Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- SKU:
- 6417768
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Water pitcher
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this refrigerator! It’s amazing and my favorite thing is the inside water pitcher! Much better than having ice and water on outside!!
I would recommend this to a friend Awesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! It’s everything and more!
I would recommend this to a friendFridge love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new fridge it’s everything we thought and more.
I would recommend this to a friend- Pros mentioned:Size
Great fridge!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this fridge for a great price, just wished the freezer door opened more and the ice machine over fills and falls behind if we’re not using it often. However it is an easy fix just to turn auto fill on. Otherwise everything is great including the size.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Maison, we are glad to see that you are loving your new Samsung Refrigerator. I understand that you have concerns with your ice maker and would like to provide a guide to give you the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
Welcome to our family and thank you for choosing Samsung. ^Brad
Refrigerator/ Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, Excellent service, and on time delivery
I would recommend this to a friend- Pros mentioned:Space
Samsung fridge review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really spacious and nice refrigerator. The water feature with the autofill pitcher is cool and produces ice cold water. I wish I would've gotten the water and ice feature. Other than that it's nice for the price!
I would recommend this to a friend Love new fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase to deliver was excellent. It is perfect for my kitchen.
I would recommend this to a friend- Pros mentioned:Space
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was afraid about buying online a refrigerator, but I really like it, it has a lot of space, and I love the plenty of space for milk and gallons, being a family if six, it is so important.
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator for my new home for a reasonable price
I would recommend this to a friendCritical Temperature Controller Design Flaw
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New original frig replaced by Samsung after months of milk and food spoilage. Replacement performed identically with milk spoilage after single week in frig (set to lowest temperatures, no ice buildup). Temperature in frig compartment measured (overnight) at 43F on top shelf (set at 34F). Display indicates 34F although actual temp nearly 10F above setting. Samsung placed temperature sensor in close proximity to cooling coil, not in frig compartment next to food. Circulating fan insufficient CFM to normalize frig compartment temperature. Frig thinks temperature is 34F and compressor runs normally; because it is 34F close to coolant coil, just not in frig compartment where it counts. Basic control theory violation; PID feedback loops do not function properly if sensor not directly reading targeted control parameter. Application requires two temperature sensors; one on coolant coil for loop stability and limits, and one in control-space for accurate targeted temperature control. Basic Controls Theory 101.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day.
We are here to provide you with tips to help your refrigerator perform at its best.
It can take up to 4 hours for the control panel to display the temperature you set and up to 28 hours for the refrigerator to achieve that temperature (if the doors are not opened).
The link below will show you the best things to do to fix your fridge that is not cooling enough. You can also click on the blue links that are related to what the fridge is experiencing.
https://www.samsung.com/us/support/troubleshooting/TSG01001029/
You may also watch this video for more assistance.
https://www.samsung.com/us/support/troubleshooting/TSG01001029/
Please check out our guide below for what temperature you should set the fridge to, which also covers how to adjust the temperature.
https://www.samsung.com/us/support/answer/ANS00080450/
Please also see our guide for leveling the refrigerator for related information on how to level your fridge and make minor leveling adjustments that might affect its performance.
https://www.samsung.com/us/support/answer/ANS00062321/
This video will show you how to level the refrigerator.
https://www.youtube.com/watch?v=56WIrCOKoiI
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145760875) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
Best Refrigerator Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's Great, it's Cold, it's Beautiful what more can I say.
I would recommend this to a friend- Pros mentioned:Space
Size matters
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is exactly what I needed! I would always run out of room in my old fridge just trying to buy groceries for the week. Now I have amazing space for everything with room to spare.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Djgotem, I would like to congratulate you on your new Samsung Refrigerator. I know how important it is to find a unit that is perfect for your needs and I am so glad to hear you were able to find exactly what you needed. I would like to welcome you to our growing Samsung family. ^Brad
Great purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great and works well. I'm Very Happy with it.
I would recommend this to a friend- Pros mentioned:Capacity
Samsung Black Stainless Fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, plenty of storage and the features are really nice, but not so many that it is overwhelming. Really like the look of the black stainless and the overall quality.
I would recommend this to a friend Great refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator! I would recommend this to friends!
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it spacious easy-to-use and im happy with my choice
I would recommend this to a friend- Pros mentioned:Water pitcher
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator because it has tons of room without the ice and water on the front of the door. It does have a great ice maker and a self filling water pitcher on the inside.
I would recommend this to a friend In Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In LOVE with my new Samsung refrigerator, very spacious.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for over a month now and I must say it’s great.
I would recommend this to a friend- Pros mentioned:Water pitcher
Excellent refrigerator for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this refrigerator has a picture in the door that auto fills with water.
I would recommend this to a friend