Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- SKU:
- 6417768
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size, Water pitcher
Good Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet refrigerator with nice options, at a low price. Got this for just over 1,600.00 on sale. Big. Has ice and water features, just not in door. I like the cleaner look. Its a nice item, for a pretty darn good price.
I would recommend this to a friend - Pros mentioned:Water pitcher
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than a 4 door. Functionally efficient. Love the water dispenser inside the refrigerator
I would recommend this to a friend - Pros mentioned:Size, Water pitcher
Best Fridge!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMGosh! I love this fridge! It is sleek and huge inside! I love the water pitcher inside that always stays full. I do wish it monitored the ice drop. When the freezer drawer is open it will drop the ice if it's ready and it falls all over the floor!
I would recommend this to a friend 
Great except for water pitcher
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great fridge with amazing features, but the water pitcher leaks as you pour it.
I would recommend this to a friend- Pros mentioned:Space, Water pitcher
Great purchase for big young family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has been great. Absolutely no complaints. We are a blended family with very small children— the alarm that the door isn’t shut is great- there is so much room and the pitcher of water is a preference for us
I would recommend this to a friend Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is awesome and works perfectly for our family. Definitely has a tone of space. The only issue for us is the water pitcher, sometimes it doesn’t hit the sensor just right so it doesn’t fill back up until you mess with it.
I would recommend this to a friend- Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. It is very sleek looking and huge it holds plenty of my groceries
I would recommend this to a friend - Cons mentioned:Door
Samsung review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the flap between the doors hits and will not close if you don't open both doors. The freezer does not pull out far enough to see.
I would recommend this to a friend - Pros mentioned:Noise level
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product - quiet, efficient & convenient. Design makes for good use of internal space.
I would recommend this to a friend Very good quality fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall happy witH my purchase but disappointed about the water container as it leaks when you pour the water into your cup! Very cheaply made and it was the thing I was sold on when I got the fridge.
I would recommend this to a friend- Pros mentioned:Space
Great deal.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new fridge! Lots of room for a big family that cooks a lot.
I would recommend this to a friend Great refrigerator at an amazing price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with all the room this refrigerator offers!! I bought one for myself and bought my daughter one . I highly recommend this one. Also let me add the service from the delivery guys was excellent!!
I would recommend this to a friend- Pros mentioned:Water pitcher
Fire
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great. My experience has been A+++ could haven’t made a better choice.
I would recommend this to a friend - Pros mentioned:Water pitcher
Happy with unit for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge and the internal water pitcher. A couple quirky issues but once you get used to they don’t bother you as much.
I would recommend this to a friend - Pros mentioned:Water pitcher
We love the water pitcher.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We greatly prefer the self-filling water pitcher to the water dispenser in the door.
I would recommend this to a friend Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Better than expected! We love our new fridge! Easy to use! Looks beautiful!
I would recommend this to a friend- Pros mentioned:Water pitcher
Good, cold water.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this refrigerator. The best feature is the filtered water pitcher inside the door. The water is always cold and fresh and automatically refills itself! The freezer seems a little small and the door shelves don't seem to hold very much.
I would recommend this to a friendBrand response from Samsung
Posted .Hi DebraB,
We appreciate your review regarding our refrigerator. Let us assist you in improving your experience.
Here is a link for tips on how to organize your refrigerator.
Tips for an organized Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00084845/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146543731) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Size
Very Pleased!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity, nice looking with great features! Wish we'd gotten a new fridge sooner.
I would recommend this to a friend - Pros mentioned:Capacity
Fridg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome refrigerator. Lots of room on top as well as the freezer. Love it!
No, I would not recommend this to a friend - Pros mentioned:Space
mom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a wonderful frig large lots of space and cold water all time ,easy keep clean
I would recommend this to a friend