Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- SKU:
- 6417768
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
Love the built in water!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the front door water dispensers, so this is perfect! Makes a lot of ice! Slew design!
I would recommend this to a friend- Pros mentioned:Capacity
Great upgrade fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a great fridge. Tons of space, though moving from a side-side the freezer portion is definitely smaller. Only issue we had was getting the water pitcher to fill and the ice maker to work. But after a reset on each they work perfectly now.
I would recommend this to a friend Happy Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service in the store was great delivery was great and so far the refrigerator is great.
I would recommend this to a friendGood Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Checked out Lowe's and Home Depot for fridges, and this deal has allot more cu ft for the money.
I would recommend this to a friend- Pros mentioned:Water pitcher
Good buy, if you get the 5 year Geek Squad warrant
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got on sale despite some bad reviews, I really love the pitcher and everything else about it, just remember to close left door first and purchase the 5 year warranty extension from Best Buy and have them install it!, otherwise choose a different brand LOL
I would recommend this to a friend I love this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item. The only thing I would change is to stop the ice maker in the freezer from dropping ice when the freezer door is opened.
I would recommend this to a friend10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves the fridge. The technicians were really helpful and went above and beyond.
I would recommend this to a friend- Pros mentioned:Space
Samsung large capacity refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large storage space, excellent ice marker and water pitcher. Only downside is that it is not fingerprint proof. I advise you buy a fingerprint proof one if you can spare a few more hundreds of dollars.
No, I would not recommend this to a friend - Pros mentioned:Water pitcher
Came dented/much more spacious
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge and are happy with the purchase, just hate it came damaged. Several dents and dings were visible and after an extremely brutal delivery process, we just went with a discount on it. Hopefully that was the right choice in the long run. The water pitcher is my favorite part. Will update with any issues.
I would recommend this to a friend Very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge..... perfect fit . The fact that you can infuse the water is amazing.
I would recommend this to a friendI would recommend this product to anyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very stylish and efficient. The features are top notch and something I highly enjoy
I would recommend this to a friend- Pros mentioned:Water pitcher
Great fridge, great price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great experience all around with the service and the product. The fridge after the shelves are adjusted, fit everything you would want. The Automatic water pitcher is an amazing addition. I highly recommend this fridge.
I would recommend this to a friend Water Pitcher Leaks
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As other reviewers have said, the water pitcher leaks. I thought it might just be an issue with the one that came with the fridge so I contacted Samsung to send me a new one. I’m on my third one… they all leak eventually.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
A working autofill pitcher is needed to enjoy a glass of water. Let's go ahead and check why it leaks.
The AutoFill water pitcher will stop filling if it detects a leak and will make the icon on the panel blink until the issue is resolved. Please check this link for details.
Leaks from the Autofill water pitcher
https://www.samsung.com/us/support/troubleshooting/TSG01206863/
When you see a pool of water (or one that froze into a sheet of ice), it can often be attributed to condensation or a spill you didn't notice. Please check this link for details.
Water leaks in a Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
How to prevent and stop water leaks from your refrigerator | Samsung US
https://www.youtube.com/watch?v=uU6XADBosVo
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145513012) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
We LOVE the AutoFill water pitcher.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. We really like this fridg. We LOVE the AutoFill water pitcher.
I would recommend this to a friendrefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this refrigerator. Would recommend this to friends and family.
I would recommend this to a friend- Pros mentioned:Size
Samsung is the best choice out there
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't go wrong with a Samsung appliance and this one is no different. Bright LED lights and plenty of room for whatever you need to keep cold. Best Buy got it to the store a day early and I was able to get in, get loaded and back out within minutes.
I would recommend this to a friend Great pick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect so far, love the pitcher feature. Delivery was quick and painless
I would recommend this to a friendsmall leak
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pitcher leaks just a little when you pour into a cup
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There service great I received as expected Won’t regret to purchase more appliances
I would recommend this to a friendExcelent services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and excellent service. Wonderful experience with seller Thank you love it
I would recommend this to a friend