, the ice maker is great and the water jar inside is a magnificent creation.
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Fridge Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We originally wanted the one that had the family hub but it was a little pricey. After a day or 2 we love this fridge. It has a ice maker, and purified water container. Also it’s easy to keep clean
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a fan of the indoor water pitcher. I can’t drink bottled water anymore!! Great product!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful fridge, it is enormous inside and fits anything we need. The pitcher in the door leaked when we received it, but Samsung replaced it under warranty and sent us a new one that works perfectly.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Wonderful fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfuk fridge with tons of space and a simple sleek look. The delivery was seamless and they took great care. Very satisfied!
I would recommend this to a friend


















