Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2197 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,197 reviews
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the water pitcher in the door. Great styling and affordable price.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Slow to Make Ice, Otherwise Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this for the most part! My only things are that the left door has a little stopper type thing that pops out sometimes and causes the door to bounce back open instead of closing and also the ice maker seems to work quite slowly. For the fridge door - there’s probably a function I just have not had time to look at the manual for more info. For the ice maker. We were told to wait and dump the first bin of ice instead of using it. We waited over a week and there was maybe half of a bin (yes we moved the ice forward, away from the maker and spread it out) and finally I just dumped it to get a move on. Still we haven’t actually used the ice for drinking because we had decided to use once we made it to the third bin and since we got the fridge (a few weeks ago - with ice being made occasionally, I do hear the function happening) have only just been able to start using the ice and that second bin was only dumped maybe a week ago. Thankfully we don’t use a lot of ice! While those were little complaints, we are still very happy overall with this fridge. Great layout, easy to fit everything we need in there. The auto fill pitcher is so cool and so handy. The alarm is nice for times when the fridge didn’t quite close but I’m in the middle of cooking and didn’t notice. Overall, definitely a great fridge!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MrsH010822, congratulations on your new Samsung Refrigerator. We are so pleased to see you are happy with your new machine. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Best design ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Love the cold water pitcher on inside door. No more hard water stains and drips on the outside fridge. The best of both worlds!

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    You need this!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hesitate. You need this. The water pitcher is the best selling feature - I love it. Also love how it is not bulky and yet maximized usable volume inside.

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Fast and quick delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and clean delivery Bestbuy delivery team wore masks and cleanded up the area. The refrigerator is as advertised. The water pitcher feature is very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing. Multiple features for cooling. Sleek design!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Water pitcher

    Rated 5 out of 5 stars

    Looks great, is great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smug resistant stainless steel is great! The in door pitcher is wonder, being used over and over each day at our house. The freezer features a deep freeze and sliding tray for ease of access. This is a very large refrigerator that does require some planning to get it inside your home but when you do, it looks and preforms great. Very happy family here with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE ULTIMATE SHOPPING EXPERIENCE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STARTING WITH THE NEWINGTON STORE APPLIANCE MANAGER, WHO GUIDED US, WE WERE VERY IMPRESSED WITH HIS KNOWLEDGE AND PROFESSIONAL MANNER. THE REFRIGERATOR IS EXCEPTIONAL IN EVERY WAY. QUALITY ALL THE WAY. THE DELIVERY / INSTALLATION PERSONNEL ( LOUIS AND JUNE) WERE SO PROFESSIONAL IN EVERY WAY - AGAIN, VERY IMPRESSED ! BEST BUY IS THE BEST!!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an amazing product. Ice machine is great and there is tons of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE not having the water on the front. I always found when you have the water filler on the outside of the door it looks less clean and it always has water dribbles on the door no matter how much you clean. The pitcher does well until a certain point of pouring it starts to dribble on the floor out the top. Now we fill it over the sink and it’s a none issue. Something about once the pitcher is like half empty it just dribbles 1-2 drops as you pour. Nothing significant.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how spacious it is. Also i prefer that the ice and water are inside the fridge opposed to on the outside of the door. Makes it look cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools really fast with no problems nice looking and big inside for a big family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Autofill pitcher is AMAZING

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. LOVE the autofill pitcher - it's great for a big family. Better than the water on the outside door which my kids would have made constant messes with (many don't have drains)! Bummed that the shelves aren't better quality. They don't slide in and aren't spill-safe. The freezer middle divider caught me off guard too. Its not as tall as I expected but its helpful in storing things like pizzas. We ended up grabbing a small chest freezer since ice in the freezer does take up a good chunk of space. Overall though - after searching and searching and deciding against a $3000 fridge - I am really happy we went this direction. Great for our family with a bunch of little kids and we got a really good price thru Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Love Samsung Refrigerators

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the water canister held in the door. Great storage layout

    I would recommend this to a friend
  • Pros mentioned:
    Size, Water pitcher

    Rated 5 out of 5 stars

    Best refrigerator and best value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It’s the same footprint as a 25.5 ft.³ refrigerator with much more space. It’s a delight in every way. Also love the cold water pitcher in the door on the inside of the refrigerator. It is compact and refills automatically. I think this refrigerator is a great value. I recommend it highly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Fabulous appliance

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. Spacious .. can not only fit a pizza box but can fit a sheet pizza box :) I once bought a fridge that couldnt fit a pizza box so that is my measuring standard :) love the lights, the reminder buzzer if open too long and it is very quiet. Super love!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very large refrigerator and very good to keep your products

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water pitcher

    Rated 4 out of 5 stars

    Tired of making ice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new refrigerator because the ice maker in my old one had quit and couldn't be repaired. This refrigerator is bigger than what I'm used to, I love all extra space. The auto fill water picture is a great feature. The full width cold cut drawer is a little awkward. You have to open both doors wide to be to open the drawer. I'm having to get used to the pull-out freezer drawer, but I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Happy 1 month in

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s awesome!! The automatic filling water pitcher is awesome! The French door create so much more space than traditional fridge. So far we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great.best bestbuy item. works great nice looking and color.

    I would recommend this to a friend