Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- SKU:
- 6417768
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Samsung Black Stainless Fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, plenty of storage and the features are really nice, but not so many that it is overwhelming. Really like the look of the black stainless and the overall quality.
I would recommend this to a friend Great Samsung Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great. Will look into other products.
I would recommend this to a friendAlmost excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doors don't close as smoothly as I would like. Other than that, the fridge is excellent.
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love it so far I’m so glad I choose this fridge
I would recommend this to a friend- Pros mentioned:Space
Love this fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this fridge. I like to bake and I actually have room to put my baked goods that need to be refrigerated in the fridge with plenty of room for my groceries/food.
I would recommend this to a friend New Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our 2nd great refrigerator from Samsung...............
I would recommend this to a friendWhat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase keep up the good work. Bye
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service . Recommend and would buy again .
I would recommend this to a friendNice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so pleased with our purchase. Great fridge!
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance very confortable and good inside space
I would recommend this to a friendCritical Temperature Controller Design Flaw
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New original frig replaced by Samsung after months of milk and food spoilage. Replacement performed identically with milk spoilage after single week in frig (set to lowest temperatures, no ice buildup). Temperature in frig compartment measured (overnight) at 43F on top shelf (set at 34F). Display indicates 34F although actual temp nearly 10F above setting. Samsung placed temperature sensor in close proximity to cooling coil, not in frig compartment next to food. Circulating fan insufficient CFM to normalize frig compartment temperature. Frig thinks temperature is 34F and compressor runs normally; because it is 34F close to coolant coil, just not in frig compartment where it counts. Basic control theory violation; PID feedback loops do not function properly if sensor not directly reading targeted control parameter. Application requires two temperature sensors; one on coolant coil for loop stability and limits, and one in control-space for accurate targeted temperature control. Basic Controls Theory 101.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day.
We are here to provide you with tips to help your refrigerator perform at its best.
It can take up to 4 hours for the control panel to display the temperature you set and up to 28 hours for the refrigerator to achieve that temperature (if the doors are not opened).
The link below will show you the best things to do to fix your fridge that is not cooling enough. You can also click on the blue links that are related to what the fridge is experiencing.
https://www.samsung.com/us/support/troubleshooting/TSG01001029/
You may also watch this video for more assistance.
https://www.samsung.com/us/support/troubleshooting/TSG01001029/
Please check out our guide below for what temperature you should set the fridge to, which also covers how to adjust the temperature.
https://www.samsung.com/us/support/answer/ANS00080450/
Please also see our guide for leveling the refrigerator for related information on how to level your fridge and make minor leveling adjustments that might affect its performance.
https://www.samsung.com/us/support/answer/ANS00062321/
This video will show you how to level the refrigerator.
https://www.youtube.com/watch?v=56WIrCOKoiI
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145760875) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
- Pros mentioned:Water pitcher
Good refrigerator for a reasonable price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator for not a whole lot of money. I like how the water dispenser and the ice maker are inside the refrigerator which gives the outside a much cleaner, sleeker look.
I would recommend this to a friend Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is awesome. Very proud to have Samsung. Happy with my choice.
I would recommend this to a friend- Pros mentioned:Noise level
surface easy to clean
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been with this refrigerator for almost a year. No problems so far. I love the fingerprint free surface, it is very easy to clean. The sound is also within normal limits.
I would recommend this to a friend - Pros mentioned:Water pitcher
better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.on the door self filling pitcher is awesome, magnetic door seals make the refrigerator airtight cool, ice maker sliding tray opens up freezer to huge bottom drawer
I would recommend this to a friend - Pros mentioned:Size
Big Stylish Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this big beautiful refrigerator! I bought it during the 4th of July sale, so the price was right. Its perfect for my home. Excellent customer from selection to delivery.
I would recommend this to a friend - Pros mentioned:Water pitcher
Big fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good fridge. I have a Samsung microwave, a washing machine and a range top. Hopefully this will last me more than 5 years without problems. I like how it has the french doors and the water pitcher on the inside. Not finger print resistant.
I would recommend this to a friend - Pros mentioned:Noise level
Z
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very silent. Good for families of 3 and up. Fairly good
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. We are sure that you will thoroughly enjoy this machine. Thank you for choosing Samsung. ^Brad
Lots of space and look great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great.fits perfect in my kitchen.
I would recommend this to a friend- Pros mentioned:Size
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frudge is nice and has lots of room and comlartments. It does come out further than our counters but we dont mind just because of how roomy it is. So far, no issues and all is great.
I would recommend this to a friend