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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2197 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,197 reviews
  • Rated 5 out of 5 stars

    Great product, easy order process.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old frig had HAD it, so we looked this one on sale over the 4th of July. Easy to order, convenient delivery, and the refrigerator is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Saved our bacon......literally!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to Best Buy for getting me this new fridge in three days! We lost ours on Thanksgiving night. The Samsung is great, large capacity, quick cooling and configurable enough to accommodate whatever we have. Although it does not have water/ice on the door, we have found we really like the water pitcher that refills when we use it and ice in the freezer just makes more sense. Exterior finish stays cleaner than our previous model (fingerprints & dog noses) and it is very quiet. All in all a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Water pitcher

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge! It is very spacious and has lots of compartments for storing. The in door water pitcher is a great feature

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Acha, it is good to see that you re liking your new water pitcher in your Samsung Refrigerator. We are glad to welcome you to our community and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Space, Water pitcher

    Rated 5 out of 5 stars

    Lots of space, and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that this refrigerator has a lot of space, a self filling water pitcher inside and a very clean look to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase of the refrigerator. The only thing that I wish it was a little bit brighter bulbs in the refrigerator and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge the only thing that is aggravating is that the pitcher leaks slightly while pouring it but other than that its great.

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    This is the Right choice!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love LOVE this refrigerator because hey it looks nice, it works FANTASTIC and the build in water pitcher is AWESOME! We love not having the ice/water function thing on the outside as that always seem to get mucky with other similar models we had like that. We also love the roominess of both the fridge and freezer compartments. Glad we decided on this one after poking around for weeks trying to make a decision.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Water pitcher

    Rated 5 out of 5 stars

    Great value for price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Love the water pitcher in the door and the wide door bins for gallon jugs. Very quiet- can hardly hear it running !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. We love our new fridge. We got a great deal on it. Only thing is we live in an old Victorian house and the water connectors are copper. The best buy installers will not connect copper connectors (something about liability) but anyways, you may just have to do yourself or have someone connect it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water pitcher

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent fridge with great overall capacity. In particular, I love the built-in water pitcher because it's a great way to maximize space.

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Pitcher filled immediately. We love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Our last one was LG with outside door water, and we loved it too! But sold it with the house we sold. So we tried this one. The one has the indoor pitcher that automatically refills with use. This way it filters a pitcher full and I can fill up my Keurig coffeepot, and can also be used if water is needed in cooking. It refills immediately as I replace the pitcher to inside fridge. The rest of it is nice, as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Only complaint is that I don’t think the ice maker automatically shuts off when it’s full. I have been manually turning it off because I was afraid it would overflow. Once the ice starts to get low I turn it back on.

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 4 out of 5 stars

    Happy I spent the extra $300!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator gets my milk, water, and other liquid refreshments much much colder than the brand new GE refrigerator I purchased two months ago and sold at a loss just to get rid of it. I didn't realize there would be a difference in the freezer performance between the two refrigerators. When I got my ice cream bar out of the Samsung the ice cream was actually hard. This Samsung refrigerator was $300 more than the GE one I bought however the quality upgrade was both noticeable and significant! If you can afford to...I would highly recommend spending a little more money for a better quality product. The benefits are substantial. We especially enjoy the autofill water pitcher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best! It was definitely worth what I paid for. Everything was there

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Happy customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful upgrade. Love the water dispenser, bright lighting, and temperature display. Easy to clean .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Buying Experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator! My experience with Best Buy, from the purchase to delivery, was exceptional! Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Everything is great but one thing.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill start off by saying i got this on sale for a great price at $1500. I got this because ive heard too many horror stories about the ice makers in the door dispenser, so far so great. Compared to our old side by side this fridge is massive as far as how much stuff this thing can hold. Only problem might just be with mine is that the long middle drawer comes off the rails everytime we take something out so it slides closed crooked so we have to pull it out and mess with it to go back in right. Also water wasnt filling up the pitcher inside after awhile but i took a dry paper towel and wiped the sensors where the pitcher goes and it filled right up

    I would recommend this to a friend
  • Pros mentioned:
    Space, Water pitcher

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice machine and water pitcher both work good. Fridge looks nice with plenty of room for anything you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good looker.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a cheaper model but when it was not available for another 45 days I purchased this model so I could take it home that day. So far It has been a delight to have it in our home. I hope it will last 20 years like those made in USA.

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this fridge for about two months now and its been great. I bought this one because of the water pitcher. Regular water dispensers get dirty and crusty over time and this seemed cleaner and was just a neat idea. The pitcher fills up my kids sports bottles perfectly. I have noticed i drink a lot more water because of the pitcher as well. I am a little worried about Samsungs appliance reputation but i love Samsung so im hoping they got it worked out. So far so good!!

    I would recommend this to a friend