Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- |
- SKU:
- 6417768
Customer reviews
Rating 4.6 out of 5 stars with 2197 reviews
(2,197 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Rated 5 out of 5 stars
Samsung fridge review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really spacious and nice refrigerator. The water feature with the autofill pitcher is cool and produces ice cold water. I wish I would've gotten the water and ice feature. Other than that it's nice for the price!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator/ Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, Excellent service, and on time delivery
I would recommend this to a friendRated 2 out of 5 stars
Sorry
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales pitches on Samsung website sounded good, but reality was different after using. How to clean inside was very complicated and water dispenser stop functioning within a year. I thought I research too well for the item we will use for good 10 years? But Regretted to chose this item. We don’t buy refrigerator so often. I don’t know what to trust any more.
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Great fridge!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this fridge for a great price, just wished the freezer door opened more and the ice machine over fills and falls behind if we’re not using it often. However it is an easy fix just to turn auto fill on. Otherwise everything is great including the size.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Maison, we are glad to see that you are loving your new Samsung Refrigerator. I understand that you have concerns with your ice maker and would like to provide a guide to give you the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
Welcome to our family and thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator for my new home for a reasonable price
I would recommend this to a friendRated 5 out of 5 stars
Best Refrigerator Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's Great, it's Cold, it's Beautiful what more can I say.
I would recommend this to a friend- Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this refrigerator! It’s amazing and my favorite thing is the inside water pitcher! Much better than having ice and water on outside!!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was afraid about buying online a refrigerator, but I really like it, it has a lot of space, and I love the plenty of space for milk and gallons, being a family if six, it is so important.
I would recommend this to a friend Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great and works well. I'm Very Happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator! I would recommend this to friends!
I would recommend this to a friendRated 3 out of 5 stars
Looks nice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the functionality and design. Ice maker went out after maybe 6 months.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it spacious easy-to-use and im happy with my choice
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Size matters
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is exactly what I needed! I would always run out of room in my old fridge just trying to buy groceries for the week. Now I have amazing space for everything with room to spare.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Djgotem, I would like to congratulate you on your new Samsung Refrigerator. I know how important it is to find a unit that is perfect for your needs and I am so glad to hear you were able to find exactly what you needed. I would like to welcome you to our growing Samsung family. ^Brad
Rated 5 out of 5 stars
In Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In LOVE with my new Samsung refrigerator, very spacious.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for over a month now and I must say it’s great.
I would recommend this to a friend- Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Excellent refrigerator for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this refrigerator has a picture in the door that auto fills with water.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung Black Stainless Fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, plenty of storage and the features are really nice, but not so many that it is overwhelming. Really like the look of the black stainless and the overall quality.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Good fridge just has some quirks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge but it is very hard to clean one of the shelves. liquids tend to get stuck underneath the glass. Also the refillable pitcher leaks really bad while pouring.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We strive to provide you with an improved experience compared to what you currently have with your fridge. Let's help you achieve that.
Here are steps to take to remove and clean the shelves of your fridge easily and how to rectify the leak on the refillable pitcher. Please click the link and hyperlinks and watch the instructional video for tips.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Leaks from the Autofill water pitcher:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-autofill-water-pitcher
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146668882, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator because it has tons of room without the ice and water on the front of the door. It does have a great ice maker and a self filling water pitcher on the inside.
I would recommend this to a friend Rated 5 out of 5 stars
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good fridge I love it keeps everything cold
I would recommend this to a friend


















