Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- |
- SKU:
- 6417768
Customer reviews
Rating 4.6 out of 5 stars with 2197 reviews
(2,197 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Glamorous Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought i could afford such a beautiful and functional refrigerator. it is the gem of my kitchen.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Mr.Dave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator I have ever owned has everthing that I was looking for great price!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Samsung Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge lots of storage space. Delivery was convenient.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice one. It has auto fill pitcher and ice maker which we liked the most. Happy with the purchase :)
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! It is so spacious and cools amazingly.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has lots of space inside. The shelves in the doors hold all sizes of bottles and jugs. Shelves are pretty easy to remove. Drawer space is amble and temperature control for the zones is working well. Freezer space is deep, slides work well when loaded. Ice cube tray is okay, we did have some cubes fall out the back when we opened the drawer, nearly impossible to get them from under the freezer compartment.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space, Water pitcher
Rated 5 out of 5 stars
Best purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I.Love.this.fridge. I can’t begin to say it enough. The space inside is amazing and the ice is the perfect size. The water pitcher on the inside is **genius** absolute genius. I love that I can put a ton of stuff in this fridge and it never feels cluttered. The handles are awesome because they pivot a little bit. Makes it super easy for my kids to open the doors
I would recommend this to a friend Rated 5 out of 5 stars
Getting Used to New
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. It's a nice frig. Some of the shelf levels are a little odd. In order to have a shelf tall enough to handle milk cartons, etc. the next shelf is so short that only very short items will fit. Doesn't seem to make ice as fast as my old one & I have to be careful to make sure the doors are closed. You have to actually push them shut not just get them started that direction.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
Good fridge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this fridge- plenty of room and looks beautiful. Also love the auto fill pitcher- had a couple issues but overall, good.
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Fabulous refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves this refrigerator. My favorite feature is the water pitcher! Lots of room.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Awesome Choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works as it should very large on the inside would recommend 100%
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. We use the water pitcher all day everyday. Great way to stop using disposable water bottles.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Grat Samsung Fride
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great spacious refrigerator for its price! Might be a little bulky but fits a lot of stuff.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
GREAT REFRIGERATOR
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm love it! Great refrigerator. This refrigerator has tremendous space.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 3 out of 5 stars
We really wanted to like this refrigerator.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the storage capacity on the refrigerator and that the water pitcher automatically refills. However they are several things we dislike. The pitcher started to leak a few months after purchase and the trays are flimsy. One of the trays chipped while trying to remove it. Ice maker seems to work intermittently. Always a wait to get through to customer service and no luck getting any issues resolved.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello there.
We want you to love your refrigerator. Let's go ahead and help you with this.
Here are simple steps to do if your auto-fill pitcher leaks. Please follow the step-by-step guide.
Auto fill pitcher leaking
https://www.samsung.com/us/support/troubleshooting/TSG01206863/
I have also shared a link to help you diagnose your ice maker. Please choose from the option provided which one matches the one you are currently experiencing. Kindly click on the embedded words and watch the video included.
Ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
For the replacement tray and to check the availability and compatibility, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146105119) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. The water pitcher is amazing!! A great purchase for our family.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Just what we wanted!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We spent some time looking for our new refrigerator to make sure it had all the features we wanted, yet was still affordable. We nailed it with this one! Absolutely love it!
I would recommend this to a friend - Pros mentioned:Capacity, Water pitcher
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is excellent! Once it's fully cooled it's awesome! So much space and I love the water pitcher. Looks sleeker because you don't have the water and ice in the door on the outside. Installation was great they almost had to take off my door because it was so large however they were able to take the fridge apart and reassemble in my house. Overall I'm extremely happy with this purchase.
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Great fridge.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great fridge with a clean look. The ice machine is below and an auto fill pitcher is inside the fridge door. This keeps my kids from playing with an automatic water machine.
I would recommend this to a friend - Pros mentioned:Capacity, Water pitcher
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Stuff is easy to see and doesn't get lost on the main shelves, and the three specialized drawers work well for deli, fruits and veggies. The in-door refilling pitcher is great for chilled, and we sometimes put a lemon or cucumber in the provided tube. The bottom freezer has two levels, ice maker, and plenty of organized space for us.
I would recommend this to a friend


















