Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- |
- SKU:
- 6417768
Customer reviews
Rating 4.6 out of 5 stars with 2197 reviews
(2,197 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad that we went to Best buy to purchase this refrigerator they were very helpful and about a month before, we purchased a new television from them.
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The self filling pitcher is everything I’ve ever dreamed of. My wife and I never have to fight about who didn’t refill the Brita pitcher again. (It was her) Fridge and freezer both have great space and I love that the doors have wide baskets on both sides. Everything is easy to take out for cleaning and controls are easily accessible.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge. Much nicer than I thought. Set up was very easy.
I would recommend this to a friend- Pros mentioned:Space
Rated 4 out of 5 stars
Roomy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and roomy for my family of 7. Holds all of our items and still easy to locate them inside.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there roomy, I want to congratulate you on your new Samsung Refrigerator. I thank you for taking time out of your day to share your review. We thank you for choosing our brand and welcome you to our Samsung family. ^Brad
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator with tons of nicely laid out space
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Monica Byrd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliances. Very friendly and helpful workers.
I would recommend this to a friendRated 5 out of 5 stars
Easy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge works really great and exceeds expectations.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful item, easy install , love it, would highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product and service was great and definitely recommended
I would recommend this to a friendRated 4 out of 5 stars
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for the price. Do feel like the moisture forms on vegetables if kept open for a little while as well.
I would recommend this to a friendRated 4 out of 5 stars
I really like my new refrigerator but....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my new refrigerator but.... 1. the water dispenser pitcher is small; 2. the pull-out tray where I store my ham is a little flimsy. Other than that I think this is a very good refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
5 stars
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Ice maker is great and always full!
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my my fridge!! Welcome to the family Samsung!!
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it gives me everything that I need in a refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Great Product for the Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is the best deal for your money! It meets a smaller home standard and really brings the value. The water is also always ice cold!
I would recommend this to a friendRated 4 out of 5 stars
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fridge was installed and works great but the water pitcher isn’t filling up as supposed. Tech will be back to fix.
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this unit. It has some really neat features. Really like the auto fill water pitcher and ice maker as well. Highly recommend.
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and spacious. Freezer is very spacious easy to organize
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of kitchen appliance it is a beauty and works fabulously
I would recommend this to a friend- Pros mentioned:Space
Rated 3 out of 5 stars
9 months, issues.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife likes the fridge, price was good, inside space was good, no issues til last week. GFCI started tripping late at night, did that 3 nights in a row, called Samsung because still under full warranty. Samsung called out local tech, a few days later, tech shows. He calls Samsung and has speaker on, tells them my situation and Samsung tech says, my fridge should not be plugged in to GFCI circuit. My fridge like most people, is in the kitchen, about 5 ft from sink, so by law, is on a GFCI circuit, and closes non GFCI plug is in family room, more than 20ft away. Dropping power on and off, eventually is going to do damage to circuit board, which will definitely shorten life span of fridge and more money down the road. If it was just me and isolated issue, no problem, but look online, other people having same issue. Friend told me after I bought fridge, never buy Samsung, he being a retired appliance service tech, again, after I bought. Its nice, works, space-y, but if I have more issues due to on and off of power, its not worth it. $1600 for a short amount of time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi David,
We appreciate your review of your overall experience with the performance of your Samsung refrigerator, and we'll be glad to provide you with a link to a troubleshooting guide to fix this concern.
Refrigerator has no power: https://www.samsung.com/us/support/troubleshooting/TSG01109708/
To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144970385) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-


















