Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- SKU:
- 6417768
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Samsung Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge lots of storage space. Delivery was convenient.
I would recommend this to a friend - Pros mentioned:Size
Awesome Choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works as it should very large on the inside would recommend 100%
I would recommend this to a friend - Pros mentioned:Water pitcher
We really wanted to like this refrigerator.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the storage capacity on the refrigerator and that the water pitcher automatically refills. However they are several things we dislike. The pitcher started to leak a few months after purchase and the trays are flimsy. One of the trays chipped while trying to remove it. Ice maker seems to work intermittently. Always a wait to get through to customer service and no luck getting any issues resolved.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there.
We want you to love your refrigerator. Let's go ahead and help you with this.
Here are simple steps to do if your auto-fill pitcher leaks. Please follow the step-by-step guide.
Auto fill pitcher leaking
https://www.samsung.com/us/support/troubleshooting/TSG01206863/
I have also shared a link to help you diagnose your ice maker. Please choose from the option provided which one matches the one you are currently experiencing. Kindly click on the embedded words and watch the video included.
Ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
For the replacement tray and to check the availability and compatibility, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146105119) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Water pitcher
Samsung fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. The water pitcher is amazing!! A great purchase for our family.
I would recommend this to a friend - Pros mentioned:Space
Fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! It is so spacious and cools amazingly.
I would recommend this to a friend - Pros mentioned:Capacity
GREAT REFRIGERATOR
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm love it! Great refrigerator. This refrigerator has tremendous space.
I would recommend this to a friend - Pros mentioned:Water pitcher
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the self filling carafe. Delivery was excellent. 2 real professionals. Decided. Not to go with the external ice and water distribution. No regrets.
I would recommend this to a friend - Pros mentioned:Water pitcher
You need this!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t hesitate. You need this. The water pitcher is the best selling feature - I love it. Also love how it is not bulky and yet maximized usable volume inside.
I would recommend this to a friend - Pros mentioned:Water pitcher
Best design ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. Love the cold water pitcher on inside door. No more hard water stains and drips on the outside fridge. The best of both worlds!
I would recommend this to a friend - Cons mentioned:Door
Slow to Make Ice, Otherwise Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying this for the most part! My only things are that the left door has a little stopper type thing that pops out sometimes and causes the door to bounce back open instead of closing and also the ice maker seems to work quite slowly. For the fridge door - there’s probably a function I just have not had time to look at the manual for more info. For the ice maker. We were told to wait and dump the first bin of ice instead of using it. We waited over a week and there was maybe half of a bin (yes we moved the ice forward, away from the maker and spread it out) and finally I just dumped it to get a move on. Still we haven’t actually used the ice for drinking because we had decided to use once we made it to the third bin and since we got the fridge (a few weeks ago - with ice being made occasionally, I do hear the function happening) have only just been able to start using the ice and that second bin was only dumped maybe a week ago. Thankfully we don’t use a lot of ice! While those were little complaints, we are still very happy overall with this fridge. Great layout, easy to fit everything we need in there. The auto fill pitcher is so cool and so handy. The alarm is nice for times when the fridge didn’t quite close but I’m in the middle of cooking and didn’t notice. Overall, definitely a great fridge!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there MrsH010822, congratulations on your new Samsung Refrigerator. We are so pleased to see you are happy with your new machine. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Water pitcher
Fast and quick delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and clean delivery Bestbuy delivery team wore masks and cleanded up the area. The refrigerator is as advertised. The water pitcher feature is very useful
I would recommend this to a friend - Pros mentioned:Capacity
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was perfect , itwas delivered earlier than said great refrigerator
I would recommend this to a friend - Pros mentioned:Size
Samsung fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. It has works great and is a still good size
I would recommend this to a friend THE ULTIMATE SHOPPING EXPERIENCE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.STARTING WITH THE NEWINGTON STORE APPLIANCE MANAGER, WHO GUIDED US, WE WERE VERY IMPRESSED WITH HIS KNOWLEDGE AND PROFESSIONAL MANNER. THE REFRIGERATOR IS EXCEPTIONAL IN EVERY WAY. QUALITY ALL THE WAY. THE DELIVERY / INSTALLATION PERSONNEL ( LOUIS AND JUNE) WERE SO PROFESSIONAL IN EVERY WAY - AGAIN, VERY IMPRESSED ! BEST BUY IS THE BEST!!!
I would recommend this to a friend- Pros mentioned:Capacity
My Sansun refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sansun frozen bigger is economic bountiful I love I recommend refrigerator
I would recommend this to a friend - Pros mentioned:Size, Water pitcher
Looks great, is great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smug resistant stainless steel is great! The in door pitcher is wonder, being used over and over each day at our house. The freezer features a deep freeze and sliding tray for ease of access. This is a very large refrigerator that does require some planning to get it inside your home but when you do, it looks and preforms great. Very happy family here with this purchase
I would recommend this to a friend - Pros mentioned:Size
Very good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cools really fast with no problems nice looking and big inside for a big family
I would recommend this to a friend Autofill pitcher is AMAZING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. LOVE the autofill pitcher - it's great for a big family. Better than the water on the outside door which my kids would have made constant messes with (many don't have drains)! Bummed that the shelves aren't better quality. They don't slide in and aren't spill-safe. The freezer middle divider caught me off guard too. Its not as tall as I expected but its helpful in storing things like pizzas. We ended up grabbing a small chest freezer since ice in the freezer does take up a good chunk of space. Overall though - after searching and searching and deciding against a $3000 fridge - I am really happy we went this direction. Great for our family with a bunch of little kids and we got a really good price thru Best Buy.
I would recommend this to a friend- Pros mentioned:Capacity
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how spacious it is. Also i prefer that the ice and water are inside the fridge opposed to on the outside of the door. Makes it look cleaner.
I would recommend this to a friend - Pros mentioned:Capacity
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Nice product with auto fill water carafe. Spacious too.
I would recommend this to a friend